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Customer Ratings & Reviews

Your price for this item is $719.99

Customer reviews

Rating 4.6 out of 5 stars with 3159 reviews

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Rating by feature

  • Value

    Rating 3.6 out of 5 stars

  • Quality

    Rating 3.6 out of 5 stars

  • Ease of Use

    Rating 4.1 out of 5 stars

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93%would recommend to a friend

Customers are saying

Customers are enthusiastic about the 4.2 Cu. Ft. 9-Cycle High-Efficiency Steam Front-Loading Washer's cleaning performance, quiet operation, and ease of use. Many appreciate its large capacity and the effectiveness of the spin cycle, along with its features and energy efficiency. However, some customers have reported issues with the washer's reliability and door functionality. A few also mentioned challenges with balancing and the overall size of the unit.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 45 Showing 881-900 of 3,159 reviews
  • Rated 5 out of 5 stars

    Great washer and dryer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Machines are great. Easy to use. Delivery crew was friendly and very respectful. Best Buy needs to work on their communications via sales reps, but manager made it right

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Noise level

    Rated 5 out of 5 stars

    Awesome Machine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This machine is awesome!! It works really well and is very quiet. I love the melody it plays when you turn it on.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    It's done on the seventh year.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought the washer and dryer set. The spinning basket and the control panel is gone. Quoted by Best Buy over $1300 to repair. Good washer while it lasted

    No, I would not recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Great washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The only "complaint" I can say is that I did not have it installed because of an issue that would have delayed the delivery so I did not know about the transport bolts at first so it caused the washer to shake. Once i found that those needed removed then it has been working amazing ever since, so just a heads up if you install yourself. I love all of the options, cycles, and the way it cleans my clothes. I would definitely purchase again if I had to.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded and very glad I did good features but would love to have the smart app actually work that's the only tiny minor little thing I wish it actually did cause it said it did but a good washer

    I would recommend this to a friend
  • Cons mentioned:
    Size

    Rated 4 out of 5 stars

    Excellent Washing Machine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty cool, simple and energy efficient machine for all your workloads. It would have been better if Samsung managed to made it compact.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Fantastic!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best washer I've ever had, hands down!!! Very efficient and affordable! Love it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great washing machine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second Samsung washer. Had a few doubts about getting a second one, but I liked the first one so... Does a great job, clothes are almost dry when they come out, so less drying time. Price was good too.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Spin cycle

    Rated 5 out of 5 stars

    Love my washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had my washer for a while now and LOVE IT, washes well spins well cleans well makes my cloths smell so good

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Noise level

    Rated 5 out of 5 stars

    Great Washing machine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washing machine is very good. gets clothes really clean and is very quiet. the steam cycle is a must have!

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Cleaning performance

    Rated 5 out of 5 stars

    Great washer!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this washer and all of the various settings. It holds a lot of clothes.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Pretty good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought washer and dryer set around thanksgiving holidays,pretty good for the price I have paid. Only thing I have noticed is that when washer is going through final rinse/ spin vibration is slightly higher than my previous top load washer.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Noise level

    Rated 4 out of 5 stars

    Great Purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good machine. Clothing thoroughly cleaned with least amount of water. Quiet machine, cute song at end of cycle. Shakes during spin cycle.

    I would recommend this to a friend
  • Cons mentioned:
    Balance

    Rated 3 out of 5 stars

    Nothing extra special

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as good as our Whirlpool Duet. Its a little louder than I had hoped and right now the drum seems to spin off balance...will probably have BBY exchange it (nice service from BBY!).

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Working washing machine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far it works great! It's not a super expensive washer but it gets the job done. Only annoying thing was trying to get the packing bolts out of the back of the machine but I think all washers have those.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    beautiful, quiet, and efficient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new washer. It's beautiful, quiet (right by our bedroom, we can set the time for a load to run in the early morning and it won't wake us up). Buy it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation was fast and it's super easy to use! We love How efficient this is and will be expanding on a full review after about a month of testing :)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love all the features, and being able to set a laundry load to my preferences, see how much time a load will take, hot/warm/cold settings, and etc. Love the simplicity and being able to customize a lot.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Noise level

    Rated 5 out of 5 stars

    Great appliance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this product. It's very quiet and efficient.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Noise level

    Rated 5 out of 5 stars

    Quiet, work great.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these to replace a broken unit. They are quiet and wash well. The sanitize option is a great bonus.

    I would recommend this to a friend