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Customer Ratings & Reviews

Your price for this item is $719.99

Customer reviews

Rating 4.6 out of 5 stars with 3159 reviews

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Rating by feature

  • Value

    Rating 3.6 out of 5 stars

  • Quality

    Rating 3.6 out of 5 stars

  • Ease of Use

    Rating 4.1 out of 5 stars

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93%would recommend to a friend

Customers are saying

Customers are enthusiastic about the 4.2 Cu. Ft. 9-Cycle High-Efficiency Steam Front-Loading Washer's cleaning performance, quiet operation, and ease of use. Many appreciate its large capacity and the effectiveness of the spin cycle, along with its features and energy efficiency. However, some customers have reported issues with the washer's reliability and door functionality. A few also mentioned challenges with balancing and the overall size of the unit.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 48 Showing 941-960 of 3,159 reviews
  • Rated 5 out of 5 stars

    A great front loading washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We were looking for a reliable and quiet front loading washer. This one fits our requirements and price range. We have been using it for 3 months, it works well.

    I would recommend this to a friend
  • Cons mentioned:
    Reliability

    Rated 4 out of 5 stars

    So far so Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to replace my last Samsung front loading Washer due to the "spider" on the back of the machine disintegrated after 10 years & nobody had the part in stock, there was a 2-3 week wait for it, so you know it was a problem. I bought the similar/newer model of what I had so that it would match my dryer. I only gave it 4 stars because a washing machine should last longer and/or have parts available, especially since it is a well known problem.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 4 out of 5 stars

    Great washer!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a really savvy and cute washer. It sings a cute little song at the end of cycles and gets my clothes nice and clean. It definitely takes some getting used to. It has a plethora of options that can leave you scratching your head when it's just a simple load. It also smells a bit funny. After the first wash I noticed a funny smell that seems to linger. It doesn't stay in the clothes but I've had to do several bleach rinses because it's a very weird odor.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Noise level

    Rated 4 out of 5 stars

    Very good washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very quiet and good capacity. Have not used all washing modes. Normal and heavy loads were working fine.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Ease of use

    Rated 5 out of 5 stars

    Very nice and good washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful design, easy to use, high efficiency, good results. I'm so happy with my purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Noise level

    Rated 5 out of 5 stars

    great washing machine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    easy to load runs super quiet I forget its even on! gets clothes really clean.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Matches my dryer.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't used it yet. The drain hose can't be clamped down on my wash tub. The installer said it would pop off just sitting there when I ran the washer. He said to put a weight on the drain hose. Ya right.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Clean clothes, easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I cannot think why someone would buy any higher model above these entry level machines. It does a perfect job every time. It front loads and has every possible setting needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Loving my Washing Machine!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband and I upgraded to the Samsung High-Efficiency Steam Front-Loading Washer and I am in love! It's user friendly and was installed in minutes! Very happy with my purchase

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This set is very nice! My 16yr old daughter has taken over the laundry portfolio!! She enjoys using the machines and has so much fun! The sounds are great, laundry gets done quickly and drying is super fast

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought to replace a 15 year-old top-loading washer. Very easy to use and have had no issues with smells from small amounts of residual water remaining after a wash, but we do keep the door cracked open when not in use. After two months of use, I would not go back to a top-loader. Auto-balance feature is great, especially with the many various types of loads we place in the washer. Would buy again.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    wonderful washer!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this washer, with the matching dryer, and could not be more pleased! I really have no complaints other than the metal door and knob arrived tarnished, but Best Buy was quick to make it right! I would definitely recommend this item, along with purchasing the item at Best Buy! So far, no complaints with how it washes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent dryer/quiet/nice for perm press

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Superior dryer for sheets, perm press, and delicates. Once you get used to utilizing your different choices, you will be extremely satisfied with your choice. Nice buzzer reminder.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Great Washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this washing machine. It is very quiet and has a lot of great features.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer + Steam Dryer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought Washer and Steam Dryer together. Since those unit have been installed in my garage I never hear any complains from my wife, therefore I give 5 stars to these product.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Great washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Energy efficient and cleans cloths well. Does have long cycles but large capacity

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Front load washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first front load washer, for some reason I think I prefer top load now after owning this, however no issues with how this unit works. Tons of options and does a good job.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Spin cycle

    Rated 4 out of 5 stars

    Works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works and cleans great, make sure its completely level because the spin is strong enough to walk the machine

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Great price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price great product got the extended warranty just in case.Machine works great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First time for us using a front loading washing machine. My husband has taken over washing for us. He is so thankful. We both are. Thank you. E. Clark

    I would recommend this to a friend