Last Chance 48-Hour Flash SaleEnds Dec. 24. Limited quantities.Shop now

Skip to content
Gift Ideas
Main Content

Customer Ratings & Reviews

Your price for this item is $719.99

Customer reviews

Rating 4.6 out of 5 stars with 3159 reviews

Rating Filter

Rating by feature

  • Value

    Rating 3.6 out of 5 stars

  • Quality

    Rating 3.6 out of 5 stars

  • Ease of Use

    Rating 4.1 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers are enthusiastic about the 4.2 Cu. Ft. 9-Cycle High-Efficiency Steam Front-Loading Washer's cleaning performance, quiet operation, and ease of use. Many appreciate its large capacity and the effectiveness of the spin cycle, along with its features and energy efficiency. However, some customers have reported issues with the washer's reliability and door functionality. A few also mentioned challenges with balancing and the overall size of the unit.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 56 Showing 1,101-1,120 of 3,159 reviews
  • Pros mentioned:
    Cleaning performance, Ease of use

    Rated 4 out of 5 stars

    Great washing machine

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So many features east to use cleans clothes great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love my steam washer!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The steam cycle on this washer is amazing! My husbands clothes are finally coming clean and I couldn't be happier!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good product

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is one of the good Samsung products i have bought, and i have always been happy with Samsung products. Also Best Buy makes the buying experience even better.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Great washer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this washer! We have tile floors throughout the majority of the house and noise was a problem with the previous washer - this one is so very quiet! Also, the clothes seem to come out cleaner and with less damage. We have had the washer for a month now and have had a need to use most of the settings. We love this washer.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Samsung washer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have had the product a few weeks, it is performing well. Easy to use. We had a Whirlpool front load prior. We leave the door open when not in use, it dries nice, no odor. I would recommend it. We were able to get a best buy price reduction on tax free day (high efficiency) and memorial day sales price drop. Good purchase thus far

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Noise level

    Rated 5 out of 5 stars

    Great product

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome product! Very quiet system and does the job!

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Love this dryer!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this dryer, quiet, fast and doesn't shrink my clothes. The delivery crew was great, the first one they sent out had a defect, they put it right back on the truck and had another one out to me 2 days later. This was my first time buying an appliance from Best Buy and I was impressed, would buy from them again.

    I would recommend this to a friend
  • Pros mentioned:
    Spin cycle

    Rated 5 out of 5 stars

    Excellent washer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just moved into a new house and needed to purchase a washer and dryer. I'm very impressed with Samsung's products. It offers so many choices for cleaning it fits my family perfectly. Some days I use heavily soiled feature for the dogs bed and other times I can use the quick wash. I cannot think of any negatives.

    I would recommend this to a friend
  • Pros mentioned:
    Spin cycle

    Rated 4 out of 5 stars

    Too complicated, but otherwise great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the washer for the techy. I have lots of choices as to load size, temBperature, spin, etc. However, sometimes I don't know which to choose, so I long for old fashioned days when I stick in the clothes, add some detergent, and wash. But I am learning and there are features that I am liking, such as the quick wash, the slow spin, and other perks for delicate fabrics.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    It’s a great washer for the price

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ordered the washer it came in pretty quickly, the installation guys showed me some of the features. I love it

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Noise level

    Rated 5 out of 5 stars

    Great washing machine

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very quiet and does a great job on all fabrics !!!!!

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 4 out of 5 stars

    Works good.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything looked new and was functioning great after technician installed it. Bought it with pedestal for convenience. The reason I gave it 4 stars is because I don't like how it shakes during the initial spin cycle even though it adjusts and stops. I'm not sure if this is supposed to be like that or not but I will have to watch to see if it gets worse over time.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    So far I love it

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just purchased but already I really like how much better it is than my old washer. It is super quiet, looks great and the clothes turn out just wonderful and fresh. I also like that is a front load as opposed to top. Samsung has a great reputation. I have their TV and love as well. Very pleased with purchase at this point.

    I would recommend this to a friend
  • Pros mentioned:
    Spin cycle

    Rated 4 out of 5 stars

    Good washer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unfortunately 1st washer arrived with defects, tremendous amount of noise & movement. Had purchase Best Buy warranty & after a home inspection it was schedule for replacement. 2nd washer is working nicely although it's more noisy and spin harder, can be heard & feel on the room beside the laundry, which was not an issue with the old washer.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great gets job done faster

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is gets job done saves money on bills easy to use

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    love this machine

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have own washer for two months now, very quite and I just love all the options to choose from. I swear my cloths are coming out even cleaner since I bought this machine also drying time has been cut in half with the high speed spin, definitely a recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works just as expected , was using the same model in my rented house and so bought this one for my own house

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great washer with steam option

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Washing machine working great. Has steam options. Quick clean option along with enough options to do any job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great washer. I love the front loading capability and it works like a charm. Definitely recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It's a great machine

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love our wash machine . The only thing that would make it better is a louder signal to let you know when it is finish washing

    I would recommend this to a friend