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Customer Ratings & Reviews

Your price for this item is $719.99

Customer reviews

Rating 4.6 out of 5 stars with 3159 reviews

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Rating by feature

  • Value

    Rating 3.6 out of 5 stars

  • Quality

    Rating 3.6 out of 5 stars

  • Ease of Use

    Rating 4.1 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers are enthusiastic about the 4.2 Cu. Ft. 9-Cycle High-Efficiency Steam Front-Loading Washer's cleaning performance, quiet operation, and ease of use. Many appreciate its large capacity and the effectiveness of the spin cycle, along with its features and energy efficiency. However, some customers have reported issues with the washer's reliability and door functionality. A few also mentioned challenges with balancing and the overall size of the unit.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 79 Showing 1,561-1,580 of 3,159 reviews
  • Pros mentioned:
    Cleaning performance

    Rated 4 out of 5 stars

    great washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washer. A little too low. Need to get or build a platform. Sometimes the clothes may stick to the drum and you will not see them. Washes great. Saves water. Awaiting rebate.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Samsung washer is a good buy for $500. However I was highly displeased with the delivery service. So bad, I will NEVER buy a product from Best Buy if it needs to be delivered.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Better than expected!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer certain delivers in many ways, and only comes short on a few features that many consumers wouldn't care or see as only bonus features. Pros: - Washes very quietly... especially on high speed spins. - Great looking design and adequate size. - Smart automatic soapsuds warning mode. - Not many but effective washing modes. Cons: - No control over WiFi. (Perfect if washer is located in a basement) - Useless SmartCare button. (Only for Samsung technicians) - Not that many washing modes compared to comparable washers from the competition. - It could be shaky depends on the surface because of its overall light design.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 4 out of 5 stars

    good washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it is a good washer and does a great job but sometimes it feel it is a little noisy as it wobbles but quiets down very quick but i feel it is still a great product

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Great machine! Quiet, good looking, and very cle

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought Samsung for my home in Virginia 10 years ago and loved it. This newer model is much quieter and fast. Love the pedestal storage too.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Great washer for the money.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer works very well, and it's simple to use. The large tub can wash a sheet set and comforter with ease. Definitely a great value.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Decent but..

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Shakes like crazy if you apply all the options for a "better" wash due to its spin options. If you put the washer in an open space unlike mine, you should be fine. I have mine on a third floor inside a small space.

    I would recommend this to a friend
  • Cons mentioned:
    Reliability

    Rated 3 out of 5 stars

    Okay washer

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer ran well until it didnt. We had the washer for a little over a year and thats when the issues started happening. The power started glitching and then eventually shut off completely. Come to find out this is a common problem with samsung washers. Unfortunately we didnt purchase protection and it costs us over $300 to fix alomost half the price of the washer. I will probably stay away from samsung washers and dryers next time i purchase.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Great washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the second Samsung model we purchased. The last one helped us to sell our old house. For the price, this is the best washer you can buy!

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Excellent washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have been using this washer for around 3 months. To be honest, the washer has an excellent performance and exceeds our expectations. Recommended

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great washer for a beginner

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great deal for the price our old washer was a may tag and lasted 25 years only hope this one last as long so in 25 years hope to give the same review!!!

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Lots of features and very efficient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer is amazing! Lots of different features, super quiet to operate, and uses so little water compared to the old washer my parents used to have.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new Samsung washer. It is easy to use and clothes come out with no tangles. My previous washer tangled clothes up and wrinkled badly.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Love all bells and whistles

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality of washing, I love the sanitize setting. The timer when it's finished is a lovely tune. The sound when machine is running it so quiet

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 4 out of 5 stars

    Great washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer is great definitely better than the top loads. Cleans the clothes well and has many different options. Plays a nice tune when the clothes are done washing.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Great washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this washer to replace a top loader. I am beyond pleased with its performance. I plan on buying the matching dryer when it goes in sale.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So easy to use but has all the options I need. I love that even with the pedestal added, it's still easy for my kids to get the laundry in & out!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm enjoying my washing machine, the features give you many options on how you want to wash your clothes.....very satisfied with my purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Working fine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Samsung washer has been easy to operate and completes the cycles and loads quickly and efficiently. So far it's working quite well.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 4 out of 5 stars

    Happy with purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not sure what was wrong with our initial settings. The first few times we had some torn clothes etc. However, after few uses everything is working for expected. Happy now!

    I would recommend this to a friend