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Customer Ratings & Reviews

Your price for this item is $719.99

Customer reviews

Rating 4.6 out of 5 stars with 3159 reviews

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Rating by feature

  • Value

    Rating 3.6 out of 5 stars

  • Quality

    Rating 3.6 out of 5 stars

  • Ease of Use

    Rating 4.1 out of 5 stars

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93%would recommend to a friend

Customers are saying

Customers are enthusiastic about the 4.2 Cu. Ft. 9-Cycle High-Efficiency Steam Front-Loading Washer's cleaning performance, quiet operation, and ease of use. Many appreciate its large capacity and the effectiveness of the spin cycle, along with its features and energy efficiency. However, some customers have reported issues with the washer's reliability and door functionality. A few also mentioned challenges with balancing and the overall size of the unit.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 84 Showing 1,661-1,680 of 3,159 reviews
  • Pros mentioned:
    Capacity

    Rated 4 out of 5 stars

    Samsung Delivers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stacking large capacity unit. Being used in Studio apartment where space is a limiting factor but provides large capacity with less floor space.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Very efficient washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm very happy with this washing machine and matching dryer. It's exactly what I was looking for and performs very well.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Elegant as well as heavy duty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome looking washing machine. But it is also ready to take on a heavy duty load of dirty laundry effortlessly!! Love it!!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With all the updates i expected the use to be a lot harder. However it is very easy to use and cleans great!

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Look great work great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these as a gift for my daughter she loves them uses them often has a baby and they work great for a family

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had an older version of the Samsung front loading washer and dryer at our previous house, but had to leave them when we moved. We purchased a newer version with a few more bells and whistles with the steam option, in the platinum color. I did not hesitate to go with the Samsung product because I had such good luck with the older version. Would ABSOLUTELY purchase again!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Hose not long enough

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The hose is installed on the opposite side of the washer (left) than my old washer. Wound up being 8" too short to reach the water line / drain. Samsung doesn't make extensions or sell a onger hose, and those at hardware store are American products and either a 1/4 inch too big or too small. After a lot of time on the phone, computer, and in hardware stores (and no help from a gentleman o spoke with at the BB store), finally wound up jerry rigging another hose/clamp to make it work. Seems to do the trick and the machine itself works great!

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Very nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very happy with this washer. It works great!i would recommend this wash to a friend.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Great purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product! The washer is very quiet and does a super job. We love the echo warm temp setting! Happy campers here!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great washer and very quiet!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washer with tons of settings. The steam feature was a must and you can’t beat this one for the price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great washer amazing price!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this washer honestly based on price alone. It was a closeout model and only paid $280.00. I have always had the best luck with Maytag products and never bought anything but Maytag. Well Samsung sold me on their washer and dryer sets. My cloths have never been so clean and it is so gentle with them. The matching Dryer with the Steam feature completes the pair. I will continue to purchase Samsung appliances based on my experience.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent washing machine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased this washer along with the matching dryer, and have been pleased with both. Though the washer has many possible cycles (including steam), we tend to use the "Quick Wash", which usually finishes in less than 30 minutes. For especially dirty loads, we use "Normal", which takes 40-50 minutes. The controls are easy to understand and use--especially the most common choices of water temperature, spin speed, and soil level. No complaints after 3 months of use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Seems to be good washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Washer works fine. Haven't used the steam feature yet but used a cycle a sanitize cycle that heats the water and was pleased with results. Waiting to see the self clean work. Set crew was a disappointment because they apparently don't carry shims with them the best leveling they could do allowed the washer door to hit the furnace piping. I got stainless steel shims and fixed.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Samsung Front - Loading Washer

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent washer and very user friendly. Love the display of lights and timer countdown.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Great purchase but shakes a lot

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was the first brand new washer and dryer set our family has ever purchased. I am thrilled with how clean the clothes get, the length of the cycles, and all of the setting options. My biggest issue is the amount of shaking it does- even on the low spin setting. We have an upstairs laundry right next to bedrooms and we cannot soothe wash when our kids are asleep bc it sounds like a plane taking off. We have checked the "feet" on the bottom and made sure everything is level but it is still very loud when it reaches the spin cycle.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Amazing washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing product, it was a great chose to buy the Samsung washer, low electricity cost and high performance

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Cleans well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With my family growing in size we needed a new washer. This samsung is priced right and cleans large loads very well.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Great dryer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So good so far like the alert music to let you know when it is finished. Works great, quite and a lot of cycles.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Silen washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had this for a couple of weeks now and I like how silent this washer is. it offers great value for your buck

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    We like the machine.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this machine to replace a much older washing machine that was in the house when we moved in. So far doing well. Only downfall is the first time we used the hot water, the machine gave a code that I looked up online and was able to determine that the people who delivered the machine crossed the water lines. The hot was hooked up to the cold inlet and the cold to the hot inlet. Obviously, not a problem with the machine, so I switched them and everything has been fine.

    I would recommend this to a friend