Customer Ratings & Reviews
- Model:
- WF42H5000AW
- |
- SKU:
- 3452002
Customer reviews
Rating 4.5 out of 5 stars with 3211 reviews
(3,211 customer reviews)Rating by feature
- Value4.3
Rating 4.3 out of 5 stars
- Quality4.4
Rating 4.4 out of 5 stars
- Ease of Use4.5
Rating 4.5 out of 5 stars
Customers are saying
Customers enjoy the 4.2 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer's cleaning performance, quiet operation, and ease of use. Many appreciate its capacity and find it to be a good value for the price. However, some customers have experienced issues with the washer's reliability and a musty odor. A few also noted concerns about the size and door design.
This summary was generated by AI based on customer reviews.
Rated 4 out of 5 stars
Washer for your every need
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great washer overall, it's just missing some settings as the older model i.e. whites. Otherwise it's a great product for its value.
I would recommend this to a friendRated 5 out of 5 stars
Great entry level front loader
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.You can’t go wrong with a Samsung product and this unit provides tremendous value for the price. It works well and is very quiet.
I would recommend this to a friendBrand response from Samsung
Posted .Quality is what we strive for, nsted3. Thank you for choosing Samsung for all your laundry needs. ^Lo
Rated 5 out of 5 stars
Great machine
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Clean laundry, no “odor” like my old machine, and the *ding* of the completed cycle is even a pleasant little song.
I would recommend this to a friendRated 4 out of 5 stars
great washer, but only 15 days
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.4 stars now. after a year, maybe 5. works well. all the features we were looking for. required foot adjustment by me to eliminate an unbalance.
I would recommend this to a friendRated 4 out of 5 stars
Very easy to use
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.By far the quickest and easiest washer I've used for loads of whites and darks. Depending on cycle it might become a bit loud, but only for a short time.
I would recommend this to a friendRated 5 out of 5 stars
Great washer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very easy to use and looks great! I got it on sale together with the matching dryer which gives the product better value.
I would recommend this to a friendRated 4 out of 5 stars
Good Choice
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We purchased this and the matching dryer for our new home. Fits great in the space. Not a lot of opportunity to use it yet but so far so good.
I would recommend this to a friendRated 5 out of 5 stars
Quiet, quick, clean
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great washer for the price. Nice and quiet with a big drum. The only quirk is how much longer a cold wash takes than a warm one.
I would recommend this to a friendRated 5 out of 5 stars
Great washer for price.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Just wish it had other door opening options. Had to reconfigure laundry room for door. Overall great washer for price.
I would recommend this to a friendRated 5 out of 5 stars
Great product!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My Frigidaire washer died and I needed to purchase a new front load quickly. This was a great deal and has been a great product.
I would recommend this to a friendRated 5 out of 5 stars
Samsung is top of the line
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have a complete set of Samsung appliances, this dryer topped it off. I wouldn't have any other.
I would recommend this to a friendRated 5 out of 5 stars
Great
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great front load washer. I have had it for a month. It has a very large drum that means fewer loads. Great purchase.
I would recommend this to a friendRated 5 out of 5 stars
We have 12 of these in rental units no issues
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We have a few home rentals and we have moved to these washers / dryers in each unit. Thus far we have not had any issues.
I would recommend this to a friendRated 5 out of 5 stars
This dryer works great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have enjoyed this gas dryer for several weeks now. It is very efficient and I enjoy the soft dry clothes coming out wrinkle free and ready to wear
I would recommend this to a friendRated 4 out of 5 stars
Working well so far
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Unit is working well so far with no issue at all. Though the app does not seem to work well but I did not intend to use it anyway. So not a big deal for me.
I would recommend this to a friendRated 5 out of 5 stars
easy install and works great
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.installed it in less than 15 minutes. wife loves all the features especially the notification of self cleaning time.
I would recommend this to a friendRated 5 out of 5 stars
Worth the price
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We purchased after our previous Samsung washer went out. We had it for 8 years. Easy to install, installed it myself.
I would recommend this to a friendRated 5 out of 5 stars
Great product for the price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have been looking to upgrade to new appliances and this washer went on sale and couldn’t be happier. Looks great stacked with matching dryer
I would recommend this to a friendRated 5 out of 5 stars
Works well
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It does a very good wash with little soap dries just as good would recommend to anybody looking for a quality washer
I would recommend this to a friendRated 3 out of 5 stars
Open Box--but needed immediate repairs.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We bought open box at a great price--but it needed new shock absorbers immediately to prevent it from walking. Then less than a week after purchase saw news articles about Samsung problems with washing machines on national news. Not sure yet, but so far the parts the Geek Squad put in have stopped the movement, but machine is still noisier than I would like. Keeping fingers crossed.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Mike,
We appreciate you taking the time to leave us a review on the Samsung washing machine. We apologize for the inconvenience of having noise from the Samsung washing machine.
To help you with this, I will provide you with a link that indicates the meaning of each sound coming from the washing machine.
Here's a link: https://www.samsung.com/us/support/troubleshooting/TSG01001985/.
If you have any questions and need further assistance, you may contact us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Thank you for choosing Samsung, and have a great day!
Ticket number: 1144376022
^Rainly















