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Customer reviews

Rating 4.5 out of 5 stars with 3211 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers enjoy the 4.2 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer's cleaning performance, quiet operation, and ease of use. Many appreciate its capacity and find it to be a good value for the price. However, some customers have experienced issues with the washer's reliability and a musty odor. A few also noted concerns about the size and door design.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 112 Showing 2,221-2,240 of 3,211 reviews
  • Rated 5 out of 5 stars

    need it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    like this machine , it works far better than my old top loader . My clothes are cleaner than before too .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Great item Well recommended

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome washer

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washer, perfect size for a small family and has a self clean cycle.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Looking for how to wash and get clean!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have greatly improved my family's laundry quality, this machine only acts smartly, and any choice I have is easily met.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great product for a great price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall great product for a great price. Washer tends to spin a little louder then anticipated but other then that very happy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome and affordable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great stacking unit that's actually affordable. I really love the notification it gives you to run a cleaning cycle also

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Easy to use. Haven't had any issues with it. I love it.

    I would recommend this to a friend
  • Cons mentioned:
    Door

    Rated 1 out of 5 stars

    Got A Lemon

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The machine that was delivered was problematic from day one. There seems to be a programming problem: the cycle takes much longer to finish than the time indicator says: example - the indicator said 42 minutes for the cycle, but it took more than an hour. The door jambs. Tried to open the door at the end of the cycle and it was stuck. had to turn the machine on and off again to open the door and then the clothes were soaked. Installation was wrong: hot and cold hoses were reversed and machine was not leveled. I had Best Buy technicians come and they fixed the hoses and leveled the machine, but could not do anything else. They recommended calling Samsung and getting the machine replaced.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there,
      I see you are having issues with your newly installed Samsung Washer. There are several important things that should be checked to make sure you are getting the best performance from your unit. Let us find a resolution to your problem by contacting us via Facebook Messenger (http://m.me/samsungsupport) or Twitter (https://twitter.com/messages/compose?recipient_id=18768513)
      Please reference ticket number 1142859223. We thank you for being a part of the Samsung family. ^Brad Samsung

  • Rated 5 out of 5 stars

    Best and quite

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first time buy a washing machine, I just moved out and it was a great decision!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LOVE IT

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a WONDERFUL washer. Works great and saves so much water. We live in a drought area so this is very important.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would highly suggest this product to anyone. I works wonderfully.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung Washer

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Durable quiet washer at a fair price. It also has a nice sleak finish.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It great for washing

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far it’s been working great, washes clothes easily but makes a little noise while washing.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hey Monty! I'd like to provide this link (https://bit.ly/2SuVHPZ) that has some useful information about what to do when the washer is noisy. ^Jecca Samsung

  • Rated 5 out of 5 stars

    It cleans clothes...

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. I have no complaints. I find it to do what it's supposed to do.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing washer!

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to replace my prior Samsung after 10+ years of hard use. Love the new one even more!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Price for a Front Load Washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was looking at top load washer and found this front loading washer for the same price. It had everything I was looking for.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    wonderful product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really Clean love the product would recommend this to anyone super easy to use. Cleans great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cleaner & Bigger Loads of Laundry.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded to bigger washer.Love this washer. All around great quality & works great getting clothes clean!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great product

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product very easy to use, excellent guest service from Best Buy Highly recommended

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    very nice washer, runs very good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the only thing was the salesman said that the drawers are interchagable and they are not

    I would recommend this to a friend