Customer Ratings & Reviews
- Model:
- WF42H5000AW
- SKU:
- 3452002
Rating by feature
- Value
Rating 4.3 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
- Ease of Use
Rating 4.5 out of 5 stars
Customers are saying
Customers enjoy the 4.2 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer's cleaning performance, quiet operation, and ease of use. Many appreciate its capacity and find it to be a good value for the price. However, some customers have experienced issues with the washer's reliability and a musty odor. A few also noted concerns about the size and door design.
This summary was generated by AI based on customer reviews.
Excellent
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My samsung washer and dryer are The best! Fast and easy to install and various settings if needed.
I would recommend this to a friendGreat front load washer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great Front load washing machine. Large capacity. Multiple different options to wash your clothes with. Great price
I would recommend this to a friendSamsung front loading washer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works very well, so far. Seems to wash clothes faster than our old washer did. We are very happy with it.
I would recommend this to a friendGreat features and options for load size and type
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Previously owned a front load and inherited a top load when I moved. Happy to be back in a front load - love this machine!
I would recommend this to a friend- Pros mentioned:Cleaning performance
Vibration requires skilled technician to install
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Even though it has a patented vibration reduction technology, it requires a skilled technician to install and secure it so that it does not shake and move. It took us three tries to finally getting it to work (moved about 2 inches in 4 loads, unacceptable). However, once it was done properly, it is a great washer.
I would recommend this to a friendBrand response from Samsung
Posted .Hello NickyName4,
Thank you for reaching out and sharing your feedback about your Samsung washing machine. I understand you had an issue with your washer that shakes and moves and we apologize for the inconvenience this has caused you. We are glad to know that it is finally working after three tries. We would like to help you with this.
To help you with this, I am providing this link https://www.samsung.com/us/support/troubleshooting/TSG01001016/ if your Samsung washing machine is shaking.
Another link you may find useful is this one https://www.samsung.com/us/support/search/?query=washing+machine&referrerPageUrl=https%3A%2F%2Fwww.samsung.com%2Fus%2Fsupport%2F as this has all the troubleshooting guides, links, videos, and other resources you might need for your Samsung washing machine.
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Your reference number is 1144262295.
-Noraina
The product was just what I was looking for
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It was the price I was looking for the size I needed I like the many cycles this machine is smart.
I would recommend this to a friendBrand response from Samsung
Posted .Dreams do come true! We are proud to have you as a satisfied part of the Samsung Family! ^Lo
washer and dryer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.i got a washer and dryer and i picked to be installed by best buy and I got great service and i was happy
I would recommend this to a friendNew but working great!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought a pedestal after the purchase as it’s too low without. Machine is quiet and efficient. Love it so far!
I would recommend this to a friendEasy to use
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Delivery was on time, technicians were polite, set up was quick, machine is easy to use
I would recommend this to a friendGreat washer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Happy with my purchase. I recommended to a friend or family
I would recommend this to a friendAmazing
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love the ease of programming the wash. It is deeper than wide. Cleans so well.
I would recommend this to a friendfirst front loader
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love my front loader! I wasn't sure about getting one in the beginning because of some reviews I have seen but I love mine!
I would recommend this to a friendExcellent time and service
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They were very professional and fast. Came in time frame that it said on my appointment
I would recommend this to a friend- Pros mentioned:Cleaning performance
Should have been better
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They clean great and look good but the mold build up is constant
I would recommend this to a friendBrand response from Samsung
Posted .Hello, Jefferywayne, thank you for bringing this to my attention. Your experience matters to me! I appreciate you taking the time to share that experience. I want to leave you with some great tips to help you get the best performance from your new washer. These links (https://bit.ly/2RU4rfk and https://bit.ly/2zRWdgl) will help you identify the cause of any mold or debris and help you prevent it. It's an honor to be a part of your home. ^Mae
Easy to use
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Like the numerous settings; cleans cloths well and fast
I would recommend this to a friendGood washer and Dryer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I really like my washer and dryer they are really good.
I would recommend this to a friendGreat washing machine
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.only used about 10 times. so far I love it, The washer was a open box item at a very good price.
I would recommend this to a friendworks as expected
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The washer works as expected. Good value for the price. BestBuy team delivered and installed it quickly.
I would recommend this to a friendGreat washer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great washer. Best Buy offered a great deal and really fast delivery. Setup was easy and quick too.
I would recommend this to a friendGood
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great washer and dryer I enjoy the large tub in these
I would recommend this to a friendBrand response from Samsung
Posted .Hi there Melmo, I want to thank you for taking the time to post your feedback on your Samsung Washer. We are glad to have you as a member of our family and thank you for choosing Samsung in your home. ^Brad