Customer Ratings & Reviews
- Model:
- WF42H5000AW
- SKU:
- 3452002
Rating by feature
- Value
Rating 4.3 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
- Ease of Use
Rating 4.5 out of 5 stars
Customers are saying
Customers enjoy the 4.2 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer's cleaning performance, quiet operation, and ease of use. Many appreciate its capacity and find it to be a good value for the price. However, some customers have experienced issues with the washer's reliability and a musty odor. A few also noted concerns about the size and door design.
This summary was generated by AI based on customer reviews.
Washer does a good job
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My top loading washer was recalled by Samsung. I decided to get the front loader and am very happy I did.
I would recommend this to a friendA good buy for the price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The machine is quiet and runs smooth The delivery was right on time and connected the machine fast
I would recommend this to a friendGreat appliances
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent appliances! Love the white and clean look.
I would recommend this to a friendGood purchase
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This washer has spacious enough and did not make any loud noise.
I would recommend this to a friendWell priced and serves the purpose well
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Looks well, fits the room and does the job, timely delivery from Best Buy
I would recommend this to a friendGood product.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a replacement for an identical one. It lasted several years.
I would recommend this to a friendWasha washa washa
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product but no guides! Gotten by so far on luck.
I would recommend this to a friendLove it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent and easy to use save water an energy Im so happy with it.
I would recommend this to a friendWonderful Machine!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the many clothing setting choices! Laundry comes out perfect!
I would recommend this to a friendPerfect inexpensive washer replacemrnt
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this inexpensive Samsung model, even has the smart technology!
I would recommend this to a friendGood value washer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This washer is a great value compared to other front loader options.
I would recommend this to a friendHome
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect !! Love that saver water and Time I used every days
I would recommend this to a friendGood Washer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.A much better washer than I had before but a few minor issues. Water collects in the detergent tray and doesn’t drain out so I have to dry it off and leave the tray and door open to prevent mold. I’d buy this washer again but never from Best Buy, their communication and customer service once they’ve gotten your money is aweful
I would recommend this to a friendBrand response from Samsung
Posted .Hi Morty,
Thank you for sharing your feedback. Your satisfaction is our topmost priority and we are glad that you are using a Samsung product. We apologize for the inconvenience of the washer dispenser. We will surely7 notate this feedback for better products in the future.
I would like to help by providing these troubleshooting links to support your concerns about the washer:
Dispenser drawer issues in Samsung washer:
https://www.samsung.com/us/support/troubleshooting/TSG01207154/
You can opt to watch this video for a basic troubleshooting guide:
https://www.youtube.com/watch?v=RFv2NnEkaFk
You may want to check this link for other troubleshooting steps for the washer:
https://www.samsung.com/us/support/search/?query=washing+machine&referrerPageUrl=https://www.samsung.com/us/support/
If repair is needed, please take note of your warranty coverage:
https://www.samsung.com/us/support/warranty/?model=N0021791
If assistance is needed, please reach us with the following options to further assist you:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Reference Ticket number: 1144292197
Thank you for choosing Samsung. Have a great day.
-Trisha-
make sure u read the book
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.only one problem, sold me a cord i did not need, it came with the washer. overall great washer.
I would recommend this to a friendGreat washer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great washer was a little hard to get used to it first but it gets everything superclean
I would recommend this to a friendWorks great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works great & I like it so far. No problems other than the stupid song it plays when finished washing....
I would recommend this to a friendJust what we were looking for
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.First front load washer and really like the abilities this washer has
I would recommend this to a friendHope it lasts longer than the last one.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Have one previously. Worked fine but developed a leak. Wasn’t worth fixing.
I would recommend this to a friendGreat Product!
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent product! Owned for a year and not a single complaint!
I would recommend this to a friendEasy to use !
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this brand, always recommended, specially if you space is small.
I would recommend this to a friend