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Customer Ratings & Reviews

Your price for this item is $719.99

Customer reviews

Rating 4.5 out of 5 stars with 3211 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers enjoy the 4.2 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer's cleaning performance, quiet operation, and ease of use. Many appreciate its capacity and find it to be a good value for the price. However, some customers have experienced issues with the washer's reliability and a musty odor. A few also noted concerns about the size and door design.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 125 Showing 2,481-2,500 of 3,211 reviews
  • Rated 4 out of 5 stars

    Washer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice washer the clothes washes good easy to use and stackable.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Happy wife

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m very pleased with the Samsung front loading washer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great washing machine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new washing machine and I'm obsessed with Samsung products

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Ok so far

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for 10 year warranty previous Samsung Washer did not last

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great and quiet machine.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The washer is a replacement for another brand. We are happy we've switched to Samsung.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very green

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does not use that much water and have settings for every you wash.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    very easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    easy to use. door is right height and size. two relatives bought this machine after my purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought the pair.. really helps for a large family... Also great APP that really works

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great washing machine that should last for many years. I got the pedestal, to make it easy to load.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great equipment

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good equipment work perfect and fits in laundry excellent

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice and efficient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Clean clothes, energy efficient, and aesthetically appealing. I love this purchase

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Easy and simple to use

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job so far. Put the clothes in and they come out clean

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice washermachine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This a good a practical machine not two modern not to old tec i like it

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Door issue

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When in the store the door operated to my liking. Stiff motion and stayed in the position(s) I wanted. Delivered item door swings freely towards the wall or the machine unless you find the "sweet spot". Best Buy has been very accommodating in trying to rectify the issue. Not rectified yet.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Dear Valued Best Buy Client,

      Thank you for bringing this to our attention.
      We apologize for any inconvenience this may have caused you.
      The experience is not what we expect from our customers.
      To better assist you with this issue, get in touch with the Best Buy customer service department at Customer Care:
      P. (888) 237-8289 H.24 Hours a Day. Can either answer your question or transfer you to your local store to answer your specific concern.

      Reference number:
      1144742730


      ^ ^Ross Samsung

  • Rated 5 out of 5 stars

    Great washer for the money

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Godd value. I wanted a good basic washer and this one was perfect

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Pretty good washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very happy with its work. Leaves my clothes almost dry.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Loud Squeeking

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A really loud squeek during the spin cycle. I have not moved it at all since install - not sure why it is making this noise. Anyone else having this issue?

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello jessann8822,

      Thank you for bringing this to our attention. We understand how inconvenient it is to have a Samsung washer making noise. It's not the experience we want you to have with us. We're here to help.

      Attached is a guide that you can check, which may help fix the issue of your Samsung washer that's making noise.
      https://www.samsung.com/us/support/troubleshooting/TSG01001985/

      You may also refer to the video link for additional information about your Samsung washing machine that shakes and vibrates or is noisy.
      https://www.youtube.com/watch?v=ywOrH59K9Rw

      For other concerns, do not hesitate to reach out via our Support Channels below:

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us

      Thank you, and stay safe!

      Your Reference Ticket Number: 1144224150

      -Angelica Samsung

  • Rated 5 out of 5 stars

    LOVE IT

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been waiting for this washer for a long time and finally made the purchase and love it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great brand, works perfectly, the best decision i have made

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washer, good for delicate clothes. I'm glad I got it on sale

    I would recommend this to a friend