Customer Ratings & Reviews
- Model:
- WF42H5000AW
- SKU:
- 3452002
Rating by feature
- Value
Rating 4.3 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
- Ease of Use
Rating 4.5 out of 5 stars
Customers are saying
Customers enjoy the 4.2 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer's cleaning performance, quiet operation, and ease of use. Many appreciate its capacity and find it to be a good value for the price. However, some customers have experienced issues with the washer's reliability and a musty odor. A few also noted concerns about the size and door design.
This summary was generated by AI based on customer reviews.
No complaints!
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great washer! Definitely worth the money whether it’s on sale or not...
I would recommend this to a friendClean clothes!
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does the job, saves electricity with many option cycles.
I would recommend this to a friendPretty good washer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I am very happy with its work. Leaves my clothes almost dry.
I would recommend this to a friendGreat Washer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought the pair.. really helps for a large family... Also great APP that really works
I would recommend this to a friendSamsung washer
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent washer, helps me to schedule my next day washing
I would recommend this to a friendLoud Squeeking
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.A really loud squeek during the spin cycle. I have not moved it at all since install - not sure why it is making this noise. Anyone else having this issue?
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello jessann8822,
Thank you for bringing this to our attention. We understand how inconvenient it is to have a Samsung washer making noise. It's not the experience we want you to have with us. We're here to help.
Attached is a guide that you can check, which may help fix the issue of your Samsung washer that's making noise.
https://www.samsung.com/us/support/troubleshooting/TSG01001985/
You may also refer to the video link for additional information about your Samsung washing machine that shakes and vibrates or is noisy.
https://www.youtube.com/watch?v=ywOrH59K9Rw
For other concerns, do not hesitate to reach out via our Support Channels below:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
Thank you, and stay safe!
Your Reference Ticket Number: 1144224150
-Angelica
LOVE IT
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have been waiting for this washer for a long time and finally made the purchase and love it!
I would recommend this to a friendNice and efficient
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Clean clothes, energy efficient, and aesthetically appealing. I love this purchase
I would recommend this to a friendWasher
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice washer the clothes washes good easy to use and stackable.
I would recommend this to a friendOk so far
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought for 10 year warranty previous Samsung Washer did not last
I would recommend this to a friendDelivered on time
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The washer was delivered on time. Happy with the purchase.
I would recommend this to a friendEhhhhhhh
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It's okay. Makes a good bit of noise when it starts spin cycle until it's spinning fast enough. Otherwise good machine with more features than I could ever use.
I would recommend this to a friendBrand response from Samsung
Posted .Hello Joemedic,
Thank you for reaching out. We appreciate you letting us know that you like some of the features of this Samsung washer; however, it makes a lot of noise. We apologize for the inconvenience this might have caused you. It's not the experience we want you to have with one of the products. We're here to help.
Attached is a link to the troubleshooting guide that you may check, which can help fix the noise on your Samsung washing.
https://www.samsung.com/us/support/troubleshooting/TSG01001985/
You may also refer to the helpful link below for additional information and a troubleshooting guide that you can check when your Samsung washing machine is shaking and making noise while spinning.
https://www.samsung.com/us/support/troubleshooting/TSG01001016/
For reference, I've included another helpful link containing information about the best laundry load size for your Samsung washing machine and dryer.
https://www.samsung.com/us/support/answer/ANS00080262/
For other concerns, do not hesitate to reach out via our Support Channels below:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
Thank you, and stay safe!
Your Reference Ticket Number: 1144226381
-Angelica
great product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have had no issues with this product yet. the quality is great
I would recommend this to a friendVery green
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does not use that much water and have settings for every you wash.
I would recommend this to a friendWorks good so far
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Wish the pedestals were not so expensive. For a tall person front loaders are tooo low
I would recommend this to a friendHappy wife
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’m very pleased with the Samsung front loading washer.
I would recommend this to a friendNice washermachine
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This a good a practical machine not two modern not to old tec i like it
I would recommend this to a friendGood for tight space
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Used this and matching dryer with a stacking kit to save space
I would recommend this to a friendGreat Washer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent machine. I have no complaints. I like the extra spin option and spin speeds.
I would recommend this to a friendGreat washer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Silent and big inside! Top notch washer for a great price!! Beuatiful design and reliable.
I would recommend this to a friend