Customer Ratings & Reviews
- Model:
- WF42H5000AW
- SKU:
- 3452002
Rating by feature
- Value
Rating 4.3 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
- Ease of Use
Rating 4.5 out of 5 stars
Customers are saying
Customers enjoy the 4.2 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer's cleaning performance, quiet operation, and ease of use. Many appreciate its capacity and find it to be a good value for the price. However, some customers have experienced issues with the washer's reliability and a musty odor. A few also noted concerns about the size and door design.
This summary was generated by AI based on customer reviews.
Door issue
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.When in the store the door operated to my liking. Stiff motion and stayed in the position(s) I wanted. Delivered item door swings freely towards the wall or the machine unless you find the "sweet spot". Best Buy has been very accommodating in trying to rectify the issue. Not rectified yet.
I would recommend this to a friendBrand response from Samsung
Posted .Dear Valued Best Buy Client,
Thank you for bringing this to our attention.
We apologize for any inconvenience this may have caused you.
The experience is not what we expect from our customers.
To better assist you with this issue, get in touch with the Best Buy customer service department at Customer Care:
P. (888) 237-8289 H.24 Hours a Day. Can either answer your question or transfer you to your local store to answer your specific concern.
Reference number:
1144742730
^ ^Ross
Easy and simple to use
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great job so far. Put the clothes in and they come out clean
I would recommend this to a friendGreat washer for the money
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Godd value. I wanted a good basic washer and this one was perfect
I would recommend this to a friendGreat equipment
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good equipment work perfect and fits in laundry excellent
I would recommend this to a friendNice washing machine
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Our son killed the last washing machine and this one is a nice replacement.
I would recommend this to a friendGreat
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great washer, good for delicate clothes. I'm glad I got it on sale
I would recommend this to a friendLove my washer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love my washer! Salesperson Guillermo helped me pick the best products with best price!
I would recommend this to a friendGreat product
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great brand, works perfectly, the best decision i have made
I would recommend this to a friendWasher
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works good but i think it takes too much power. Could be bigger
I would recommend this to a friendVery efficient
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We love how many options of drying are available in this unit
I would recommend this to a friendGreat Washing Machine!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great product to have! Many different cycles to use!
I would recommend this to a friendEnergy Efficient
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good buy for an energy efficient model that we have been searching for.
I would recommend this to a friendGreat washer for the money
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Read reviews on lots of front load washers and picked this one. We were not disappointed.
I would recommend this to a friendgreat
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.great set just need to open the washer because the moist and want cause mold un side
I would recommend this to a friendSo far meets my expectations
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So far it has met our expectations, not super expensive but does what we need.
I would recommend this to a friendGreat washer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.For the price of this washing machine it does a great job and is energy efficient.
I would recommend this to a friendSo far so good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Was looking for a cheap washer so far so good no problems as of yet
I would recommend this to a friendSome aspects are annoying
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The detergent and softner dispenser are full of water at end of cycle. It will not drain has to be soaked up with a towel. Sometimes softner does not even dispense
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello Karehami,
Thank you for reaching out and sharing your feedback about your Samsung washing machine. I understand you're having issues with the dispenser drawer not being able to dispense the softener and the washer not being able to drain. We do apologize for the inconvenience this has caused you. We are here to help.
To help you with this, I am providing this link https://www.samsung.com/us/support/troubleshooting/TSG01001013/ to guide you on the issue.
You can also check this link https://www.samsung.com/us/support/troubleshooting/TSG01207154/ for the dispenser drawer issues in your Samsung washing machine.
Another link that you may find useful is this one https://www.samsung.com/us/support/search/?query=washing+machine&referrerPageUrl=https://www.samsung.com/us/support/ as this has all the troubleshooting steps, links, videos, and other resources that you might need for your washing machine
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Your reference number is 1144230044.
-Noraina
great washer
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.little loud but does its job. I have no issue with it so far
I would recommend this to a friendCleans well
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Was installed and working quickly as stackable in small space
I would recommend this to a friend