Customer Ratings & Reviews
- Model:
- WF42H5000AW
- SKU:
- 3452002
Rating by feature
- Value
Rating 4.3 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
- Ease of Use
Rating 4.5 out of 5 stars
Customers are saying
Customers enjoy the 4.2 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer's cleaning performance, quiet operation, and ease of use. Many appreciate its capacity and find it to be a good value for the price. However, some customers have experienced issues with the washer's reliability and a musty odor. A few also noted concerns about the size and door design.
This summary was generated by AI based on customer reviews.
Great washer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.For the price of this washing machine it does a great job and is energy efficient.
I would recommend this to a friendVery efficient
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We love how many options of drying are available in this unit
I would recommend this to a friendMust buy!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Best option for someone who is new at owning a home. Must have!
I would recommend this to a friendGreat washer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice stackable washer, does exactly what it says it's going to do.
I would recommend this to a friendGood washer.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is a good washer. I think the value was adequate.
I would recommend this to a friendNice washer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Nice washer. It was very affordable and it has a lot of settings for the price.
I would recommend this to a friendAwesome so far!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I've had a great time with this product, no problems so far!
I would recommend this to a friendFront loader washer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It is the best wash it so good and have it smell like fresh clean air
I would recommend this to a friendPerfect
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Thanks for the purchase for my mother. She loved it.
I would recommend this to a friendNew washer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I like the features on this Samsung washer. Bought to match my dryer
I would recommend this to a friendSome aspects are annoying
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The detergent and softner dispenser are full of water at end of cycle. It will not drain has to be soaked up with a towel. Sometimes softner does not even dispense
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello Karehami,
Thank you for reaching out and sharing your feedback about your Samsung washing machine. I understand you're having issues with the dispenser drawer not being able to dispense the softener and the washer not being able to drain. We do apologize for the inconvenience this has caused you. We are here to help.
To help you with this, I am providing this link https://www.samsung.com/us/support/troubleshooting/TSG01001013/ to guide you on the issue.
You can also check this link https://www.samsung.com/us/support/troubleshooting/TSG01207154/ for the dispenser drawer issues in your Samsung washing machine.
Another link that you may find useful is this one https://www.samsung.com/us/support/search/?query=washing+machine&referrerPageUrl=https://www.samsung.com/us/support/ as this has all the troubleshooting steps, links, videos, and other resources that you might need for your washing machine
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Your reference number is 1144230044.
-Noraina
Quality!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect price and size for spaces!! Love the product!
I would recommend this to a friendGreat
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works great! Different settings for different laundry needs. Price was great too.
I would recommend this to a friendLove it love it
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it so glad I made that choice. It was a great buy
I would recommend this to a friend- Cons mentioned:Smell
Don't care for front loaders
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.After washing a load of clothes you have to keep the washer door open otherwise you get a horrible rotten smell throughout your house. Needs to have filter cleaned out. Too much work involved. I'd rather have my old washer and dryer back. They might look nicer but are not!
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi timmy,
We are glad to know that you are using one of our Samsung washers and dryers. Your satisfaction is our topmost priority and we apologize for the inconvenience of the washer having a horrible rotten smell. In this matter, there are a few factors that can cause a washer to smell unusual. Usually, When moisture or other residues (such as leftover detergent or other additives) is trapped in a dark place, it may promote the growth of mold and mildew and may cause unpleasant odors.
I highly recommend clicking this link below for a basic troubleshooting guide:
https://www.samsung.com/us/support/troubleshooting/TSG01110749/
or
https://www.samsung.com/us/support/troubleshooting/TSG01108629/
You may check this link for future reference to reduce unnecessary repairs over the washer's lifetime.
https://www.samsung.com/us/support/answer/ANS00030150/
If assistance is needed, please reach us with the following options to further assist you:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Reference Ticket number: 1144223726
Thank you for choosing Samsung. Have a great day.
-Trisha-
Works great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Gets the job done. It’s clean and I use it for big and small loads.
I would recommend this to a friendGreat washer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love how quickly it washes clothes. No stale water smell that many people have reported
I would recommend this to a friendVery efficient washer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good washer but may stop if load is too big or has too much soap.
I would recommend this to a friendGreat washing machine!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.There's a lot of customizable options for the load and temperature. I have no complaints!
I would recommend this to a friendGreat Washer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very quiet, cleans well, easy to use. Energy efficient.
I would recommend this to a friend