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Customer reviews

Rating 4.5 out of 5 stars with 3211 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers enjoy the 4.2 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer's cleaning performance, quiet operation, and ease of use. Many appreciate its capacity and find it to be a good value for the price. However, some customers have experienced issues with the washer's reliability and a musty odor. A few also noted concerns about the size and door design.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 14 Showing 261-280 of 3,211 reviews
  • Pros mentioned:
    Capacity, Ease of use

    Rated 5 out of 5 stars

    nice washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the ease of operation and the size of the load you can use. Very good washer with a dryer to match, both work very well and I hope they last for many more years.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Price

    Rated 5 out of 5 stars

    Great buy!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have trusted Samsung for electronics for most of my adult life, they haven't let me down in the washer/dryer set I recently purchased. Easy to use, great looking, and great price... Thanks Best Buy!

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Cleaning performance

    Rated 5 out of 5 stars

    Great basic washer with all the necessary features

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing washers great! The capacity is perfect for my girlfriend and I and gets everything super clean. It doesn’t have any fancy WiFi or steam but honestly who needs it.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Price

    Rated 5 out of 5 stars

    Great Front loader washer!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer is truly amazing it has so many different settings and really gets my clothing clean! You cannot beat the price of the machine such a great Samsung product!

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Ease of use

    Rated 5 out of 5 stars

    works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    plenty of room even for my big blanket every thing comes out nice and clean. the cycle runs a bit long a little over an hour or more but that is because of how little water it uses

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Noise level

    Rated 3 out of 5 stars

    Washes good but Shakes bad sometimes

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Good: It washes super large loads and gets the clothes really clean. It’s also very easy to use and quiet during MOST of the washing cycle. The bad: I’m a little disappointed in how bad this washer shakes sometimes during the spin cycle. It’s not all of the time but when it does, it’s pretty loud. I’ll be contacting Best Buy this week regarding my options.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi HaveHope! I can provide this link (https://bit.ly/2Gcab3T) that can walk you through all the possible causes of washer vibrations. ^Jecca Samsung

  • Pros mentioned:
    Ease of use, Noise level

    Rated 5 out of 5 stars

    Great value for the price point

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer does everything I need and more, actually. The dial control is easy to use, washer is very quite, can not even hear it spin when in another room.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    EXCELLENT WASHER

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    SAMSUNG 8 CYCLE HIGH EFFICIENCY FRONT LOADING WASHER IS A GOOD INVESTMENT. EASY TO USE. SPINS OUT CLOTHES SO GOOD IT REDUCES DRYING TIME. MONEY WELL SPENT.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Ease of use

    Rated 4 out of 5 stars

    Great washer, no issue so far!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have this washer for over a month now and it's working very well. It takes a small amount of water to wash. This is a great product; its performance makes me forget about the price I bought for.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance
    Cons mentioned:
    Size

    Rated 5 out of 5 stars

    We love it

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Downsized to this model, a smaller washer than we had. It’s a little loud but cleans well and uses less water. Would buy again.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use
    Cons mentioned:
    Reliability

    Rated 5 out of 5 stars

    Wonderful washing machine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I HAD A MAYTAG TOP OF THE LINE WASHING MACHINE FOR 5 YEARS...HAD IT REPAIRED 2 TIMES...DRUM KEPT GETTING OUT OF LINE...VERY EXPENSIVE REPAIRS....WENT WITH SAMSUNG FRONT LOAD WASHER...LOVE IT!!!

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 4 out of 5 stars

    Cleans but noisy when spinning

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech is sleek and not complicated, offering a clean interface and layout. Multiple washing options for light, medium, and heavy loads. Cleans well. Just make sure you don't over saturate your loads with detergent; the machine will take forever and sit on idle to remove the extra suds. The annoying part is the noise the machine makes as it spins to rinse. It constantly needs alignment. Within the first year, I had to call for service to ensure it wasn't broken. The Geek Squad service guy just shook the noise right out to align it. Unfortunately, it needs constant alignment. Nonetheless, it's a nice looking machine that does the job.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Noise level

    Rated 4 out of 5 stars

    It's quiet and works well.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's pretty and quiet. It works better than I expected. I hope that i will be as water saving as it advertised.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    well worth the money

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    had a Samsung for 6 years a more upscale product than this one but I like this one better. Just seems to work better at cleaning the clothes. I also now know how to maintain it. I saw where the rust points are and not only leaving the door open in between wash cycles to keep it from molding but the detergent drawer open and wiping off once a month as far as the rust spots just below the drawer there is a seam keep it wiped off and the drain plug and the bottom of the washer look for a leak that is where the last one deterated

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Good washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have had this washer for over a month, and are pleased with it. It is much quieter than our last one, and is doing a good job with the clothes. I like all of the various wash cycle options, though I typically just use one or two of them regularly. It was also at a good price for a front-loader, especially from a reputable brand.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Cleaning performance

    Rated 5 out of 5 stars

    I love this washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the second one I've bought, for reasons not related to its quality. It has a large capacity, low water consumption and cleans so well. Love this washer.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Noise level

    Rated 5 out of 5 stars

    Samsung is the bomb!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love Samsung washers, they clean great, are very quiet and have never had a problem with one, this is my second one only because we moved and left our other great one for the new home owners.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Noise level

    Rated 5 out of 5 stars

    No frills gets the job done

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really can't go wrong with this washer. Doesn't use huge amts of water. Quite and stuff comes out relatively dryer than a top loading washer.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level, Price

    Rated 4 out of 5 stars

    Nice washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a nice washer for the price. It has great features and really does run quiet. I can barely hear it even with door open. I highly recommend it.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Noise level

    Rated 5 out of 5 stars

    I love it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's quiet, it washes much better than the Maytag I had that died, and it holds a lot of laundry. Totally satisfied with machine and delivery service.

    I would recommend this to a friend