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  • Front. Samsung - 4.2 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Vibration Reduction Technology+ - White.
  • Angle. Samsung - 4.2 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Vibration Reduction Technology+ - White.
  • Left. Samsung - 4.2 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Vibration Reduction Technology+ - White.
  • Alt View 1. Samsung - 4.2 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Vibration Reduction Technology+ - White.
  • Alt View 2. Samsung - 4.2 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Vibration Reduction Technology+ - White.
  • Alt View 3. Samsung - 4.2 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Vibration Reduction Technology+ - White.
  • Alt View 4. Samsung - 4.2 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Vibration Reduction Technology+ - White.
  • Alt View 5. Samsung - 4.2 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Vibration Reduction Technology+ - White.
  • Alt View 6. Samsung - 4.2 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Vibration Reduction Technology+ - White.
  • Alt View 11. Samsung - 4.2 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Vibration Reduction Technology+ - White.
  • Alt View 12. Samsung - 4.2 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Vibration Reduction Technology+ - White.
  • Alt View 13. Samsung - 4.2 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Vibration Reduction Technology+ - White.
  • Alt View 19. Samsung - 4.2 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Vibration Reduction Technology+ - White.
  • Energy Guide. Samsung - 4.2 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Vibration Reduction Technology+ - White.
  • BBY Overview - Samsung Appliances + Energy Star video 0 minutes 49 seconds
  • How to Prep for Washer Delivery and Installation video 1 minutes 37 seconds

Samsung - 4.2 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Vibration Reduction Technology+ - White

Model:
WF42H5000AW
SKU:
3452002
Highly rated by customers for:
Your price for this item is $719.99

Customer reviews

Rating 4.5 out of 5 stars with 3211 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers enjoy the 4.2 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer's cleaning performance, quiet operation, and ease of use. Many appreciate its capacity and find it to be a good value for the price. However, some customers have experienced issues with the washer's reliability and a musty odor. A few also noted concerns about the size and door design.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 147 Showing 2,921-2,940 of 3,211 reviews

  • It'll clean your Stuff, but..

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The machine on its pedestal, which we purchased at the same time, moves all over the place during spin cycles. Machine is level and not overloaded. On medium and high spins it twists the clothes into knots. We can live with it, but it ain't for the faint of heart. Touch controls are "touchy"; never sure they will change.

    No, I would not recommend this to a friend

  • Beautiful machine but vibrates makes tons of noise

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The washer is very nice looking and the controls are easy to use. Even when properly leveled (something the delivery person failed to do) the machine makes lots of noise when it's vibrating. Corrected the problem by buying rubber dampening pads that are placed under the feet of the washer. It still vibrates but at least it doesn't sound like construction is going on.

    No, I would not recommend this to a friend

  • Good Washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good washer for the price. However, it did need to be repaired already due to excessive vibration.

    I would recommend this to a friend

  • Garbage

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Do not buy this washer. Worst product ever. Shakes so bad it damaged my floor walls and my dryer. Also IPA pours directly into washer while your pouring it into the slot.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi Christy,

      Thank you for reaching out and apologies for the inconvenience this may have caused you. We will take note of your feedback about our Samsung - 4.2 Cu. Ft. High-Efficiency Stackable Front Load Washer with Vibration Reduction Technology+ - White as this helps us improve more especially on the quality of the products we offer.

      Your washing machine may shake, move, and make noise while spinning.
      This can happen when the four washing machine legs are not all making secure contact with the ground, or if a large bulky item or a huge amount of laundry is in the washing machine.
      If you just got your front load washer but didn't remove the shipping bolts, then it will shake a lot.
      You'll also see some small vibration at the beginning of a cycle as it's weight sensing.

      https://www.samsung.com/us/support/troubleshooting/TSG01001016/

      Another link you may find useful is this one the product manual

      https://downloadcenter.samsung.com/content/UM/201904/20190416101808805/BETTER_WF42H5000-DC68-03397A-14_A2.pdf

      Should you need more assistance, please feel free to get back to us via the following options:

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3.https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

      Thank you for choosing Samsung.

      Reference number: 1144246010

      ^Ross Samsung

  • Cons mentioned:
    Reliability

    Not a great idea

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You may want to look at other machines no fault of best buy but my other one of these broke twice

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi Joel,

      Thank you for sharing your feedback. Your satisfaction is our topmost priority and we are glad that you are using a Samsung product. We apologize for the inconvenience of the washer breaking down. We will surely notate this feedback for better products in the future.

      I highly recommend clicking this link for a basic troubleshooting guide to resolve this inconvenience:
      https://www.samsung.com/us/support/search/?query=washing+machine&referrerPageUrl=https://www.samsung.com/us/support/

      You may check this link for future reference to reduce unnecessary repairs over the washer's lifetime.
      https://www.samsung.com/us/support/answer/ANS00030150/

      If repair is needed, please take note of your warranty coverage:
      https://www.samsung.com/us/support/warranty/?model=N0021791

      If assistance is needed, please reach us with the following options to further assist you:
      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

      Reference Ticket number: 1144348223

      Thank you for choosing Samsung. Have a great day.

      -Trisha- Samsung

  • OK, but.....

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This unit had a stacked dryer on top. Both washer and dryer have slanted controls. My wife could not see the dryer's controls so we returned for LG models.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Dear Valued Best Buy Client,

      Thank you for bringing this to our attention. We apologize for any inconvenience this may have caused you. The experience is not what we expect from our customers. We’re saddened that you no longer have the product and would love the opportunity to work with you in the future. Please visit www.Samsung.com or one of our partners to explore products that may better fit your needs.

      Your reference number is 1144655107.

      -Noraina Samsung

  • Dryer had to be returned.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been a very loyal Best Buy customer over the years. I have purchased a washer and dryer, refrigerator, two tvs, a sound system, and iPad from Best Buy. Not to mention small things in between. I recently purchased another washer and dryer from Best Buy. It was delivered on December 10. After using the dryer a handful of times, it has stopped working. My husband called the West Lansing, MI store located at 5216 W Saginaw Hwy Lansing, MI 48917. After spending 53 minutes on hold, we were told the soonest we could get a new dryer would be 12/26, knowing we (and most people at this time of year) have plans for the holidays, the soonest we could get our brand new dryer replaced was 12/31. This is unacceptable to me. We even offered to being the old dryer to the store and pick up the new one. We were told it was not allowed. I ordered the dryer on 11/27 and it wasn't delivered for two weeks. I then was able to use it for 9 days and now have to wait 12 days (from yesterday) to get a new one. I am paying on my Best Buy credit card for the appliances with 0% interest which I am grateful for. However, I'm paying on appliances that out of 30 days I have only been able to use for 9 days. Needless to say, I'm very disappointed in how the store was able to handle this situation. Is there anything that can be done to rectify this situation? I had my bedding in the dryer when it quit working and I now have to go to a laundromat during one of the most stressful times of the year to ensure I have clean clothes for the holidays. I look forward to hearing from someone soon.

    No, I would not recommend this to a friend

  • Rocking, noisy, shredded rubber door gasket

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer was kind of a nightmare for me to own. The first washer was unbalanced and made huge amounts of noise in the drying cycle, eventually stopping and then starting again a minute later with the same outcome. Best Buy evaluated and replaced. Second unit came in and was working fine. Then the rubber gasket shredded in a load of laundry and left a small pool of water behind. When this happened, I went back to Best Buy. They dropped the prices on their Samsung units and I traded for the steam option that now cost the same as my original purchase price. I have had 0 problems with the upgraded model. I do not recommend this model, at all. Very unfortunate. Best Buy was awesome though and did a lot of free delivery and haul away to make this right. That did not go unnoticed.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Reliability

    Do not buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Do not buy. After paying $100 for Samsung authorized repair to diagnose my washer problem, I have a $400 additional repair. The washer is only 23 months. The repair is almost as much as my purchase price. This is my first and last Samsung appliance

    No, I would not recommend this to a friend

  • Pass

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Already smells. It's only been used a handful of times. Annoying ring tone when it's finished.

    No, I would not recommend this to a friend

  • Good washer

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice washer,but 2 weeks after warranty expired the motor went out.Best buy was good enough to replace it still

    No, I would not recommend this to a friend

  • May be a problem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are replacing a samsung that we loved. This one may have a problem during the spin cycle. Will have to call for service :(

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi Wdepere,

      Thank you for sharing your feedback. Your satisfaction is our topmost priority and we are glad that you are using a Samsung product. We apologize for the inconvenience of the washer having a problem during the spin cycle. We will surely notate this feedback for better products in the future.

      I highly recommend clicking this link for a basic troubleshooting guide to resolve this inconvenience:
      The washer tub is not spinning, kind of spinning, won't stop spinning:
      https://www.samsung.com/us/support/troubleshooting/TSG01000997/

      You may check this link for future reference to reduce unnecessary repairs over the washer's lifetime.
      https://www.samsung.com/us/support/answer/ANS00030150/

      If repair is needed, please take note of your warranty coverage:
      https://www.samsung.com/us/support/warranty/?model=N0021791

      If assistance is needed, please reach us with the following options to further assist you:
      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

      Reference Ticket number: 1144348753

      Thank you for choosing Samsung. Have a great day.

      -Trisha- Samsung

  • Washer works great, very happy.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Know that this washer dryer combo is very tall when stacked. They work great but I can see this being an issue for the vertically challenged.

    I would recommend this to a friend

  • Not bad.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My first front load washer. The door needs to be propped open between loads to dry out fully. That's a bit of a pain. Other than that, it does a good job.

    I would recommend this to a friend

  • It’s ok.

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Doesn’t have as many features as my previous samusung washer, but it’s ok. Pricey but ok. The smart feature is a waste of time.

    I would recommend this to a friend

  • Drum dont last long

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second washer, same type same model, identical. The first one I bought only lasted a little over 3 years when the drum broke loose. The repair man said that the repair will be more the a new washer and that model is know for that problem. The only reason I bought an identical one is that I needed the same model to stack under my dryer, if not I needed to buy brand new stackable washer and dryer.

    No, I would not recommend this to a friend

  • Okay but having to replace after just 3.5 years!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer has been okay but we have developed a leak after just 3.5 years of use. The leak is between the seal between the tub front and back, and it is slowly worsening. My hubby says the distance between the flange bolts is too great. It needs MORE BOLTS! After research, we have determined it's too costly to repair so we're having to buy a new machine. Going with a top loader this time.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Thank you for your feedback, shelleyjo. ^Lo Samsung

  • Its ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its ok, I received this new washer due to a product recall. When this appliance goes, I will be switching to a different brand.

    No, I would not recommend this to a friend

  • good washing machine

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like this product but it has a lot options and you must read the owners manual to take advantage of all the options

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Thank you for the kind words and great suggestion, Rodnts67. ^Lo Samsung

  • Great washer BUT VERY NOISEY TIWARDS SOINNING/end

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice but too noisy when spinning towards end of cycle. We run it when no one is visiting because our home is all on one floor

    No, I would not recommend this to a friend
Page 147, Showing 2,921-2,940 of 3,211 reviews
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