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Customer Ratings & Reviews

Your price for this item is $719.99

Customer reviews

Rating 4.5 out of 5 stars with 3211 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers enjoy the 4.2 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer's cleaning performance, quiet operation, and ease of use. Many appreciate its capacity and find it to be a good value for the price. However, some customers have experienced issues with the washer's reliability and a musty odor. A few also noted concerns about the size and door design.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 28 Showing 541-560 of 3,211 reviews
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Excellent washer at a great price.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn’t want a washer with so many extras that I really don’t need. Samsung has a huge selection, so it’s easy to find one that was right for us. And it’s easy enough for my 18 year old son to use! Quiet, deep drum and display that is easy to read and adjust to exactly what I want it to do. Been washing clothes 35 years. Best washer yet!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Basic washer gets the job done

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The washer is exactly what I needed, nothing too fancy, washes clothes so I don't have to. I don't need 1000 different features or 50 different cycles, just a normal cycle, leave, then come back in 50 minutes to a load of clean clothes. Good price and simple to use.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Ease of use

    Rated 5 out of 5 stars

    Nice unit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has been working great. Very nice easy to use unit. Appears well built.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Super washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter had this same washer (older model) and loved it. So when it died I knew it should be replaced with the same, but newer washer. She has 5 kids so her washer/dryer set goes through many, many loads a day. I just know this set will work as well for her as the previous set!! So I got it for her. So far -- so good. (BTW, I have the same (but older) set and love it!)

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Noise level

    Rated 5 out of 5 stars

    Great washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So easy to use. I love it. It's efficient and quiet

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Noise level

    Rated 5 out of 5 stars

    Cleans great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very quiet and cleans well. Needs to be balanced or it moves a bit, though

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Noise level

    Rated 5 out of 5 stars

    very nice washing machine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Working great, clothes are coming out cleaner and love how quiet the machine is.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Noise level

    Rated 5 out of 5 stars

    Works great.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love how quiet and efficient it runs. So easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Cleaning performance

    Rated 4 out of 5 stars

    Much larger than my last one

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Larger washer than I had. Cleans clothes fast and well.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Noise level

    Rated 5 out of 5 stars

    Great washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washer for the price. Quiet and does a great job.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Noise level

    Rated 5 out of 5 stars

    nice and quiet works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works great and is nice and quiet like the options and how effecient it is

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer Finally

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a birthday gift for me from my Mom and Sister. I was so ecstatic that they were actually purchasing my very own washer and dryer! This model was on sale and I had to wait 30 days for Best Buy to deliver it due to the large volume of orders that were placed for this at the sale price, along with the matching dryer. It runs well, not loud at all. There are enough settings to choose from such as Normal, Bedding, Quick Wash, etc. My clothing is clean in a reasonable amount of time. I no longer have to spend money driving to a laundry mat nor do I need coins to wash loads! Delivery was nice and early in the A.M. and everything was setup professionally in no time! Thanks Best Buy!

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Noise level

    Rated 5 out of 5 stars

    Great Washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice washer. Very quiet and it is very spacious.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 4 out of 5 stars

    Slightly above average

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am pleased with the number of wash/rinse cycles available. And it does a good job of getting my clothes clean. But Best Buy has been out multiple times to balance the legs but it still shakes and makes too much noise on the spin cycles.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi JShabazz! I have a couple things that might help you. This link (https://bit.ly/2t4qcCn) has information on which noises are normal and which are not. This link (https://bit.ly/2NmbWvz) has what steps to take if the washer is vibrating or shaking. ^Jecca Samsung

  • Rated 5 out of 5 stars

    Good front loader at moderate price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our 10 year old Frigidaire Gallery front loader just stopped spinning one day. . We liked the Frigidaire Gallery washer very much but could not find a new one on the internet. So I went to BBY internet and looked for a washer that was rated 4 stars or more by at least 500 customers. This model popped up with a rating of about 4.5 with over 2000 reviews so I ordered it with out ever seeing it. There is a little hassle that you basically have to order a new pedestal when you order a new washer /or/ delivery men just set it on the floor, So I ordered a new pedestal and the Geek Squad delivered both within 3 days and did an very nice installation. We had brand new floor tiles and they were careful and everything worked . We did have one event where the washer displayed the message "suds" on front panel and kept rinsing & rinsing. After 20 minutes I stopped the washer and went to www.samsung.com/support . I did a chat and they resolved the "suds" issue within 30 minutes but you have to have the exact serial number of washer. Not just the model number. I'm impressed with Samsung's support.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Thank you for taking the time out of your busy day to share your experience with us. We are proud to have you as a satisfied member of our family. ^Lo Samsung

  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    So Far So Good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I thought the other review was for both the washer and dryer since I bought the pair. But this washer does what it should. It looks nice and I like the front load design. The options are simple and using it is pretty straight forward. It does a great job of getting things clean and I have no complaints so far.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Ease of use

    Rated 5 out of 5 stars

    Love my washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Runs great very dependable. Easy to use and gets my clothes clean!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Noise level

    Rated 4 out of 5 stars

    Great washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Washer works great and is very quiet. Has a nice design and easy to use

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Noise level

    Rated 5 out of 5 stars

    Easy washing machine to operate.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does a good job washing and is a quiet machine, which I was looking for.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 4 out of 5 stars

    Good Washer but has some noise with it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A very good washer with plenty of customizable settings and capacity for large loads or bedding. The one issue we are seeing is that it makes noise (vibrations) during the start and end of a spin cycle. we have tried to fix it but still get it.

    I would recommend this to a friend