Customer Ratings & Reviews

Very good washer although I must say it is kinda large. When buying this washer make that there is plenty of space wherever you are planning to place it.

I find this high efficiency washer easy to use and yet it has a complete set of washing cycles; I also like that it works very quietly!!! Nice appliance!!

Works great. Best buy had me buy kitsch to install, which I will be returning. The washer had everything I needed.

This washer is simple to use yet has many options to choose from for the perfect load of laundry. Great price, too.

Acceptable washer which fits in location. Color unchanged from previous. The exact same washer lasted 5 years.

This is a good washer, performed as we expected. this is our 3rd washer of this type over the years but our first Samsung.

I bought this washer to replace my 2010 Samsung model that developed a warped drum. I'm not nearly as happy with this model as there are several issues: 1) The spin cycle is loud and shakes the machine. Quite often it will make the whole house vibrate and it scares the crap out of my cats. The Geek Squad came back a second time after it was installed to level the machine, but it didn't help. My old machine never had this problem. 2) There seems to be a glitch in the firmware. When you set it to cold water on the 'Normal' cycle, it adds an extra 15 minutes to the total wash time versus other temperatures. That extra time is not used in the wash cycle, it's used SPINNING the clothes continuously for 15 minutes! That can't possibly be good for the machine, especially considering the shaking/vibrating issues mentioned above. I contacted Samsung about this to see if there was a firmware update, but they were clueless. My old machine did not have this problem. 3) The machine often doesn't add enough water in the wash cycle and the clothes are barely damp, sometimes with dry patches here and there. I don't overfill the machine; it's usually slightly more than half full so the clothes have room to tumble. Consequently, the clothes don't always smell clean when they come out. Running the self-cleaning cycle on the machine doesn't help. My old washer never had this problem. All of the above issues have been mentioned by other reviewers, so these problems are not unique to my machine. I was much happier with my older Samsung machine. This one is a letdown. I would recommend looking for a different brand or model.

I have only washed a few loads so far, but I can put in twice the clothes I could pour in my old washer . Large beddpreads and comfortors fit with ease.

Not bad. Does the job well so far. We will see how long it last. Don’t forget to get a 5 years warranty

Very simple to setup and use. My teenager son has no complaints and if a teenager likes it, you know it's good.

I wish the door opened from the other side, other than that it is A OK Did 4 on ease of use because of door

this washer has a big drum with my family it is much used. cleans clothes with less water

We chose this washer after reading many reviews and have been very happy with it. Works great! You just have to remember to use a rag to soak up some water remnants on the outer rubber rim in order to prevent mildew. The Best Buy customer and delivery services were also great.

Super energy efficient, very quiet, simple operation. Delivery options were reasonable in price and time.

It is easy to use and washes the clothes well. I like all the different settings offered on both the washer and dryer in the set.

Does everything we need. So when the extended family needed to get a new machine, we bought them the same one that we had.

I have really enjoyed this water. My clothes feel better. I can tell they are cleaner.

The washer holds a ton of clothes and works wonderfully. I would definitely recommend it.

Going from a 20 year old maytag to this is like night and day. It runs so quiet and efficiently and all the washing cycles really make a difference.

High quality efficient lots of options love this washer. I bought on sale and got a very good price too.