Customer Ratings & Reviews
- Model:
- WF42H5000AW
- |
- SKU:
- 3452002
Customer reviews
Rating 4.5 out of 5 stars with 3211 reviews
(3,211 customer reviews)Rating by feature
- Value4.3
Rating 4.3 out of 5 stars
- Quality4.4
Rating 4.4 out of 5 stars
- Ease of Use4.5
Rating 4.5 out of 5 stars
Customers are saying
Customers enjoy the 4.2 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer's cleaning performance, quiet operation, and ease of use. Many appreciate its capacity and find it to be a good value for the price. However, some customers have experienced issues with the washer's reliability and a musty odor. A few also noted concerns about the size and door design.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Cleaning performance
Rated 5 out of 5 stars
I bought both!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The deal was so good on the washer I bought this dryer too! I had a lot older washer and dryer and I wished I had upgraded along time ago!
I would recommend this to a friend - Cons mentioned:Smell
Rated 4 out of 5 stars
Works great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.At first the washer smelled a little after washing but once we put it on a pedestal we don't seem to have the problem. So far so good!
I would recommend this to a friend - Pros mentioned:Cleaning performance
Rated 5 out of 5 stars
Solid Washer at a Decent Price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I've only had this washer for a month, but it washes great. Plus it was easy to install. No complaints here!
I would recommend this to a friend - Pros mentioned:Noise level
Rated 5 out of 5 stars
Great washer for simple wash.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have been using this washer for couple of weeks now and so far it works great. It's quieter then my older Bosch, it does a good job.
I would recommend this to a friend - Pros mentioned:Noise level
Rated 5 out of 5 stars
Great buy for the price!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This washer really is all that and a bag of chips. The dryer as well. I would definitely recommend!
I would recommend this to a friendBrand response from Samsung
Posted .We couldn't for a better compliment than this, Gogetta! Thank you for your positive review! ^Jecca
- Pros mentioned:Noise level
Rated 5 out of 5 stars
Love it!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love this! So quiet and efficient. Had to check to make sure it was running since it was so quiet.
I would recommend this to a friend - Pros mentioned:Noise level
Rated 4 out of 5 stars
Nice open box purchase
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this washer open box and paid half price. Works well and is very quite. I bought their warranty so all is good for 3 years
I would recommend this to a friend - Pros mentioned:Cleaning performance
Rated 5 out of 5 stars
Great washer beats the LG model
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased LG washer and it flooded my entire basement. Returned the LG for the Samsung units. No problems
I would recommend this to a friendBrand response from Samsung
Posted .Welcome to the Samsung family, Peter!! We are excited to hear you've found the perfect washer for you. ^Lo
- Pros mentioned:Ease of use
Rated 5 out of 5 stars
Works great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The guys that set it up was fast and nice cleaned up all of the packing mess, and the washer work great no complaints easy to use.
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 4 out of 5 stars
Great washer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased this machine after my old one died. It was priced right and didn't disappoint. Easy to use, and its a samsung product!
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Efficient
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This machine is easy to use, and clothes get clean using about half the water as a top load washer!
I would recommend this to a friend - Pros mentioned:Cleaning performance
Rated 5 out of 5 stars
Product is totally awesome
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love this washer. The cycles are amazing. I know the other has two additions cycles but this one fits my household. Very efficient
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Great for my first washer.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Its my first washer to own and i love it. I use it almost daily.
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 4 out of 5 stars
Washer
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works as intended. Easy to install. Easy to use. Lasts long time.
I would recommend this to a friendBrand response from Samsung
Posted .Hi there JonnyRok, I want to congratulate you on your new Samsung Washer. We are happy to see you are enjoying your new device. We welcome you to our Samsung Community. ^Brad
Rated 5 out of 5 stars
Great washer!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this washer as a replacement for my HE top loader that died (prematurely in my opinion). I wanted a washer that could do large loads but still be low on water usage. This washer has performed great! We did end up getting the pedestal (on clearance somewhere else) to make it easier to get clothes in/out. Otherwise it can be uncomfortable stooping down. I also would have preferred a simple buzzer or beep for the finished cycle notification instead of what we now call the "Samsung national anthem".
I would recommend this to a friend- Pros mentioned:Noise level
Rated 5 out of 5 stars
Great dryer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This dryer is awesome. It drys fast, is quiet and uses leas electricity than my old set. Love it!
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 4 out of 5 stars
very smart
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.this is so easy to use and has so many options to choose from. I highly reccommend this
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Great Washer/Dryer Machine
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice and compact washer and dryer units Easy to use. Highly recommended to friends and family
I would recommend this to a friend - Pros mentioned:Price
Rated 4 out of 5 stars
Does a great job
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.For the price we like this machine. It's an upgraded model to our previous machine that was broken beyond repairs. Great price.
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 3 out of 5 stars
Nice Washer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The washer machine looks great and is easy to operate. I would have given this a higher rating, but the spin cycle spins so fast that the washer machine moves like crazy. I purchased some rubber feet, but it's still moving around. I am going to purchase thicker rubber feet (pads). hopefully that helps. If we can get the washer to stop moving out of control, then I will rate this higher.
I would recommend this to a friendBrand response from Samsung
Posted .Hello NIcole,
Thank you for reaching out and sharing your feedback about your Samsung washing machine. I understand it keeps on moving around as the spin cycle spins so fast. We do apologize for the inconvenience this has caused you. We are here to help.
To help you with this, I am providing this link https://www.samsung.com/us/support/troubleshooting/TSG01001016/ to guide you on the issue.
You can also check this link https://www.samsung.com/us/support/answer/ANS00061937/ for the cycles, settings, and features of your Samsung washing machine.
Another link you may find useful is this one https://www.samsung.com/us/support/search/?query=washing+machine&referrerPageUrl=https%3A%2F%2Fwww.samsung.com%2Fus%2Fsupport%2F as this has all the troubleshooting guides, links, videos, and other resources that you might need for your Samsung washing machine.
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Your reference number is 1144255054.
-Noraina














