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Customer Ratings & Reviews

Your price for this item is $719.99

Customer reviews

Rating 4.5 out of 5 stars with 3211 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers enjoy the 4.2 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer's cleaning performance, quiet operation, and ease of use. Many appreciate its capacity and find it to be a good value for the price. However, some customers have experienced issues with the washer's reliability and a musty odor. A few also noted concerns about the size and door design.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 94 Showing 1,861-1,880 of 3,211 reviews
  • Pros mentioned:
    Ease of use

    Rated 2 out of 5 stars

    Decent

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wish I would have spent the extra hundred on a better brand. I’ve have a lot of issues with the dome in this dryer. Constantly calling Samsung for assistance and every time they just “walk me through adjusting the weight sensor”. It has been an ongoing issue since installation. I will most likely be upgrading and going with a different brand soon. I’m giving 1 star, only for the ease of use in this machine and, and the second because the matching dryer has been great.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there,
      I see you are unhappy with the water level in the drum.
      I would like to provide you some more information on how our energy efficient machine operates. Please see link below:
      http://www.samsung.com/us/support/troubleshooting/TSG01203005/#washing-machine-does-not-fill-with-enough-water
      Thank you for choosing Samsung. ^Brad Samsung

  • Pros mentioned:
    Cleaning performance, Price

    Rated 5 out of 5 stars

    Samsung Washer

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the product. Cleans very well and for a good price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband and I purchased this washer for our old home when the old washer broke. It washes faster than our old one and just does a better job. I love Samsung TV's and now really like their washer and dryers as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Running String 18 Months Later!!!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washer, wanted a front loader and this guy for the bill for our family if 3. Not the biggest, but works for us!!! Would definitely buy again!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very happy with this product.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Samsung products are known for being intuitive and effecient, and this washer/dryer set is no different. I've had it for about a month so we'll see if repairs become an issue, but so far I am very pleased.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my washer!

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Samsung washer is water efficient, and does a great job with all my clothing! I can do my darks in cold water, and my whites in hot, and they all get clean! I also love the quick cycle for my bath rugs and my pet covers.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Looks great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    On the surface the Samsung washer looks great and has enough technology on board to keep you occupied far too long. More settings than I will ever use, but am sure they are helpful. For the price and style, you can beat this product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great machine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The front loading washer is awesome, works better than any of the top loaders we have ever had. Samsung really did well with this appliance!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good value for money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this washing machine in February and over nine months in no problems at all. Before I was paying as much as $15 a week to wash clothes at a laundromat nearby and this along with its companion dryer has saved me a bit of money on laundry costs.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Replacement for Samsung washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works fine. Fits original original pedestal from first Samsung washer that was eight years old. Both washer and pedestal were 27 inches wide. The Best Buy salesman confirmed that it would fit before I purchasing the second washer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a fantastic front loader! I'd been in the market for one for a while and this one is perfect for what we need. It's small enough for our laundry room, big enough to wash a comforter. I highly recommend it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Opie's IT

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    a great purchase that is easy to use and maintain. Love my washer and when the dryer goes I will be back to purchase a dryer. It was delivered the next day after purchase. Great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung washer

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this washing machine in a hurry and boy am I satisfied. The gremlins found their way into our old dryer right before leaving on vacation. Best Buy came to the rescue!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Washing Machine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Washed a load in the new machine and water was leaking from the door. Discovered that the clasp was loose. Called for a replacement and so far did not experience any issues with the replacement.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    scared glass will crack-balance not great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Although "leveled" at installation, when items wash, it seems out of balance. Also, can hear zippers/buttons hit against glass door-afraid it will crack. So far, it washes ok but smelled a little funny once.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    a smart, efficient washer.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use it for more than one month, so far it works well. The washer cleans my clothes much better than the machines in the laundry shop. There are always incomplete washing in the laundry shop, leaving detergent remnants, but the washer I buy don't have such problem.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great buy!!

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good washing machine! I have not had any problems. Large family use it daily and it washes very well. Love the digital timers and quick wash when you in a hurry.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great washing machine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After having to replace our washing machine, we decided on this model. The capacity is great, and the fun musical tone indicating a load is done is preferable to a buzz. It cleans wonderfully, and has not been troublesome at all.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent and quiet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this along with the front-loading dryer, and I have no complaints. It washes clothes, it's quiet, and I barely have to think about using it. This thing has a lot of options, but it's so easy to use I didn't even crack the manual.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great deal

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was pleasantly surprised at the quality of capabilities of machine. But more happy with ease of purchase, delivery and professionalism of Best Buy crew especially Geek Squad. Kudos to both Samsung and Best Buy.

    I would recommend this to a friend