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Customer Ratings & Reviews

Your price for this item is $719.99

Customer reviews

Rating 4.5 out of 5 stars with 3211 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers enjoy the 4.2 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer's cleaning performance, quiet operation, and ease of use. Many appreciate its capacity and find it to be a good value for the price. However, some customers have experienced issues with the washer's reliability and a musty odor. A few also noted concerns about the size and door design.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 95 Showing 1,881-1,900 of 3,211 reviews
  • Rated 5 out of 5 stars

    Great Washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a a great washer with all the features we were looking for at a price that fit our budget. We can wash more clothes in less time than with our old washer. I'm not sure I have 50 words to day about it. It's white/

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good machine. Concerned about durability.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is our fourth of this same machine. Each has lasted 6-7 years. They clean well, are not noisy, don’t vibrate. As long as they work, we are happy with them. Hoping this one breaks the mold and lasts longer.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Have time

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice washer,it uses little water and electricity.make sure you add very little soap and be on no hurry for your laundry. The trade off to save on water and electricity is time.It is never the time specified on the cycle 60 min easily becomes 120.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased this along with the corresponding drier as a Black Friday special. We had some installation issues due to our previous set up. Once it was set up and we have used it quite a few times now, we can say we are very happy with this purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Another great samsung product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was purchased first because of the brand. The inside is big enough to hold a blanket. The machine can be noisy, but is quiet for the most part. So far no complaints. Own for less than a year.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It is a great value for the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Consumer Reports gave Samsung a good review for reliability and we bought the extended warranty for added protection. The Black Friday prices made this washer very affordable. The set up was easy and it has been running great since we purchased it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Didn't get an opportunity to use the machine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When the machine was delivered to my home it was discovered that it would not fit in the space I allotted for it because of the machine's depth. Completely my fault. I never used the machine, I bought it based off previous good reviews.

    I would recommend this to a friend
  • Cons mentioned:
    Reliability

    Rated 3 out of 5 stars

    Eyyyyy

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It didn’t last a year and it broke on us. Sadl I didn’t get a warranty so I had to get it repaired out of my own pocket

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I replaced my twelve year old Samsung washing machine with a new one from Best Buy. They delivered it and installed it on a second story in about twenty-five minutes as well as removed the old machine. Great job!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    nice washer and dryer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best buy delivered on time and they were very helpful and professional. We were using an old technology washer and dryer. These samsung units wash and dry great. The first load...I thought no way did this dry so fast,but I was wrong. Great price too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this to replace a front-load GE washer. The Samsung is much better. More cycle options (rinse and spin), better overall design and door gasket and detergent drawer don’t get stinky and gooped-up. Great value.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just what I needed

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Level was off when it was installed. So it made quite a big rocking noise but we’ve since fixed that. Everything else works as it’s supposed to and it has all the features I need!

    I would recommend this to a friend
  • Pros mentioned:
    Capacity
    Cons mentioned:
    Smell

    Rated 2 out of 5 stars

    very large washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Used it twice before it started smelling moldy. It is much larger is size than a standard top loader.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi John! I believe this link (https://bit.ly/3owNB79) may be useful to you. It has all the best information on how to remove unwanted smells from the washer. ^Jecca Samsung

  • Rated 5 out of 5 stars

    Great inexpensive washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Washer has Been great I've had it for about 2 years now, Small socks do get sucked up and clog the washer drain, but its pretty easy to clean out.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    washer is great just door is on a wrong side

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Washer come with door mounted on a wrong side as we requested to be on a different side due to position of a dryer .This washer happen to be one that door can not be reversed at a site .Not Happy .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great front load washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First front load I have owned. It cleans great and uses less water and electric than the top load washers I have had before this. The front load dryer also works great and drys clothes faster and less time than my other types of dryers

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Washer Ever

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    People have mixed reviews on front loads but I love ours. Owned for about 1.5 years with no trouble. Doesnt get musty and is very quiet. Would buy another whenever it is time to replace

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love The speed wash functions!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Washer's best attributes are its Speed wash functions. Can do a full load with heavily-soiled clothes in about 30 mins! Only drawback is the Extra-High spin cycle can be a bit loud if the load is unbalanced or when washing comforters.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New Washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the quietest washer I've ever seen in my life. My utility space it close to my living room and I no longer have to turn the TV up louder just because I'm doing laundry.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They took old washer away & set up new one

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was very helpful during COVID not to have to take the old washer somewhere. The representative was efficient & kept distance. They arrived on the early side of the 4 hour window.

    I would recommend this to a friend