Customer Ratings & Reviews

This evening my wife said “I love this dishwasher.” She’s very particular, so this is high praise, indeed!

So far so good. I'm very happy with my purchase. Very quiet and does a good job cleaning clothes and washing rugs

Had to replace for a new one 3 days after getting it has piece broke on first wash but other than that had worked good

We are very happy with our dishwasher. The complications getting it is another thing.

Extremely quiet. I forget it’s running sometimes. Drying is the only lacking part but it’s not a deal breaker considering how little noise it produces.

Really quiet, but found out it doesn’t have a heating element, but it does what it needs to do.

Very nice dishwasher. This was a replacement for another Samsung machine.

Great product, I've owned many dishwasher's , and after experiencing them all for many years , I love all the settings and updates that Samsung delivers.

Had this dishwasher for less then 2 years and the water wall motor stopped working. Do you self a favor and don’t buy Samsung appliances.

This is most incompetent customer service we have ever experienced from any company, anywhere, at any time. These bozos have invented new ways to screw up a relatively simple transaction by rolling my new dishwasher across our kitchen floor and running into our kitchen island. The management and leadership of this company is asleep at the switch, and could care less about how customers are treated. This attitude will eventually destroy what is left of the company. Too bad, but richly deserved. It actually is a challenge to maintain this level of value-less service.

Pleased with all the new tech in this device. Best part is when the door opens automatically to help dry dishes!

Best Buy team was very professional in the way they very carefully brought the appliance into the house. They clearly explained everything about the appliance. They cleared away all the packing material. We were very pleased with them.

I've had this dishwasher for a few months now and have no complaints. The auto release is great, dishes always dry in the morning.

Works great! The silverware drawer makes so much more sense and gives so much more space

Love the Samsung dishwasher, color is amazing Very quite n efficient.

Great machine. Would definitely purchase this dishwasher again

The dishwasher is great. Very quiet and cleans well. The installation was the WORST customer experience in my life. So bad that it will probably keep us from every shopping at Best Buy.

We purchased this dishwasher about 1 months ago, then for some reason, the whole control panel stopped responding 2 weeks after the installation. We contacted the Best Buy customer service at first but they told us we would need to talked to Samsung. So we did. The technician came in 1 week and told us that the power was on, so there might be something wrong with the mother board. So he ordered the mother board and came in 1 week after. After 20 minutes of trying to fix it, there was still no luck! The technician was frustrating because he had been working for this job for 30 years, and he couldn't figure out what was going on with the dishwasher. He basically told us to never purchase a Samsung appliance because they made it way too complicated to fix. The technician is going to order another part for us and come in again to see if that would work next week. We are crossing our fingers. We have had this dishwasher for 1 month, and half of the time is our of commission (2 week of using, 2 weeks of trying to get it fixed and still waiting)! And based on the fact that this Samsung dishwasher with great reviews broke down in 2 weeks is just unacceptable!

Excellent product other than the dishes don’t dry completely

This dishwasher is a hunk of junk. One star because I have to and because it is as quiet as it says it is. It immediately started to fall apart. The top rack is supposed to be adjustable height, but one side of it will not stay up no matter what. The washer blade falls off several times a week. The tines that separate dishes on the bottom rack are loose and fall over. The racks and materials are cheap and break and bend quickly. I wish I had picked something else.