Customer Ratings & Reviews

All went very smooth. Was ready for pick up when I arrived

AMAZING DISHWASHER...Highly recommend this. blah blah blah

I like the washer and the door automatically opening to help with drying has been amazing. My only complaint, and it is a major complaint, is the top rack for the utensils. It has a propeller mechanism above the rack that dispenses water. The propeller is so low that, at times, it hits the top rack as you are trying to close it. I actually have to reach my arm in there and asjust the propeller so that I can close the rack. The propeller is so low that it also hits the utensils and keeps it from spinning. Because of this,, the utensils on the top rack do not get cleaned properly relegating it to being useless. I purchased this dishwasher based on its reviews and that issue has never come up. If I had known this top rack was basically unusable, I would have gone with a different dishwasher. We used the top utensil rack often with our previous dishwasher so it was important to us.

I purchase the washer and I am so happy with my purchase.

Horrific appliance! 7 months into the manufacturer warranty, it kept throwing codes. Samsung REFUSED to help us under warranty. Thankfully we purchased an extended warranty. It took Geek Squad 2 1/2 months, 11 visits, and 7 parts to fix this machine including big ticket items like the motor, cable harness, and printed circuit board. To top it off, Geek Squad damaged the front of the Dishwasher during repair and I had to wait longer to get that replaced. During the process, I filed 4 escalations and not a single manager or division decision-maker would call us. Customer service is a nightmare because they are secretaries and only take messages and set appointments. This was a 3 Samsung appliance purchase and we've had repair issues with every item. Not only will we never purchase Samsung again, we will also not patronize Best Buy. We were treated so poorly and not a single person cared. Going 2 1/2 months without an appliance is absolutely NOT acceptable. This was an expensive dishwasher and that didn't matter either.

This is the best dishwasher we have ever had. It was an easy installation and we had a Samsung dishwasher before this one and it still runs great but wanted to upgrade.

Works well when the machine is operational. After 4 months of use, running it once per week, machine stopped working, error code PC. After almost 8 weeks of waiting for diagnostics and parts, the machine was not able to be repaired so it was replaced. New machine worked great for 3 months (running once per week), then stopped. Error code PC. Waiting on repair again. I would not recommend purchasing this product.

It washes quite and clean. Nothing much to say about dishwashers, other than they are supposed to wash the pots and pans too! So for now, it's doing exactly that.

Nice and quiet machine. It does a great job cleaning.

Quality products and quality installation. Quick shipping and 2 years no interest.

Nice and sleek looking. So quiet and washing great. Highly recommend.

This dishwasher is super quiet and cleans amazingly.

It's a good machine, but I had 2 problems with the bottom washer. The first time the water disposal fell from its position and the next time it simply stopped working.

Very pleased with this dishwasher, it is very quiet, you don’t hear it when it is running, it was a easy install and I am happy with it. Great dishwasher.

This item was purchased now for a kitchen remodel taking place in September 2021. It has the features we were looking for, but we will not have use of it until later.

It's is smaller then my previous 1 but it's look nice and cleans the dishes

Best washing machine ever! It only takes about one hour and washes clothes perfectly!

We upgraded from an older Samsung model because we wanted something quiet. I regret my decision, the dishwasher is very quiet but doesn’t do a good job washing or drying the dishes. The auto release is supposed to help with drying but it worked once and has not worked since. Also, I think something broke because now there is a crunch noise when closing the door. ALL our appliances are Samsung because we’ve always had a great experience but this dishwasher is the exception.

I researched a lot about the dishwasher I wanted to buy for my kitchen remodel.. For my budget this was was the best value. When I went to the store to check it out, it met and exceeded all my expectations.

I received first one damaged returned second one came worked well but top shelf when pulled out to load would fall out I asked Best Buy to replace it with a Bosch and I am very satisfied with the Bosch