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Customer reviews

Rating 4.2 out of 5 stars with 2674 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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Cons mentioned filter

81%would recommend to a friend

Customers are saying

Customers find value in the Linear Wash 24" Top Control Built-In Dishwasher's low noise level and excellent cleaning performance. Many appreciate the convenience of the third rack and ease of use, as well as its design and capacity. However, some customers have concerns about its reliability and cycle time, while others feel it is overpriced.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 103 Showing 2,041-2,060 of 2,674 reviews
  • Rated 5 out of 5 stars

    Dishwasher

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick employees response to needing help.He showed us all options available. He checked for other sale price option with our total tech.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New Diswasher

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everthing i read about this diswasher was A+++ I recommand

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Heat dry is truly needed

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stick with a plastic interior tub. Stainless tubs think they can dry with steam amd rinse aid.... it doesnt really work. Also pops door open to air dry and in our situation is kinda in the way as it on the prepping countertop.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello,

      We appreciate you informing us that your Samsung dishwasher's steam and rinse aid doesn't work. We apologize for the inconvenience and will gladly look into this for you.

      Here are the links to the troubleshooting steps to try when your Samsung dishwasher has a drying issue.
      https://www.samsung.com/us/support/troubleshooting/TSG01001910/
      https://www.youtube.com/watch?v=bajCw_H-njg

      For reference, you may check the link below for a guide to learning how to load your Samsung dishwasher.
      https://www.samsung.com/us/support/answer/ANS00062443/

      Do not hesitate to contact our Support Channels below to speak with a live representative for other concerns.

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us

      When you message us, give them this number (1144863804), which will help our team pull up your information.

      Thank you!

      -Angelica Samsung

  • Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this dishwasher, Just wish the buttons were on the front instead of on top.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Ok not great ! Never again for dishwashers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s an ok device . My wife says it does not clean well . Its WiFi functionality has never worked . They charge 149 just to look at it for service . It’s not a winner .

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Greetings,

      We understand how important it is to have a reliable appliance at home. Let us help you with your dishwasher.

      Here is a link for troubleshooting steps for your dishwasher that doesn't clean well; kindly choose the one that matches and click the embedded words.

      Dishwasher cycle ends before dishes are clean.
      https://www.samsung.com/us/support/troubleshoot/TSG10000118/

      If you have further questions or inquiries, these are the platforms that you can reach in the future:

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us

      Please provide us with this reference number (1149078834) to help our team pull up your information when you message us.

      Thank you.

      -Ricardo Samsung

  • Rated 5 out of 5 stars

    samsung

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the Samsung washer on its reviews .made a great choice

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good dishwasher

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Renewing my kitchen and needed a whole set of appliances. A little bit pricy but I needed to get this one for the color matching

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Wet dishes

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Do not like that the system open during the drying cycle. My dishes are always wet. The system always have water residue and an odor. Don't like that there's no dry only cycle.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi Tay2,

      Let us help you improve the performance of the dishwasher.

      Here are steps to help you dry the dishes. We also suggest clicking on the hyperlinks for additional assistance.

      Samsung dishwasher does not dry dishes.
      https://www.samsung.com/us/support/troubleshooting/TSG01001910/

      Here are steps to ensure the dishwasher does not smell bad after a cycle. Also, please click on the hyperlinks for additional help.

      Samsung Dishwasher Stinks or has a Musty, Mildew Smell.
      https://www.samsung.com/us/support/troubleshooting/TSG01001923/

      Please see the "Auto Release™ Dry" on page 36 of the user's manual to help you understand why the dishwasher door opens when drying.

      https://downloadcenter.samsung.com/content/UM/202105/20210503134711859/MANUAL_USERS_DD68-00209A-04_EN_MES_20210406.pdf

      Should you need more assistance, please feel free to get back to us via the following options:

      1. Facebook Messenger: http://m.me/Samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us

      When you message us, please provide us with this reference number 1145945451 to help our team pull up your information.

      Have a great day.

      ^Aloe Samsung

  • Rated 5 out of 5 stars

    Super quiet

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does everything we expected and the quietness of the unit is amazing! Long overdue upgrade! Haven't even scratched the suface with all the controls and features

    I would recommend this to a friend
  • Cons mentioned:
    Reliability

    Rated 1 out of 5 stars

    Do not buy

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had this dishwasher for less then 2 years and the water wall motor stopped working. Do you self a favor and don’t buy Samsung appliances.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      MeganC, we understand the importance of a reliable dishwasher at home. Let's get the help you need.

      Here is a guide to help you with your water wall motor that stopped working. Please click on the embedded word.

      Samsung dishwasher Waterwall reflector error code 7E or 7C
      https://www.samsung.com/us/support/troubleshooting/TSG01001927/

      Should you need more assistance, please feel free to get back to us via the following options:

      1. Facebook Messenger: http://m.me/Samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us

      When you message us, please provide us with this reference number (1148773417) to help our team pull up your information.

      Have a great day.

      ^Camille Samsung

  • Rated 5 out of 5 stars

    Happy Wife

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The dishwasher was an excellent choice. Installation by Best Buy was a better choice

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dishwasher Review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great was a little scary when it opened on its own

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works good.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Now if you have a hard wire hookup as I did tends to be in older homes the installer will ask you to put in a plug outlet you tell them to wire it up like the one they took out and they will do it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Awesome!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wish the bottom rack had more versatility, overall, love it!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My Samsung Dishwasher

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First time I have used a Samsung appliance and so far I have no complaints. Am still getting use to it and how to use it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It’s so pretty I can’t stop looking It

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first Samsung dishwasher seems to be doing great just using on express wash but I also prefer the normal wash to buff and happy with using express wash for everything

    I would recommend this to a friend
  • Cons mentioned:
    Reliability

    Rated 2 out of 5 stars

    Made it 18 months before it broke

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for 1.5 years now is throwing a LC code so already has issues. It’s a shame you can’t buy something this expensive and expect it to work long term.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi There,

      We're here to help with what you are experiencing with your dishwasher. We recommend following these helpful details below.

      If you receive the error codes LE or LC, moisture is detected where it doesn't belong, even if a leak isn't visible or noticeable. Learn more from these details.

      Samsung dishwasher is displaying an error code:
      https://www.samsung.com/us/support/troubleshooting/TSG01002074/

      Samsung dishwasher is leaking:
      https://www.samsung.com/us/support/troubleshooting/TSG01001021/#dishwasher-displays-a-leakage-error-code

      You may also watch our youtube video about "Troubleshooting dishwasher error codes":
      https://www.youtube.com/watch?v=xCY2C3KzdRc

      Should you need more assistance, please feel free to get back to us via the following options:

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

      When you message us, please provide us with this reference number 1145308776, to help our team pull up your information.

      Have a great day!

      ^Chrystel Samsung

  • Rated 5 out of 5 stars

    Dishwasher

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this Dishwasher!! The Installer was very professional and did a wonderful job!!!

    I would recommend this to a friend
  • Cons mentioned:
    Reliability

    Rated 1 out of 5 stars

    THIS SUCKS

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This worked for 3 days!!! It took a week for a "repair" person who did NOT show up on the scheduled day, but called the following day when I was on my way out of state! My son met them and they couldn't get it to work either so he said he would put in for a replacement. TWO weeks have now passed and I don't even see a replacement order in the system!!! AND now it's too late to return it!!! I am NEVER buying from here again unless they can make this right before I leave again.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great and clean design!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Samsung always seem to be ahead of everyone else in terms of design efficiency and price ! I love these appliances!

    I would recommend this to a friend