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Customer reviews

Rating 4.2 out of 5 stars with 2674 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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81%would recommend to a friend

Customers are saying

Customers find value in the Linear Wash 24" Top Control Built-In Dishwasher's low noise level and excellent cleaning performance. Many appreciate the convenience of the third rack and ease of use, as well as its design and capacity. However, some customers have concerns about its reliability and cycle time, while others feel it is overpriced.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 106 Showing 2,101-2,120 of 2,674 reviews
  • Rated 5 out of 5 stars

    39DB

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 39 dB dishwasher is so quiet that in order to see if it’s running you have to put your ear on the door of the dishwasher.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good Looking and quite, but gremlins

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Drain pump failed after 6 months. Took Geek squad a week to come out and diagnose now need another week for parts. Shocking for a appliance at this price. So bummed

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Thank you for sharing your experience! ^Ty Samsung

  • Rated 5 out of 5 stars

    Love Samsung products

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great dishwasher! You can connect it to your Wi-Fi.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    it's new

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't got to use it yet, had anew kitchen put in so I got a new dishwasher to go with it. I haven't hooked it up yet, planning on doing that today.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pleased

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like completes the kitchen appliances. Only downfall tall China does not have clearance and cannot fit. That is very disappointed and unaccepted.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Read the manual

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has many settings. Recommend reading the owner's manual

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    High tech!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love that you can track it with the smart things app, and that it opens when it’s done to let the steam out.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Haven't used it

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm shore when I do use it it's going to work just fine

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Strong

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced this one with my old GE Dishwasher This one works amazing. My wife enjoying hands free dishwasher

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great!

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Doing great job! Almost 1 year of use with no issues, very quiet. Control with SmartThings.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Soap dispenser stopped working

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have used for 2 years mow but the automatic soap dispenser stopped working at 18 months. Have not gotten it repaired yet.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      We understand the importance of having a working dishwasher, McGyver. Let us help with your appliance.

      Putting the correct amount of detergent in the dispenser, increasing the water temperature, and checking for obstructions may resolve the issue of the dishwasher not dispensing.

      Detergent does not dispense or dissolve in Samsung dishwasher:
      https://www.samsung.com/us/support/troubleshooting/TSG01000970/

      To better assist you with Samsung products, please reach us with the following options:

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
      4. Phone Customer Care: 1-800-726-7864 (1-800-SAMSUNG)

      You may provide this reference number (1145351895) to help our team pull up your information.

      Thank you for choosing Samsung. Have a great day.

      -Trisha- Samsung

  • Rated 3 out of 5 stars

    Delivery problem

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worst delivery service. One of the delivery team member was rude, unprofessional, discriminatory, and non cooperative.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Dear Valued BestBuy Client,

      Thank you for leaving a review. Don't hesitate to contact our BestBuy Customer Service department at (888) 237-8289 to assist you better. They are available 24 hours a day. They can answer your question or transfer you to give feedback about your overall experience with the service and attitude of the delivery staff.

      Have a great day.

      -John Samsung

  • Rated 5 out of 5 stars

    Awesome dishwasher!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this to replace our 12 year old dishwasher that no longer worked. It was a great investment! I couldn’t be happier with this purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good product

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quiet operation, good cleaning, smart capabilities are limited but still there. Great integration with smartthings. Overall very satisfied with this one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best color black

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is absolutely what I was looking for. I have not used it as of yet due to my new kitchen isn’t ready yet

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not impressed with samsung

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I thought a Samsung brand would be much better than this. I don't think it cleans as well as it should

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      We can feel how important it is for you to have clean dishes at home for your peace of mind, CarolO. Let's get the information you need to get the best results after each cycle.

      The link below will help ensure your dishes are sparkly clean after using the dishwasher. Please follow the instructions, select the scenario that fits your situation, and get additional information by checking the hyperlinks.

      Dishes are not clean:
      https://www.samsung.com/us/support/troubleshooting/TSG01000962/

      Should you need more assistance with the dishwasher, please feel free to get back to us via the following options:

      1. Facebook Messenger: http://m.me/Samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us

      Please provide us with this reference number (1146817472) to help our team pull up your information when you message us.

      Have a great day.

      -Ernest- Samsung

  • Rated 5 out of 5 stars

    Great purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's awesome and have no complaints. It was delivered without issue!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    washy washy

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Do not use the dishwasher except to wash my wine glasses, wish it had a heat dry so I don't have to dry myself . Very quiet when in use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works exactly as I expected

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was the product I wanted and so far I’ve had no issues. The service was excellent and does a lot to my continuing dealings with Best Buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this dishwasher

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far this is been an amazing upgrade. The automatic open to vent is a great idea.

    I would recommend this to a friend