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Customer reviews

Rating 4.2 out of 5 stars with 2674 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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Cons mentioned filter

81%would recommend to a friend

Customers are saying

Customers find value in the Linear Wash 24" Top Control Built-In Dishwasher's low noise level and excellent cleaning performance. Many appreciate the convenience of the third rack and ease of use, as well as its design and capacity. However, some customers have concerns about its reliability and cycle time, while others feel it is overpriced.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 112 Showing 2,221-2,240 of 2,674 reviews
  • Rated 5 out of 5 stars

    Best dishwasher

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i have never had such a great dishwasher. Good space! You can modify the racks as you stack your dishes! Love it!

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      It's fantastic to hear that this dishwasher has been such a welcomed addition to your household. Thank you for choosing Samsung. ^Lo Samsung

  • Rated 5 out of 5 stars

    Gus Jr

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works great, but not sure when it is started after pushing start button.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello GusJr! We appreciate you taking the time to share your feedback. We are happy to know that this unit is meeting your expectations and we thank you for being a valued Samsung customer. ^Nic Samsung

  • Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great looks on my kitchen all my friend went crazy went they see it

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi Pedrovs69! We appreciate your feedback, continued support and choosing Samsung! ^Nic Samsung

  • Rated 5 out of 5 stars

    Dishwasher

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced builder grade dishwasher - very happy with new dishwasher. What a big difference!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Silent machine

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Runs perfectly and Kenneth Nieves was very efficient in installing it.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Broke after 2 years

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quit working after only 2 years. First, the detergent door quit opening. Now, it keeps tripping the breaker on the gfci outlet. Repair tech said either take the gfci out of the kitchen or replace the dishwasher. It was never very good at cleaning dishes anyway.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      We aim to ensure your dishwasher always functions at its best, Michael. Let's help you.

      We recommend following the resources below to rectify your dishwasher's concerns. Please browse the hyperlink and watch the embedded video (See hyperlink "load your dishwasher") for tips.

      Detergent does not dispense or dissolve in the Samsung dishwasher (See Step 4: Check for obstructions):
      https://www.samsung.com/us/support/troubleshooting/TSG01000970/

      Dishwasher cycle ends before dishes are clean:
      https://www.samsung.com/us/support/troubleshoot/TSG10000118/

      Should you ever need more assistance, please feel free to get back to us via the following options:

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

      Please provide us with the reference number, 1149908862, to help our team locate your information when you message us.

      Have a great day.

      -John Samsung

  • Rated 5 out of 5 stars

    Samsung

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect products and so nice, simply used, high quality from Samsung

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great appliance but terrible delivery process.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing appliance, but the third party delivery process was awful. The drilled a hole in my cabinet and were so unprofessional in so many ways.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Dear Valued BestBuy Client,

      To better assist you with this concern, please get in touch with our BestBuy Customer Service Department at (888) 237-8289. Available 24 hours a day. They can either answer your question or transfer you to your local store to answer your specific inquiry.

      Thank you, and stay safe!

      ^Chrystel Samsung

  • Rated 5 out of 5 stars

    Energy efficient

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the quick wash! Done in one hour, the door opens up to dry!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better then expected

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Way better than my kitchen aide… love the drying time

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not cleaning dishes

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We went through a complete kitchen remodel and purchased all Samsung appliances due to a special they were having at the time. Beautiful looking dishwasher with all the bells and whistles (most not needed). But after 6 weeks of daily use it now makes a clicking noise and many dishes not coming clean. Coffee cups look like water not even getting hitting them. I’ve tried the power wash settings, tub clean, raising the middle rack thinking perhaps my plates were preventing the water spinner from going around. The water deflector bar is a mystery...should it be attached? Can I remove it? No info in manual on it. For the money I paid for this dishwasher, I didn’t expect issues so quickly (at least give me 5 years with it!) I want my Bosch dishwasher from my previous home!!! (No, I’m NOT a Bosch rep.) Kitchen Aid dishwashers are crossed off my list as well. After 5 years with a $1000 dishwasher, And a few repairs, it quit and was too expensive to fix. Kitchen Aid wouldn’t even give me a discount on next one.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there! I'd like to provide this link (https://bit.ly/2Qg0d2w) to what steps to take if the dishwasher is not cleaning properly. ^Jecca Samsung

  • Rated 3 out of 5 stars

    Doesn't dry well.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Doesn't fit a lot of dishes and the dishes are still wet when you take them out.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great dishwasher

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is great and very well built. I couldn’t have asked for a better dishwasher.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dish washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great dish washer I like Samsung brand. That is why I bought all of them

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello there! Thank you for your feedback. Samsung appreciates your support. Thank you for choosing Samsung. ^Nic Samsung

  • Rated 3 out of 5 stars

    Doesn’t do it’s job

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don’t waste your time if you care about dishes being dry. We tried everything.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 1 out of 5 stars

    Worked fine for a couple months

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've only had this since July, it is now October, and the top rack is stuck, the auto open won't work, it isn't cleaning my dishes well, I constantly rewash bowls, and it won't hook up to smart things. The only thing good about it, is how quiet it is. I'm so disappointed in this, I paid way too much for it to stop working right so fast.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there,
      I see you are experiencing issues with your Samsung Dishwasher. I would love the opportunity to chat and see how we can help. Please feel free to contact us via Facebook Messenger (http://m.me/samsungsupport) or Twitter (https://twitter.com/messages/compose?recipient_id=18768513)
      Please reference ticket number 1142564368. We thank you for being a part of the Samsung family. ^Brad Samsung

  • Rated 5 out of 5 stars

    Samsung

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Highly recommend, black stainless stands out much better than the regular stainless.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Nightmare!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had this dishwasher a month when we noticed water seeping up from our flooring- dishwasher has been leaking from the bottom right of the door, ruined all our flooring. Samsung sent a technician out 4 times- last time he was here samsung told him to close the ticket and someone would be in touch with me in 24-48 hours. Never heard from anyone. I have called about 15 times always same thing- someone will get ahold of you in 24-48 hours. Still waiting…..3 months later. So not buy! Horrible customer service.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi Karlihall,

      We truly understand how you feel regarding your dishwasher. We are here to assist you with it.

      We recommend checking the resources below for steps to take when the dishwasher is leaking. Please click on the embedded words for more details.

      The dishwasher is visibly leaking:
      https://www.samsung.com/us/support/troubleshooting/TSG01001021/#dishwasher-is-visibly-leaking

      Should you still need support, please don’t hesitate to reach out to us through the channels below.

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

      When you message us, provide us with this reference number (1147207025), and it will help our team pull up your information.

      ^Rodel Samsung

  • Rated 5 out of 5 stars

    Innovating with Samsung

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well. I will update if I need to, but I am quite happy with my new dishwasher.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dishwasher

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Samsung always has great products! This works great for our family!

    I would recommend this to a friend