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Customer reviews

Rating 4.2 out of 5 stars with 2674 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

81%would recommend to a friend

Customers are saying

Customers find value in the Linear Wash 24" Top Control Built-In Dishwasher's low noise level and excellent cleaning performance. Many appreciate the convenience of the third rack and ease of use, as well as its design and capacity. However, some customers have concerns about its reliability and cycle time, while others feel it is overpriced.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 113 Showing 2,241-2,260 of 2,674 reviews
  • Rated 3 out of 5 stars

    Wish they were more durable

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Plastic parts break off to easily. Front door plastic bezel has huge crack. Water bar that moves undernieth is missing a piece of plastice. But everything is working so far.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Garbage!!!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Complete garbage. Have had this repaired 4 times now going in the 5th. First the electronics went out and were replaced. The rock came apart which was repaired. Now for the 3rd time, the water bar broke and keeps falling off. It also does a subpar job cleaning Stay away from this dishwasher. Run as fast as you can

    No, I would not recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 1 out of 5 stars

    Stick to a spinner

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When it works it is awesome and quiet - but not happy with the reliability on the linear wash. Had it worked on and the parts replaced, getting a new Nonlinear wash that is a little louder next.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Dishware has Never been Cleaner

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really great dishwasher! I’ve never seen my glasses more clear! I love this thing!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not Easy!!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Directions are not easy to follow for tech morons like us. Our old dishwasher, fill the dishwasher, add detergent, close select(only 3 options) and start!! This has to be balanced, rotors not blocked, dirtiest in a certain area, push this push that don't push this and that. OMG!! I wish I could get rid of it!!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks good haven’t used it yet but hope all is well will update after I install

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Smaller inside

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Much smaller inside than I thought and does not clean as well as our old dishwasher.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi BrianS,

      Let us help you improve the cleaning performance of your Dishwasher.

      Below are steps to help you properly wash the dishes. Also, please click on the hyperlinks for further help.

      Dishes are not clean after dishwasher cycle.
      https://www.samsung.com/us/support/troubleshooting/TSG01000962/#food-particles-on-dishes

      Should you need more assistance, please feel free to get back to us via the following options:

      1. Facebook Messenger: http://m.me/Samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us

      When you message us, please provide us with this reference number 1145941705 to help our team pull up your information.

      Have a great day.

      ^Aloe Samsung

  • Rated 5 out of 5 stars

    Dish washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great and like the idea that the door pops open when done

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Open box purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Open box purchase. Best dishwasher i have owned so far

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Bad customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No customer support. You. Any walk into a Best Buy or call them. Everything is out of country. They need to go to whatever country and are farming out their call centers to and do business there.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Dear Valued Best Buy Client,

      Thank you for bringing this to our attention. We apologize for any inconvenience this may have caused you. The experience is not what we expect from our customers. To better assist you with this issue, please contact the Best Buy customer service department at P. (888) 237-8289 H.24 Hours a Day. They can either answer your question or transfer you to your local store to answer your specific concerns.

      Have a great day.

      ^Camille Samsung

  • Rated 5 out of 5 stars

    Whisper quiet. Never knew any washer could be noi

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Clean lines and many option choices for the actual cleaning operation.

    I would recommend this to a friend
  • Cons mentioned:
    Reliability

    Rated 1 out of 5 stars

    Waste of money

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s about a year since we purchased this product. Issues - does not do the job, even small stains don’t clear. I soap and rinse before I put them, If I miss a stain it remains - the front under the buttons has 3 cracks and I use it pretty gently go figure - the spoon upper tray does not open all the way, tried to fix it does not work

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Super Quiet

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product super quiet and everything is clean and dry when done

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung 24” linear wash

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dishes are spotless. Love the third rack. We highly recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy with product and install

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product at a great price with excellent installation.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello 1234! We appreciate you taking the time to share your feedback. We are happy to know that this unit is meeting your expectations and we thank you for being a valued Samsung customer. ^Nic Samsung

  • Rated 2 out of 5 stars

    ERROR PC

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It always stop and says PC. Very frustrating. I feel like I wasted mondy

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Greetings,

      We understand how frustrating it can be to not have a consistently working dishwasher. Let us help.

      Here is a link for troubleshooting steps for your dishwasher that is displaying an error code; kindly choose the one that matches and click the embedded words.

      Samsung dishwasher is displaying an error code.
      https://www.samsung.com/us/support/troubleshoot/TSG10004499/?msockid=08e6a45904c26b1f3477b061055f6aec

      If you have further questions or inquiries, these are the platforms that you can reach in the future:

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us

      Please provide us with this reference number (1149125561) to help our team pull up your information when you message us.

      Thank you.

      -Ricardo Samsung

  • Rated 5 out of 5 stars

    Very satisfied

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was so happy of this brand and quality. I recommend this product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dishwasher Purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice product, it works very well and it is recommended.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 3rd rack is great for knives, cutting board, etc. so far it was a good purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quiet dishwasher

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has a lot of nice features. Top rack for utensils is handy. Also 60 minute speed wash.

    I would recommend this to a friend