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Customer Ratings & Reviews

Your price for this item is $809.99

Customer reviews

Rating 4.2 out of 5 stars with 2671 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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Cons mentioned filter

81%would recommend to a friend

Customers are saying

Customers find value in the Linear Wash 24" Top Control Built-In Dishwasher's low noise level and excellent cleaning performance. Many appreciate the convenience of the third rack and ease of use, as well as its design and capacity. However, some customers have concerns about its reliability and cycle time, while others feel it is overpriced.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 117 Showing 2,321-2,340 of 2,671 reviews
  • Rated 5 out of 5 stars

    None

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very expensive, even though the product is excellent

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Disappointed with Samsung and Best Buy

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased the product on Jan 30, 2022. Delivered one month later. Then a few months later had to get it repaired due to the nozzle problems. Now the machine is dead at the one year mark. Not dispensing any detergent from the dispenser. Extremely disappointed that we now have box unable to function. During the same period (Jan 2022) we upgraded all our appliances to Samsung. They had to replace the microwave after a few days. Next it was the gas range, leaking with defective burner. This cannot be real.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Good day, LeroyM.

      We want you to be able to enjoy using your Samsung appliances for years to come.

      This guide will take you through some key elements to check and follow, such as putting the correct amount of detergent in the dispenser, increasing the water temperature, and checking for obstructions if your dishwasher does not dispense.

      Detergent does not dispense or dissolve in Samsung dishwasher:
      https://www.samsung.com/us/support/troubleshooting/TSG01000970/

      To get the best performance out of your dishwasher, it’s important to use the correct detergent and rinse aid. 

      How to use dishwasher detergent and rinse aid in your Samsung dishwasher:
      https://www.samsung.com/us/support/answer/ANS00066253/

      You can also check the water requirements for your dishwasher to make sure you are using the correct temperature and pressure.

      Samsung dishwasher water supply requirements:
      https://www.samsung.com/us/support/answer/ANS00080767/

      Please contact your gas provider or local fire department and follow their directions on the next steps to take if there is a gas leak in your range.

      You may also visit this link (Gas smell from Samsung range) for more details.
      https://www.samsung.com/us/support/troubleshooting/TSG01001945/

      If you require further assistance in the future, please do not hesitate to reach us through the channels listed below:
      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

      Please provide us with this reference number (1145653179) to help our team pull up your information when you message us.

      Have a wonderful day!

      —Vannesa Samsung

  • Rated 3 out of 5 stars

    Just getting the points for the review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is alright, i don't like the third rack, but they ask had that. The top rack keeps getting stuck

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello Bethany, I understand where you are coming from. At Samsung, we manufacture several products that all come with different features. It is only through feedback from customers like yourself that we are able to make our products better. If you have any further concerns, please feel free to reach out to us directly on Facebook at (http://m.me/samsungsupport) or on Twitter at (https://twitter.com/messages/compose?recipient_id=18768513). When you message us, give them this number (1144146525) and it will help our team pull up your information. Thank you for being a Samsung customer. ^Shay Samsung

  • Rated 5 out of 5 stars

    Fantastic

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The size and color were what I expected. It was easy to install.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Glad I purchased this model

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has been installed for a few weeks and so-far-so-good!!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Known issue with door release - Samsung disappoint

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this for a seasonal home. According to the unit it ran 35 cycles before the auto release door feature broke. A known issue if you look at Samsung community - because a seasonal home it broke 5 months outside of warranty - Samsung will not ship me the $20 part they will only accept sending a $300 service reapair (but the part will be free)

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Greetings!

      I understand your frustration and can appreciate the challenges you're facing with your Samsung dishwasher at your seasonal home. Let us help you.

      I have shared the website of our authorized distributor for parts and accessories below. Please visit the link to check on the availability of a compatible part for your dishwasher model.

      https://samsungparts.com/pages/supports

      We would love to speak to you directly as well about your experience and determine what steps can be taken to help with your dishwasher model:

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
      4. Phone Customer Care: 1-800-726-7864 (1-800-SAMSUNG)

      When you message us, please provide us with this reference number 1147349658 to help our team pull up your information.

      Leo Samsung

  • Rated 5 out of 5 stars

    Great for wife

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife is so happy. And so perfect style happiness.....

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Refund without sending a replacement

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought a dishwasher at the store, they came to delivery and the product was damaged, instead of sending another one, they canceled my order, now i have to waste my time again looking for another dishwasher

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Dear Valued BestBuy Client,

      The experience is not what we want for our customers. To better assist you with this issue, please get in touch with the BestBuy customer service department at (888) 237-8289. Available 24 hours a day. They can answer your questions or transfer you to your local store to answer your concerns.

      Have a great day.

      -John Samsung

  • Rated 5 out of 5 stars

    Don't even hear it running

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has worked well. first samsung products and am pleased.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great dish washer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife absolutely loves this dish washer so easy to use

    I would recommend this to a friend
  • Cons mentioned:
    Reliability

    Rated 1 out of 5 stars

    Terrible Dishwasher

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have had this dishwasher for 1 year and had to have 4 different repairs so far.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    In Love!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like the updated features it has to offer with the wifi!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks like a great dishwasher for the price. Haven't installed it yet.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Great news! Thank you for choosing Samsung. ^Lo Samsung

  • Rated 5 out of 5 stars

    Samsung linear wash 24”

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This mashine is perfect when wash dishes is not laut

    I would recommend this to a friend
  • Cons mentioned:
    Reliability

    Rated 1 out of 5 stars

    not working after 24 months

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    worked fine first 2 years. Now getting a 7c error. Has to do with the "waterwall" which is named differently on this model. Trying to figure out how to fix but disspointed.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Leaky dishwasher

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very poor quality on this product. Dishwasher leaked while it runs. I had Geek Squad out for service 4 times and were unable to fix it. They would not come out any more. I had to call Samsung to get refund. That process took two months but Samsung finally refunded my purchase price. The whole process from purchase to refund was 5 months. Never buy Samsung again

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello GregN,

      Thank you for choosing Samsung for your Appliance needs. It's sad to know that you no longer have the product, and we understand how you felt about your experience using the dishwasher.

      We would love the opportunity to work with you in the future. Please visit www.Samsung.com or one of our partners to explore products that fit your needs better.

      Thank you.

      -Angelica Samsung

  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All the features you could reasonably hope for, and more.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very quiet

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good , seems to do an excellent job! Runs smoothly

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      We're so delighted to know how happy you are with this dishwasher, Bill! ^Jecca Samsung

  • Rated 5 out of 5 stars

    New Dishwasher

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice to have a new dishwasher. Love the silverware rack.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Bought as new but was used

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dishwasher came wet inside and a large dent on the front door. Functions fine but seemed used.

    No, I would not recommend this to a friend