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Customer reviews

Rating 4.2 out of 5 stars with 2844 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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Cons mentioned filter

82%would recommend to a friend

Customers are saying

Customers have good things to say about the Bespoke AutoRelease Dishwasher, particularly its low noise level and excellent cleaning performance. Many appreciate the convenience of the third rack and its ease of use. However, some customers have expressed concerns about its reliability, long cycle times, and high price.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 17 Showing 321-340 of 2,844 reviews
  • Pros mentioned:
    Noise level
    Cons mentioned:
    Reliability

    Rated 1 out of 5 stars

    Leaking Door Frame & Insufficient Repair Service

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Despite the sleek design and being extremely quiet, the trade-off is a leaking door. After about three months water began pooling beneath the left corner of the door. Upon inspecting, a stream of water could be felt within the door frame. Within a matter of days, the right corner of the door began leaking even more water than the left side. After reviewing support on the Samsung website, everything was in-check. I setup a service repair under the warranty, and despite the effort, the door continued to leak after the "repair!" I do not recommend this product since it is unreliable and problematic, and on top of those reasons, even the service provided by the warranty is insufficient. It's worth noting that if for some reason the cause was due to poor installation, that would be a major concern as I paid for the Best Buy installation service. With this being an apparent door frame issue, I doubt it was an installation error and rather a defective product from the start.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Awesome dish washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best dish washer I've ever owned. The 3rd rack on top is an excellent feature as well as everything being able to be adjusted. The middle rack can be adjusted to fit large and small items as well as be moved up/down if you need more room. The bottom rack can do the same. it's also so quiet you'll find yourself putting your ear up to it to make sure it's on. Using the app has different washing recipes to help you get the best wash and when it's finished it kicks the door open to let out all the steam to complete the drying session, great idea. Overall a great washer.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance
    Cons mentioned:
    Spin cycle

    Rated 3 out of 5 stars

    A long wash cycle

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Many years since I purchased a new washer, this washer quickest setting has a wash cycle that is an hour long, this is too long for me. During the initial startup I hear noise and I don’t know if it’s normal or something is wrong with washer, next purchase will be an old used washer as my water and electric bill is going to be higher with this washer… my clothes do come out clean.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi Precious,

      We know how disappointing it is to have a washer that does not work as expected. We are here to help you.

      Please see the links below for the steps to help you with your washer's concerns. Kindly watch the video and click on all the embedded words inside the article.

      "The Samsung washing machine won't spin or won't stop spinning."
      https://www.samsung.com/us/support/troubleshooting/TSG01000997/

      "The Samsung washing machine is noisy."
      https://www.samsung.com/us/support/troubleshooting/TSG01001985/

      "Clothes are not clean after washing in the Samsung washing machine."
      https://www.samsung.com/us/support/troubleshooting/TSG01108627/

      If the issue still exists after following the steps, we strongly advise getting in touch with us.

      Please feel free to reach us via the options below, as we look forward to assisting you in the best possible way.

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

      When you message us, please provide us with this reference number 1146874369, which will help our team pull up your information.

      ^Rainly Samsung

  • Pros mentioned:
    Cleaning performance, Noise level

    Rated 5 out of 5 stars

    Amazingly Quiet and Effective Dishwasher

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There are a lot of good things to say about this dishwasher. The three adjustable trays allow for a wide arrange of configurations to wash even very large items, and are easy to adjust. The display that projects on the front that tells you how much longer it will run until its done. Or even the notification beeps it makes when it finishes and opens to dry. Honestly though, the best thing about it is that it is almost eerily quiet. When it's running its so quiet I thought I had installed it wrong at first but when it finished I had a load of very clean dishes.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 4 out of 5 stars

    Best for families

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would say this is best for families that run their dishwasher more than once a week. Because it pops open when it's done, the door sticks out pretty far from the counter unless it's closed all the way. It's sealed when it's closed so after a few days, the dishwasher smells. It does a great job of cleaning the dishes, so I've been okay as long as I run it once a week which isn't always necessary. T

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Noise level

    Rated 4 out of 5 stars

    Dishwasher

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This dishwasher is very quiet does a great job at cleaning the dishes. Wish there was an option to clean just the top or just the bottom racks. Overall would buy it again.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Ease of use, Noise level

    Rated 5 out of 5 stars

    Excellent Dishwasher

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's done a great job of cleaning the dishes. The app controls are easy to understand. It is also very quiet.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Samsung dishwasher

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love that it is so quiet. Also love that it has the third tray for silverware and small items. It’s really cool that the door pops open when the cycle is over.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Noise level

    Rated 5 out of 5 stars

    BEST DISHWASHER

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this machine!!!! Super quiet, dishes come out sparkling, love the 3rd tray to clean your big knives. Best money spent

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Noise level

    Rated 5 out of 5 stars

    Samsung 4.4, Activewave Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had this Samsung 4.4 washer for 1 month now and we're all very pleased with its performance. I like that the time each cyle will take is displayed. I use quick wash, eco warm, mid fill, normal clean and it takes 43 min. Clothes come out very clean. It's pretty quite too. I bought this washer at a Best Buy discount outlet for scratch & dent applicances saving about $250.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Noise level

    Rated 5 out of 5 stars

    A gem.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is just what I've been looking for. It has all the features I need. It is super quiet and it displays on the front how much time is left before the cycle is done. Instead of a rotating arm that sprays the water, it has an arm that moves from front to back. Different but very effective in cleaning. Another great feature is that the door will pop open when cycle is over to allow the steam to come out allowing the dishes to be thoroughly dry. I have only used it a few times but am very happy with it.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 4 out of 5 stars

    Quiet Dishwasher

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice and quiet, doesnt wash dishes well on the top rack. Love the 3rd drawer for sharp knives.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Noise level

    Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Runs quietly as advertised and dishes come out clean, dry, and free of smudges.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Noise level

    Rated 5 out of 5 stars

    So quiet - we like it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Due to quarantine we made this purchase completely online. Wev'e had it about a month and are very pleased. First, it's so so quiet - truly can't hear it when just a few feet away. Perfect for our open concept plan. I love the extra flat drawer for larger utensils and extra silverware. It also seems to get the dishes dryer on the normal cycle - haven't tried heat dry yet. Only thing I don't like is the arangement of prongs on bottom drawer, but figured out how to move the silverware baskets to help with that.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Noise level

    Rated 5 out of 5 stars

    Great Dishwasher.

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this dishwasher. Cleans very well. Only problem is it is too quite. A few times in the middle of the night I go into the kitchen and I hear a very faint noise and I try to figure out where its coming from only after a few min of searching its the dishwasher doing its job. Almost silent.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Terrible product & design

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    From the beginning we had issues with this dishwasher not cleaning the dishes. I consistently pull out dirty cups, bowls & plates. Sometimes with original food still stuck on them or you could tell it was food from other dishes that had gotten moved around and never fully rinsed. Spoke with Best By & Samsung numerous times over the past year and was told everything from I'm not loading the dishes correctly, I'm using the wrong kind of soap, I should put the soap in the silverware holder and not the dispenser, I need to clean the dishwasher more regularly, etc. Changing all of these things did not fix the problem. Samsung did send out a repair service who ran diagnostics on it and told me it was not giving them any error codes, but this is a issue beyond error codes in the system. Yes, this dishwasher is quiet and sleek looking with many features, but if it doesn't clean the dishes what's the point? I bought a whole suite of Samsung appliances and am disappointed in all of them, currently my oven isn't working either. I won't buy Samsung again nor from Best Buy.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Noise level

    Rated 5 out of 5 stars

    Sparkling Clean

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best dishwasher I've ever owned. I installed it myself. Pretty straight forward if you are handy with tools and reading directions. Getting it balanced was honestly the hardest part. Once it's set up and ready to go you will get the most out of this dishwasher. Super super quiet and dishes comes out super super clean. Just be sure to use top quality dish soap. I use Cascade Platinum ActionPacs.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Noise level

    Rated 5 out of 5 stars

    Excellent Dishwasher

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent dishwasher. Cleans and dries everything perfectly. No pre—washing needed. Very quite top.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Noise level

    Rated 5 out of 5 stars

    All around great

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    3rd rack is great, super quite, and cleans really well. When really overloaded it might have some trouble getting everything dry.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Noise level

    Rated 5 out of 5 stars

    Mary Ann

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After my 17 year old Miele Diamond series dishwasher died, I was sure nothing would compare to my Miele, but I am pleasantly surprised and pleased with my new Samsung. It is so quiet, the only way you know it’s operating is when the water drains. Does an excellent job. Everything comes out clean, dry and sparkling! Took a little getting used to the different loading procedure, but took no time to love this new Samsung!

    I would recommend this to a friend