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Customer reviews

Rating 4.2 out of 5 stars with 2844 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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Cons mentioned filter

82%would recommend to a friend

Customers are saying

Customers have good things to say about the Bespoke AutoRelease Dishwasher, particularly its low noise level and excellent cleaning performance. Many appreciate the convenience of the third rack and its ease of use. However, some customers have expressed concerns about its reliability, long cycle times, and high price.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 26 Showing 501-520 of 2,844 reviews
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Great Washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set, lots of space in washer, quick cycle. Very happy with this washer!!

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Noise level

    Rated 4 out of 5 stars

    Silent and clean

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very quiet, glasses look great. Pots and Pans are requiring more than one wash. I would recommend this unit.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Looks great but ran into issues

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The dishwasher itself is quite spacious and looks nice. However, we have run into issues already. It started with us coming down in the morning to find that the wash cycle was interrupted and the error code indicated that the appliance was not getting water. That issue however would fix itself with us just pressing start again. After a while though, we started seeing error code PC, which as per the SmartThings app, indicates to a larger issue. The advise on their app was that if this error came up repeatedly we should call for a technician to come take a look, which we are now doing.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 4 out of 5 stars

    Genius idea for a drying cycle!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can honestly say I'm really impressed with how this dishwasher operates! I love the way it opens and the dishes are air dried rather than the typical heat cycle - I find my dishes to be much more dry and don't have spots like I've had with previous dishwashers. The only reason I'm not giving 5 stars is because there are parts in the cycle that are much louder than my old dishwasher. But overall, I would definitely recommend!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Making life easier

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a game changer of a dishwasher ! The 3rd rack is so functional for my family. The smart Capability , I love being able to see what cycle it is on from my phone and being able to start it if I forgot to start it manually. Lastly, I love that it shows the count down on how much time is left on the front of the unit. I know exactly when my dishes will be done

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Noise level

    Rated 5 out of 5 stars

    Impressive Dishwasher

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This dishwasher is one of the best I have had. It is super quiet but more importantly, has provided superior service with every load. I used to think it was detergent not cleaning properly but it turns out it really is the dishwasher.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Noise level

    Rated 4 out of 5 stars

    Very quiet dishwasher

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a very quiet dishwasher. Cleans well. The tine adjustments of lower rack could be better for fitting deep bowls and plastic storage containers.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Quiet

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Samsung replaced a 1-month old Kitchen Aid that broke. We like the design of the 3rd rack and the quietness of the unit. The auto-release feature is nice to help cool the dishes off before unloading.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Noise level

    Rated 5 out of 5 stars

    Good purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quiet, efficient, capable of heavy loads! Shipping delays changed expected install — yet when accomplished the job was thorough and the technicians took every health precaution! Even cleaned up after sleeves. Really pleased with the acquisition.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Noise level

    Rated 5 out of 5 stars

    Samsung Linear Wash Dishwasher.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great dishwasher. Unbelievably quiet. Door opening after cycle really gets everything dry. Install was easy however its a bit deeper than expected. Not sure if the SmartThings network integration has value but it does work. No leaks.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Noise level

    Rated 4 out of 5 stars

    Very Nice

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very clean & sleek look. Love that you can connect it to Bixby by the smart things app. Very quiet, clean dishes very well. I'm delighted with my purchase!.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Noise level

    Rated 5 out of 5 stars

    Excellent Dishwasher!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the Tuscan Bronze color. Washes dishes Very Well! Extremely Quiet! Only 39 decibels! Can’t hear it running - which is great since our living room is very close. The drying feature that opens the unit 5 minutes before end of cycle works well. Dishes are dry. Tupperware not so much - but no dishwasher does.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Thanks for taking a moment to tell us how much you love your dishwasher! Great performance, quiet, and good value! With Samsung, you can expect nothing less! ^Lena Samsung

  • Pros mentioned:
    Cleaning performance, Noise level

    Rated 5 out of 5 stars

    For the win!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing!!!! This dishwasher is so quiet, like crazy quiet. The dishes come out so clean and I love the top rack. I shopped around for a while and could not be happier with my purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Noise level

    Rated 5 out of 5 stars

    Dishwasher Samsung

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works great very quiet and looks good you don't know its on

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Noise level

    Rated 4 out of 5 stars

    Attractive looking

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very quite and cleans well. Overall I consider it a good buy.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 4 out of 5 stars

    Dishwasher

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Slick design, low noise. like the WIFI feature. could improve in the cleaning cycles to have more functions to chose from.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Noise level

    Rated 5 out of 5 stars

    Samsung dishwasher

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super quiet and works great! The door auto opens for the last few minutes to vent out the steam. Truly dry dishes after every wash.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 4 out of 5 stars

    Nice, Quiet Dishwasher

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super quiet. Love the 3rd rack and the adjustable racks. Samsung SmartThings app is nice. Notifies you when the cycle is done.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Failed miserably after a year

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I regret to say my experience with this dishwasher has been overwhelmingly negative. Despite its intended purpose, the appliance consistently failed to perform even basic cleaning tasks without extensive pre-washing—a requirement that rendered its use entirely impractical. After repeated attempts to work around its limitations, I ultimately abandoned the machine altogether and have resorted to hand-washing dishes for the past year, which defeats the purpose of owning a dishwasher in the first place. To make matters worse, the repair process was equally disappointing. Best Buy initially sent a technician, but the repair was abruptly halted when the technician was replaced. The replacement took months to order and install necessary parts, dragging out the process so long that my two-year warranty expired before the repair was completed. This left me with a broken appliance and no recourse for resolution. The combination of subpar performance and abysmal post-purchase support makes this one of the worst investments I’ve made. I strongly advise others to consider more reliable brands and avoid the frustration of dealing with both a faulty product and a sluggish repair system. Spend a little more upfront for a dishwasher that actually works—and a company that stands by its promises.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Dear Valued Best Buy Client,

      Thank you for bringing this to our attention. To better assist you with this issue, please contact the Best Buy customer service department at P. (888) 237-8289 H.24 Hours a Day. They can either answer your question or transfer you to your local store to answer your specific concerns.

      Have a great day.

      -Ricardo Samsung

  • Cons mentioned:
    Reliability

    Rated 1 out of 5 stars

    LC code when it's very cold...a constant issue!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Every time it's in single digit weather, I get the LC code and have to shut off circuit breaker 5 tech visits last year while it was still under warranty. I have discovered that I wait for the weather to warm up, then turn the circuit breaker back on, it works. I spent 750.00 only to have to spend my lunch hour washing a ton of dishes, with a 1 year old dishwasher . Never again. If I lived in a warm climate, it would be great..but I don't.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Having a dependable dishwasher is essential in every household, DonnaB. Let's gather the necessary information to ensure yours delivers optimal results.

      The link below will help you maximize the dishwasher's features and get the best results after each cycle. Please select the error code that is showing on the dishwasher and learn more by checking the hyperlinks.

      Samsung dishwasher is displaying an error code:
      https://www.samsung.com/us/support/troubleshooting/TSG01002074/

      Should you need more assistance with the dishwasher, please feel free to get back to us via the following options:

      1. Facebook Messenger: http://m.me/Samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us

      Please provide us with this reference number (1148420578) to help our team pull up your information when you message us.

      Have a great day.

      -Ernest- Samsung