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Customer reviews

Rating 4.6 out of 5 stars with 875 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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91%would recommend to a friend

Customers are saying

Customers have good things to say about the Bespoke AutoRelease Dishwasher, particularly its low noise level and excellent cleaning performance. Many appreciate the convenience of the third rack and its ease of use. However, some customers have expressed concerns about its reliability, long cycle times, and high price.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 33 Showing 641-660 of 875 reviews
  • Rated 5 out of 5 stars

    New Samsung Washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Washer works really great. Installation service did a good job getting it set up. My only complaint is that I stand on my tiptoes to get the clean laundry out -- lol!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great deal

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washing machine with lots of cool features. Very nice looking and holds a ton of laundry! Works well and even figures out what water level to use on its own.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GOOD DEAL

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    STILL KICKIN STRONG 12 MOUTHS NO PROBLEMS. WASHING GREAT. DRYER NOT SO GOOD HAVE TO DRY 2 TIMES

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I got this in an open box and got a great deal on

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this in an open box and got a great deal on it they were wonderful service to me I would highly recommend the Jackson Best Buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung Washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very pleased with my Samsung washer. The salesman was very polite and helpful. The delivery guys was in and out. Overall, I had a pleasant experience!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Loveit

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m a first time home buyer and decided to go Samsung on all my appliance. Works great and you can even manage them on the app.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great washer!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great washer. It really gets our clothes clean. Only problem is the tub is deep so I got a grabber.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Old school welcomes new school. Initially I didn’t like it, but has learned to love it since it effectively works and meets my needs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing Product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer was the best investment option for my family everyone enjoys laundry day thanks to the different functions this appliance offers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer delivery

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Washer looks great, people we’re great also besides the fact that they didn’t install it when I cleary asked for that but other then that the washer is good.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great Set

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer is very nice and quiet,the dryer is everything I could ask for. It’s a very nice set please with this purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Much needed and satisfied

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was in need of a washer after 20+ years with my previous one. Samsung sets the bar for innovation in technology and this product, lives up to the standard.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    washing machine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Takes too long to do a load of laundry. Run calibration (which is recommended) did not work.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello SAMMY, we understand your concerns and we value your feedback. You are a value customer and your feedback is important to us. We are here to assist you with any questions or concerns that you have with your appliance. I am including a link to a troubleshooting guide to support your concerns on the cycle time (https://bit.ly/3nF2Ahx). If you have questions or further concerns, contact us directly on Facebook at (http://m.me/samsungsupport) or on Twitter at (https://twitter.com/messages/compose?recipient_id=18768513). When you message us, give them this number (1143709139) and it will help our team pull up your information. Thank you for being a Samsung customer. ^Lena Samsung

  • Rated 4 out of 5 stars

    Seems to be working fine

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still fairly new to me but seems to be working just fine. The laundry looks clean and smells clean. This purchase was a necessity after the 30 year old Whirlpool bought the farm.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    washer

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ilove this washer. It has different options on it to wash, more important is the great service I got at best buy. they were very patient and helpful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new washer and dryer. They work great. Havent had any issues yet. Just havent figured out how to connect them to the app.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love our washer!!! Everything’s straight forward on the panel. Love the song that plays to let me know clothes are done.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Settings

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does a good job but the settings reset after every use. Since I use the same settings for most loads it would be nice if it didn’t reset

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung washer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the washer plenty of options specially sanitize .. the one thing that I hate if you put a bedding with cloth it keeps on giving me an error

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Best Buy worst service

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worst customer service. My washer was supposed to be delivered Dec 24 which is on my receipt. I called and the best delivery date is Jan 14 or I can pick up on the 7th.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Dear Valued Best Buy Client,

      Thank you for bringing this to our attention. To better assist you with this issue, please contact the Best Buy customer service department at P. (888) 237-8289 H.24 Hours a Day. They can either answer your question or transfer you to your local store to answer your specific concerns.

      Have a great day.

      -Ricardo Samsung