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Customer reviews

Rating 4.2 out of 5 stars with 2674 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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Cons mentioned filter

81%would recommend to a friend

Customers are saying

Customers are enthusiastic about the Bespoke AutoRelease Dishwasher's quiet operation and effective cleaning performance. Many appreciate the convenience of the third rack, ease of use, and ample capacity. The design and available color options also receive positive feedback. However, some customers have expressed concerns regarding reliability and cycle time.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 63 Showing 1,241-1,260 of 2,674 reviews
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Amazing!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love this dishwasher! It's very quiet, other than when it's draining you barely hear it running. Also I had to do the test, the super stuck on glass lasagna pan...proud to say it came out so clean, I was shocked. This is definitely worth the money.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      That is absolutely fantastic to hear, csonnenbe! We are thrilled that the dishwasher is exceeding your expectations. ^Jecca Samsung

  • Cons mentioned:
    Reliability

    Rated 1 out of 5 stars

    PLEASE READ - DON'T BUY...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this dishwasher 2-1/2 years ago, and it just went on the fritz. It kept reading 4C and PC error codes, but after reading up on what those meant, I still couldn't find anything wrong. I called around for repair, and every place told me it would run at least $200-$400 to fix. They also told me that Samsung dishwashers are among the worst, so much so that many repair places won't even fix them because they're too much work/trouble. Just do some light research online for this specific model and Samsung dishwashers in general, and you'll see what I mean. I just purchased a Bosch to replace this piece of junk - hopefully it lasts longer.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi ThomasJ,

      We can feel your disappointment with this washer. We are here to help you.

      Please check pages 51 to 52 of the user manual for steps to take when the dishwasher is getting an error code.

      https://downloadcenter.samsung.com/content/UM/202308/20230810135953789/DW9900R_DD68-00209A-06_EN_MES.pdf

      Should you still need support, please don’t hesitate to reach out to us through the channels below.

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

      When you message us, provide us with this reference number (1149226497), and it will help our team pull up your information.

      ^Rodel Samsung

  • Pros mentioned:
    Noise level

    Rated 3 out of 5 stars

    85% clean

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely quiet, and efficient but they forgot about the left rear corner. The dishwasher simply does not get the left rear corner on any rack remotely clean. I wish that I had done more research on this purchase.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi JamesD,

      We always want our dishes to be clean. Let us help you with the dishwasher.

      Here is a link to help you clean the dishes. Please follow the steps and click the hyperlinks for further assistance.

      Dishes are not clean after dishwasher cycle.
      https://www.samsung.com/us/support/troubleshooting/TSG01000962/#food-particles-on-dishes

      Should you need more assistance, please feel free to get back to us via the following options:

      1. Facebook Messenger: http://m.me/Samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us

      When you message us, please provide us with this reference number 1146508495 to help our team pull up your information.

      Have a great day.

      ^Aloe Samsung

  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Very good job

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    highly recommended very good job, makes almost no noise and leaves the dishes very clean and dry

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Favorite dishwasher ever

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love this dishwasher. We have not pre-rinsed any dishes since we got it. The door opens when the cycle is complete which lessens the power consumption. I would recommend ordering the installation kit.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      HI JasonM! We are happy to hear that this unit is meeting your expectations and we thank you for your continued support and for choosing Samsung. ^Nic Samsung

  • Pros mentioned:
    Noise level

    Rated 4 out of 5 stars

    Great Dishwasher!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been using regularly for over a month. works great. Very quiet as advertised. Love the 3rd row for utensils.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Great Dishwasher

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great dishwasher. Cleans great. You must use sanitize and other settings to get the water hot which dries the dishes much better. Use only name brands dish-washing pods and jet dry for best cleaning and drying. Very please with this dishwasher. It is super quiet.

    I would recommend this to a friend
  • Pros mentioned:
    Third rack

    Rated 5 out of 5 stars

    So quiet!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really am happy with my Samsung dishwasher. It is so quiet that the first time that I used it I wasn’t sure that it was running. Nice interior. The third shelve is a nice little bonus for small things.

    I would recommend this to a friend
  • Cons mentioned:
    Cycle time

    Rated 5 out of 5 stars

    Love the color

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had for over a year and no problems. It does take 2 hours for a normal cycle. Make sure you press the correct button. I accidentally hit delay start a few times and couldn’t figure out how to undo!

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello KSIllinois! We appreciate your feedback, continued support and choosing Samsung! ^Nic Samsung

  • Pros mentioned:
    Noise level

    Rated 3 out of 5 stars

    Mixed Feeligs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Shelves pull out feeling like they're scraping against metal when sliding in and out. Shelves also tend to fall off their tracks often when pulled out. On a positive note, when running, even if you're in the same room, it's almost impossible to know it's running. I've actually had to get up from the table where I was reading to make sure I remembered to turn it on.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there,
      I see you are experiencing issues with your racks in your Samsung Dishwasher. I would love the opportunity to chat and see how we can help. Please feel free to contact us via Facebook Messenger (http://m.me/samsungsupport) or Twitter (https://twitter.com/messages/compose?recipient_id=18768513)
      Please reference ticket number 1143007532. We thank you for being a part of the Samsung family. ^Brad Samsung

  • Pros mentioned:
    Noise level

    Rated 4 out of 5 stars

    Dishwasher

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Smooth washer with quite sound. Like the black stainless look.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 2 out of 5 stars

    Not enough room

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this dishwasher to replace the one already in the house we just bought. The existing one was pretty loud and with the house having an open concept main floor, you could never hear anything over the dishwasher. We chose this one because of the low decibel rating and to match the appliances we have slowly began replacing. We also were sold on the third rack concept and the fact you can move the top rack up or down based on what you have in the dishwasher thinking this dishwasher would have more room than the one we had. We were wrong. The top rack has little to no room when it is in the high position but if you lower it, plates won't fit in the bottom rack. I can't fit any of my cookie sheets on the bottom rack... the dishwasher we had before could at least fit all our dishes. Knowing what I know now, I would have just kept the old one.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi Katieb! I have this great link (https://bit.ly/3nRDGIY) to help you. It can show you all the best ways to load the dishwasher to optimize the space available. ^Jecca Samsung

  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Samsung - Linear Wash 24" Top Control Built-In

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Black stainless is the way to go. Don’t know how I lived without the top rack. Such a great creature. Performance is above par with the sprayers going back and forth rather than spinning like most dishwashers. Such a great option with many functional choices.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      The sleek look of black stainless is my favorite as well! Thank you for choosing Samsung. ^Lo Samsung

  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Best I've owned.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great and it's been very quiet. Can barley tell It's running. The option of of having one be more powerful is great for pots and pans.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Seems to be a good product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far seems to be a great purchase. You have to stand right next to it to make sure it is actually running. Extremely quiet!!! Dishes are clean when it’s done. Win win!! Unless something changes after we’ve had it more than a month.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Very poor quality appliance

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This dishwasher is very low quality, the plastic frame was cracked when I unboxed it. Once I got the dishwasher installed I got the LC code because it was leaking. I took it back out and found a leak from one of the pump hoses. While doing this I noticed broken spot weld and the noise deadening material was melting off the tub and falling onto the mechanical parts. It does not clean as well as the 9 year old Frigidaire it replaced, I sold it for $40, I wish I had kept it and never bought this Samsung Bespoke glass panel machine. It took a moth to finally get the glass panel delivered only to find that it does not fit properly, it bows out at the top which is am sure will catch lots of spills.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      A dishwasher displaying an error code may affect its cleaning performance, RichardF. Let us help!

      An LC error code means the dishwasher's leak sensor detects moisture or the water reflector is blocked (Waterwall models only). When this code occurs, the dishwasher will turn itself on and will not turn off. During this time, it will attempt to drain the water away. You may check the links below to troubleshoot.

      Samsung dishwasher is displaying an error code:
      https://www.samsung.com/us/support/troubleshooting/TSG01002074/

      Troubleshooting dishwasher error codes:
      https://www.youtube.com/watch?v=xCY2C3KzdRc

      When your dishes aren't cleaned after a dishwasher cycle, you'll want to ensure that you're doing everything right, using detergent and rinse aid as directed. I have provided a link below for more information.

      Dishes are not clean after the dishwasher cycle:
      https://www.samsung.com/us/support/troubleshooting/TSG01000962/

      You may also check pages 21-25 of the user manual about loading the dishwasher, pages 47-48 for other solutions when the dishwasher does not clean well and pages 51-52 for information codes to learn more about what is occurring with your unit.
      https://downloadcenter.samsung.com/content/UM/202105/20210503134711859/MANUAL_USERS_DD68-00209A-04_EN_MES_20210406.pdf

      For reference, below are the guides to learning the best way to load your dishwasher and improve its cleaning performance.
      https://www.samsung.com/us/support/answer/ANS00062443/
      https://www.youtube.com/watch?v=bajCw_H-njg

      Should you need more assistance, please feel free to get back to us via the following options:

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us

      Please provide us with this reference number (1145513923) to help our team pull up your information when you message us.

      Thank you!

      -Angelica Samsung

  • Rated 5 out of 5 stars

    Amazing!Better than expected

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've never seen cleaner more sparkling results in any other dishwasher. Its scary how quiet it is, I have to look at the display countdown to see its still on. Even on the "Express 60" setting (shortest wash cycle) the results are amazing. I'm in the process of pulling everything I have stored in my cabinets out to re-wash because you feel they are brand new after being washed in this dishwasher & I rather have them stored for future use in this condition.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Thank you for taking the time to share your experience with us, Scubagirl. We are proud to have you as a satisfied customer. ^Lo Samsung

  • Pros mentioned:
    Noise level
    Cons mentioned:
    Reliability

    Rated 2 out of 5 stars

    Don't buy open box, get a warrenty,

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this April 15th, it quite working April 20th, Positive is it was quiet when it was working. I returned the unit.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Thank you for choosing Samsung for your dishwashing needs, HarryG. We completely understand what you have gone through with your dishwasher, and we are saddened that you no longer have the product. We would love to work with you in the future.

      Please visit www.Samsung.com or one of our partners to explore products that better fit your needs.

      Have a great day.

      -John Samsung

  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Unbelieveable!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You cannot believe how quiet this washer really is!! First load we ran had to check to see if it turned on. Does a fantastic job of washing. Was skeptical about air-drying feature but works flawlessly and very energy efficient.

    I would recommend this to a friend
  • Cons mentioned:
    Reliability

    Rated 4 out of 5 stars

    It’s a dishwasher

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a dishwasher so far so good better then the first Samsung one that only lasted three years

    I would recommend this to a friend