Customer Ratings & Reviews
- Model:
- WA44A3405AW/A4
- SKU:
- 6447497
Rating by feature
- Value
Rating 4.2 out of 5 stars
- Quality
Rating 4.3 out of 5 stars
- Ease of Use
Rating 4.4 out of 5 stars
Customers are saying
Customers have good things to say about the Bespoke AutoRelease Dishwasher, particularly its low noise level and excellent cleaning performance. Many appreciate the convenience of the third rack and its ease of use. However, some customers have expressed concerns about its reliability, long cycle times, and high price.
This summary was generated by AI based on customer reviews.
Read the Manual Cover 2 Cover!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I grewup without a dishwasher, it was not needed.. items never were left in the sink. For 46 years it worked for me. My husband and daughter used our dishwashers in the past (incorrectly). After 6 months of remodeling and having time to read the manual. It was a breath of fresh air after it was all done! The quickwash and AutoRelease features made putting our home back less stressfull 2 weeks before the Holidays. I am a visual person.The Smartthing App shows you what items go on what rack and how to properly lay everything in order to not block any cleaning features. My family thought I was joking when I was having family time reading appliance manuals before they start pressing features and buttons the proper way! Kitchen appliances have drastically changed over the years, to improve our lives. However, if we didnt take the time to learn the fuctions correctly..it was do the opposite and stress me out.
I would recommend this to a friend- Pros mentioned:Agitator, Cleaning performance, Ease of use
Durable, high quality, efficient, and super quiet
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Overall, I am very impressed with this washing machine. I decided to invest in a high quality washing machine because my previous washer was leaving greasy stains and ruining all my clothing. I decided to buy this washing machine because Samsung is a brand I highly trust. I have Previously purchased many Samsung appliances and have never been disappointed. Installation was quick and easy and it fit perfectly to replace my dated machine. I love this washing machine because it’s quiet and very effective in cleaning my clothes. I love the agitator, it’s strong and durable, yet gentle on even the most delicate clothes I own: It does a great job in getting heavily soiled clothes clean. This machine is technically superior in the way it spins using high speeds. It’s so fun to watch from the clear top lid. The machine in general is so easy to utilize. It’s very user friendly as the Digital options are easy to navigate and choose. My elderly parents were able to use it to without issue and were used to using washing machines with only dial options, not digital. Overall, I am highly impressed with this machine. It’s superior and high quality. I’m so pleased and excited to use it for years to come.
I would recommend this to a friend Samsung dishwasher
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is the best dishwasher I have owned so far, only have had it about 2 months
I would recommend this to a friendDon't Buy!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Don't touch this dishwasher with a 20 foot pole! I've had it for 2 months and I have yet to empty a load where all of my dishes are clean. Usually there's a few pieces that look as though water never even hit it.. I'm so disappointed and angry. I know it wasn't the most expensive dishwasher available, but geez.. it's bad. Wish I could return it..
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello SusanH,
We understand that dealing with a dishwasher that does not clean the dishes can be frustrating. Let us help.
We have a link with details to help you with the dishwasher that needs to clean the dishes correctly. Select the drop-down arrow that best describes your experience with the unit. We suggest checking the hyperlinks attached to it as they also contain helpful tips.
The dishwasher cycle ends before the dishes are clean:
https://www.samsung.com/us/support/troubleshoot/TSG10000118/
You may also refer to the user manual for other solutions when the dishes are not clean. Turn to pages 47-48.
https://downloadcenter.samsung.com/content/UM/202308/20230810135953789/DW9900R_DD68-00209A-06_EN_MES.pdf
Lastly, the links below will guide you about improving the dishwasher cleaning performance and its cycles, settings, and options for reference. Please watch the video of the first link from the start until 1:25; the second link includes other resources about running a dishwasher cycle and loading the unit, which you may also check.
Improve your dishwasher cleaning performance:
https://www.youtube.com/watch?v=bajCw_H-njg
Samsung dishwasher cycles, options, and settings:
https://www.samsung.com/us/support/answer/ANS00084182/
Should you need further assistance, please feel free to get back to us via the following options below:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with this reference number (1149629961) to help our team pull up your information when you message us.
Thank you.
-Angelica
Samsung Appliances
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice dishwasher. Went with the Samsung appliance bundle for kitchen remodel. Highly recommend
I would recommend this to a friendJunk junk _ negative 5 stars
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Junk - flat out junk - do not buy this - my lawn sprinkler could wash dishes better from 50 yards away - zero stars - wait negative 5 stars - looks pretty but - worst appliance ive ever purchased in 30 plus years EVER
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello RobertG,
We are pleased to receive your honest review of your dishwasher. We are here to help with your appliance.
When your dishes aren't clean after a dishwasher cycle, you'll want to make sure that you're doing everything right, using detergent and rinse aid as directed.
Dishes aren't clean after a dishwasher cycle:
https://www.samsung.com/us/support/troubleshooting/TSG01000962/
See pages 47 and 48 for a basic troubleshooting guide.
https://downloadcenter.samsung.com/content/UM/202105/20210503134711859/MANUAL_USERS_DD68-00209A-04_EN_MES_20210406.pdf
To better assist you with Samsung products, please reach us with the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
4. Phone Customer Care: 1-800-726-7864 (1-800-SAMSUNG)
You may provide this reference number (1145347826) to help our team pull up your information.
Thank you for choosing Samsung. Have a great day.
-Trisha-
Best purchase ever
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I can't be more satisfied with this product, just love it
I would recommend this to a friendBuy something else!
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.First dishwasher leaked. Best Buy quickly came out and replaced it with a new one. Second dishwasher doesn’t clean well. Despite first rinsing dishes and following all filter cleaning maintenance procedures the attached picture is what the water standing at the bottom looks like after a cycle. This is the water doing the final rinse on my dishes.
No, I would not recommend this to a friendWant my money back!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I regret buying this product. It does not dry well, plastics are wet and stained . The mechanism that open the door stop working even though it is in the right setting . My old Bosh (10years old) was by far a better dishwasher than this. I am about to call customer support. Wish I could get my money back so I can buy a Bosh
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi there,
I see that you are having concerns with your Samsung Dishwasher. I have some information that I would like to provide that will help. See link below:
https://www.samsung.com/us/support/troubleshooting/TSG01001910/
Thank you for choosing Samsung. ^Brad
Bad!
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s horrible! If there was a word to describe how bad this was, I would use it! BUT THERE ISN'T ONE! Literally in this entire language, the worst word that describes this is a compliment. I just used it one month and leaked 3 times. No one helped me. I tried Samsung, Best Buy, but I can’t seem to get anyone to help me.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Yuling L,
It's clear you're dealing with a frustrating situation with your dishwasher leaking multiple times. We are here to help with your experience.
I have shared a Samsung link below to help with the leak experience. The link has two radio buttons, please select the closest scenario you have (The dishwasher is visibly leaking/Dishwasher displays a leakage error code). Each radio button has hyperlinks for additional help.
Samsung dishwasher is leaking:
https://www.samsung.com/us/support/troubleshooting/TSG01001021
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number 1147320808 to help our team pull up your information.
Leo
- Pros mentioned:Noise level
I picked a good one out of the bunch.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this dishwasher. Moveable second shelve. Very quite (most important). Sharp looking. Love the black stainless steel.
I would recommend this to a friend RETURN!!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Tried to make it work, but this dishwasher is not good at any function. No true dry function, left a lot of wet dishes (using hi temp wash and sanitize wash too). Lots of spots (yes i am using rinse aid and yes i am using detergent tabs with rinse air as well). Finally the wash function is poor. Bottles not throughly clean (used sanitize function) and pots and pans still had grease. See photo attached, this is after a 2 hour wash, there is dishwasher detergent still on side of machine. Not worth the hassle, buy somehting else.
No, I would not recommend this to a friendBrand response from Samsung
Posted .We appreciate you letting us know about your overall experience with the drying and cleaning performance of your Samsung dishwasher, Teedee. We'll be glad to help you.
Here is a link to the troubleshooting steps to try when dishes are not clean after a dishwasher cycle.
https://www.samsung.com/us/support/troubleshooting/TSG01000962/
You may refer to the link below to troubleshoot when dishes are not dry after a dishwasher cycle.
https://www.samsung.com/us/support/troubleshooting/TSG01001910/
I've also included a link to a guide for improving your dishwasher's cleaning and drying performance for reference.
https://www.youtube.com/watch?v=bajCw_H-njg
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with this reference number (1145068233) to help our team pull up your information when you message us.
Thank you!
-Angelica
Rubber Gasket and Valves Dissolved
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After 5 months of superb performance, the machine stopped washing the dishes in July. After two tech visits over two months, the apparent problem was found. The Upper arm rubber gasket and valves DISSOLVED and became wrinkled. Must have a bad batch of rubber in the factory. I hope next week's replacement is a different batch... but what other rubber is faulty... hmmm?
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello Sasha! We appreciate you taking the time to bring this matter to our attention. I understand that you are in the process of a replacement. We are happy to know that the concerns are being rectified. However, if you ever need further assistance, please feel free to reach out to us via any of the following:
Facebook Messenger: http://m.me/samsungsupport or
Twitter: https://twitter.com/messages/compose?recipient_id=18768513 using ticket number: 1143733711
Thank you for choosing Samsung.^Nic
- Pros mentioned:Ease of use
New dishwasher
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely love this dishwasher easy to use very quite and has a lot of ways to configure the racks for maximum use
I would recommend this to a friend - Pros mentioned:Ease of use
Great look
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Looks really nice and easy to use. The pnly thinf is taht i wish the bottons were easier to access
I would recommend this to a friend - Pros mentioned:Capacity, Cleaning performance, Ease of use
Overall Solid
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My new and shiny dishwasher is awesome! It replaced our very old and run down one. It is very easy to open. Has a lot of room inside for lots of dishes much better than the one we had. It is very quiet and our dishes are cleaned so well. I really like the utensil basket. It holds many different things other than utensils that need to be cleaned and don't get tossed all around inside. We don't have spots on our dishes nor do we need to run it more than once so that everything gets cleaned. Not as fingerprint resistant as it claims though :(
I would recommend this to a friend Disappointed
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This machine is so disappointed! Don’t buy it! Only 4 months broked! After “fixed” right after warranty over the same problem came back! Pieces falling apart! Never buying anything from Samsung!
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi there,
I see you are needing assistance with your Samsung Dishwasher breaking and realize your experience has been less than ideal. I would love the opportunity to change that. Please contact us at your earliest convenience via Facebook Messenger (http://m.me/samsungsupport) or Twitter (https://twitter.com/messages/compose?recipient_id=18768513)
Please reference ticket number 1143056950. We thank you for being a part of the Samsung family. ^Brad
Samsung Defect
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice operating machine when it works. Went out 15 months after purchase. Circuit board and Control panel....Didnt bother with the 5 yr warranty fight since the panel would have been excluded. I wont buy any other Samsung appliances.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello David,
Thank you for bringing this to our attention.
I’m sorry to hear you’re not happy with our product the
Samsung - Linear Wash 24" Top Control Built-In Dishwasher with AutoRelease Dry, 39 dBA - Black stainless steel
We apologize for any inconvenience this may have caused you.
The experience is not what we expect from our customers.
We would like to hear more about your concern.
For the immediate resolution of your concern or for service set up Appointment you may reach us via the following details.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
4. Phone Customer Care: 1-800-726-7864 (1-800-SAMSUNG)
Reference number:1144390414
Thank you for choosing Samsung.
^Ross
After one 1 month door leaking
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We have been using for 2 months dishwasher leaking from door Samsung service couldn’t fix for 2 times waiting third service paid $1000 For this trash look the photo service installed that plastic
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello Melyuva! We are sorry to hear that your dishwasher is leaking and we would like to help rectify your concern as we value you as a customer. (http://www.samsung.com/us/support/troubleshooting/TSG01001021/).
If you find that this information is not helpful regarding your concerns, please feel free to reach out to us via any of the following:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
Please use the following ticket number for your reference: 1143832070
Thank you for choosing Samsung. ^Nic
Consumer Beware
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.DO NOT BUY!! Do not get a purchase protection plan. This dishwasher is junk. Repeated displays the same error. Have been told by Best Buy (the installer) this product was installed wrong. They have been out 4 times and the dishwasher is still not working
No, I would not recommend this to a friendBrand response from Samsung
Posted .We appreciate your review of your overall experience with your Samsung dishwasher, jshannon. We're here to help.
Here are the links to the troubleshooting steps to try when your Samsung dishwasher displays an error code.
https://www.samsung.com/us/support/troubleshooting/TSG01002074/
https://www.youtube.com/watch?v=xCY2C3KzdRc
You may also check pages 51-52 of the user manual for the error codes and their troubleshooting steps for reference.
https://downloadcenter.samsung.com/content/UM/202105/20210503134711859/MANUAL_USERS_DD68-00209A-04_EN_MES_20210406.pdf
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with this reference number (1145042278) to help our team pull up your information when you message us.
Thank you!
-Angelica