Customer Ratings & Reviews

Defective piece. Stopped working 50 days in. Called Best Buy. They sent 3rd party installer for "diagnostic" and they claimed the original installer, another 3rd did a poor job so now its defective. Called Best Buy back, opened a case, got a run around and had to ultimately reach out to Samsung. Always but the best buy warranty, folks.

Lasted two years. Just a couple of months over. Motor dead

Great young man installed. Best Buy is really messing up by not answering their own phones in Springfield. I spent way too much time tracking down the rescheduled delivery. Sets the worker up for stress.

I absolutely love my dishwasher. It works perfectly and I love the features that are available for it also.

Love the new dishwasher! I almost didn’t buy due to the negative reviews about leaking in the back. Make sure you change out the brass fitting to the plastic fitting and don’t forget the bushing!

Beautiful appliance! and works even better, I am pleasantly surprised how well it cleans, as the last 2 dishwashers have been disappointing in performance!

So far so good. I'm very happy with my purchase. Very quiet and does a good job cleaning clothes and washing rugs

This is a great machine but I don’t like the spacing in the racks. I didn’t think to check that before it was installed

Hidden controls and door release are excellent features. Not really finger print resistant.

As a mom of 4 this is the best dishwasher I've had so far!!!

It's an amazing dishwasher. We love the express 60min feature for light loads so we can use the same plates the same day and not dirty up more.

Dishwasher was working great, until it didn't. Geek Squad came to look at it and said they were amazed it hadn't leaked sooner. When it did, it leaked through our floor underneath it, and and into our basement, luckily no damage there was done. Geek Squad stated the tub that holds the water while it is working was broken, and allowing water to escape, and the base of the unit was also cracked. Samsung told Best Buy to go ahead and replace it. When we went in to the store to set that up (as we were told to do by Best Buy) they told us this model was no longer being made and wasn't available. So they were sending us a new dishwasher one model down. The problem with that was that its white, and ours is slate blue. Best Buy and Samsung's answer; too bad, buy the new panel yourself ($150) AND pay the $160 installation fee. As "Total Tech Members" I would say we are not impressed at all, and wont be using Best Buy or Samsung again after this treatment. Now I have to choose one star for everything because its the only way these companies actually care

Had to replace for a new one 3 days after getting it has piece broke on first wash but other than that had worked good

Best Buy team was very professional in the way they very carefully brought the appliance into the house. They clearly explained everything about the appliance. They cleared away all the packing material. We were very pleased with them.

love it use it daily. it goes so well with the rest of my kitchen

Cleans well but doesn’t dry. It pops open to supposedly assist with the drying but it doesn’t work. Dishes come out wet pretty much every other time I wash. Not fun esp, for the price and older Samsung dried after every wash.

Fantastic teamwork from both stores. We really appreciate

Extremely quiet. I forget it’s running sometimes. Drying is the only lacking part but it’s not a deal breaker considering how little noise it produces.

Great product, I've owned many dishwasher's , and after experiencing them all for many years , I love all the settings and updates that Samsung delivers.

Really quiet, but found out it doesn’t have a heating element, but it does what it needs to do.