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Customer reviews

Rating 4.3 out of 5 stars with 3541 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

83%would recommend to a friend

Customers are saying

Customers consistently note the product's exceptionally low noise level and excellent cleaning performance. They also appreciate its convenient third rack, user-friendly design, and large capacity. However, some customers express concerns regarding its reliability and the excessive cycle time. A few also find the product to be overpriced.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 109 Showing 2,161-2,180 of 3,541 reviews
  • Pros mentioned:
    Noise level

    Rated 1 out of 5 stars

    What a load of rubbish

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If I could put minus points on this machine I would. First of all the interior is really cheap nasty plastic. Secondly it doesn't wash properly. Especially plastic. Even if you put it on the hottest setting. It also leaked several times and damaged the floor. It is possible that I have a faulty machine or it was installed badly because it comes so highly rated. Quite possibly I just got a dud. It's a shame because it is super quiet and looks nice too. But cheap and nasty.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Making sure you have a reliable dishwasher is important in keeping the dishes in your household clean, ElissaC. Let's get the information you need to address your concern with the unit.

      The links below will give you advice on what to check when you have a visible leak and how to fix it easily and quickly. Get more information about getting clean dishes after every cycle by checking the hyperlinks and selecting the scenario that best fits your situation.

      Dishes are not clean after dishwasher cycle:
      https://www.samsung.com/us/support/troubleshooting/TSG01000962/

      Samsung dishwasher is leaking:
      https://www.samsung.com/us/support/troubleshooting/TSG01001021/#dishwasher-is-visibly-leaking

      Should you need more assistance with the dishwasher, please feel free to get back to us via the following options:

      1. Facebook Messenger: http://m.me/Samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us

      Please provide us with this reference number (1146907058) to help our team pull up your information when you message us.

      Have a great day.

      -Ernest- Samsung

  • Pros mentioned:
    Cleaning performance

    Rated 4 out of 5 stars

    Washer

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Big capacity and good clean washing. Would recomend buying this product.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Samsung Smart Dishwasher

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this is a very good machine. I recommend it highly

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Super quiet dishwasher

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased about a month ago and so far has been great! Amazingly quiet. Top third rack is so great...had no idea what we were missing by not having that before now

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Samsung dishwasher

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Used it a couple of times since it got installed and not excited about it yet. The dishes are soaking wet when it’s finished. I haven’t added rinse aid yet so I’m hoping that will make the difference. Also, the interior seems smaller and seems to hold less dishes, etc. than my last one. I don’t know if I’m imagining this or if I just didn’t do my homework. I can live with that but if my dishes don’t dry, that is something I will be unhappy about! Fingers crossed!

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello Jules, I know how frustrating it can be when results and expectations do not meet. We are here to help. Most Samsung dishwasher use condensing dry technology. I am including a link to a guide to assist you with getting the best drying performance (https://bit.ly/3m2Q0FY). If you need further assistance, please feel free to reach out to us on Facebook Messenger: http://m.me/samsungsupport; or Twitter: https://twitter.com/messages/compose?recipient_id=18768513. When you contact us please be sure to include ticket number (1143134598) to help us pull up your information. Thank you for being a Samsung customer. ^Lena Samsung

  • Rated 3 out of 5 stars

    A few cons for me

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far i really like this machine. Just a couple of things im not a fan of. First and foremost if u happen to be short like me, plan on keeping a step stool nearby. Its super deep and i cant come close to reaching the bottom. Problem #2 i cant add extra clothing i forgot by just opening the top

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Ok

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought my dishwasher about a month ago been working great until a week ago when it decided to have issues with the soap tray.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Noise level

    Rated 5 out of 5 stars

    Samsung Washer - Excellent Selection for our home!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for our laundry room. It's beautiful, quiet, and washes the clothes quick and easy to use. Love love love this washer!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great washer

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washer have had it for 2 years so far it has been great.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Love my new washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washing machine is wonderful,easy to use ,drum is huge ,can wash comforters,heavy blankets with ease.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 4 out of 5 stars

    Space full and efficient

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works great, has great capacity and is extremely quiet.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Leak

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After installation there was a leak. Notified Samsung and they had someone come Out and leveled the dishwasher. Still has a leak!

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Great looking machine

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    However, it quit working after one wash. Best Buy backed it up with a Bosch replacement which is working fine. Samsung features were tremendous but transfer pump was defective .

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect perfect perfect dishwasher

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect Perfect Perfect, this dishwasher works and works great. I I’m very very happy I picked this one. You can start, stop, choose wash cycle all from your phone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Totally satisfied

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It just got installed last night, haven’t washed dishes in it yet but installer ran it to be sure it was running good, I didn’t know it was running, so very quiet and fabulous, I will be doing dishes tonight so we’ll see

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello Agnes! Congratulations on your new dishwasher and we hope you continue to enjoy your clean dishes. Thank you for choosing Samsung. ^Nic Samsung

  • Rated 4 out of 5 stars

    Dishwasher

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great dishwasher that looks good, only issue I have is that the door doesn’t open as far as it should to vent.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Noise level

    Rated 4 out of 5 stars

    Nice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it, works well efficient and quiet glad we got the whole set

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there Imapotato, I want to congratulate you on your new Samsung Washer and appreciate you for sharing your experience. We are happy to see that you are enjoying your machine. We welcome you to our family and thank you for choosing Samsung in your family's home. ^Brad Samsung

  • Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great lots of settings for different types of washing

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Noise level

    Rated 5 out of 5 stars

    Samsung washer review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very easy to use, like all the efficiency setting as level of water, also much quieter than my last machine. Really like the black color, too

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good so far!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No real issues to speak of (2 or 3 weeks in from purchase) - washes well and incredibly quiet. Overall, I’m pleased. Hoping it stays that way!

    I would recommend this to a friend