4th of July SaleEnds Sunday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.3 out of 5 stars with 3541 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

83%would recommend to a friend

Customers are saying

Customers consistently note the product's exceptionally low noise level and excellent cleaning performance. They also appreciate its convenient third rack, user-friendly design, and large capacity. However, some customers express concerns regarding its reliability and the excessive cycle time. A few also find the product to be overpriced.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 110 Showing 2,181-2,200 of 3,541 reviews
  • Rated 5 out of 5 stars

    New dishwasher troubleshooting

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The repairmen were awesome handled everything very professionally and gentlemen like 5 stars on the repair dept in roseville absolutely satisfied

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    great dishwasher

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it's been about 2m since we bought this dishwasher. works great. only depth dimension of unit is a bit larger with installations.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello Socky! Congratulations on your new dishwasher and we hope you continue to enjoy your clean dishes. Thank you for choosing Samsung. ^Nic Samsung

  • Rated 5 out of 5 stars

    customer

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Guys who delivered the dishwasher had the best customer service attitude. Excellent problem solvers when faced with fitting issues, which they figured out.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    full cycle takes over two hours

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good dishwasher, but with contols on top of door instead of on the front, it inhibits how far into the cabinet it can be installed and still read the dials.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Washer

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No issues works as expected , looks great operates easily . Not as bulky as other machines so very easy to install

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 3 out of 5 stars

    Nice looking dishwasher

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the color of this dishwasher and the fact that it is fingerprint resistant and was told it will be more of a silent washer.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi suzyq,

      Thank you for reaching out to us and we are glad to know that you are using Samsung dishwashers. We understand that you wish to have a silent type dishwasher and we try to make our dishwashers as quiet as possible but they cannot operate in complete silence.

      If the dishwasher makes an unusual sound please refer to the link below for reference.
      https://www.samsung.com/us/support/troubleshooting/TSG01002056/

      You may check this link for future reference to reduce unnecessary repairs over the dishwasher's lifetime.
      https://www.samsung.com/us/support/answer/ANS00076793/

      If repair is needed, please take note of your warranty coverage:
      https://www.samsung.com/us/support/service/warranty/DW80R9950UG/AA

      If assistance is needed, please reach us with the following options to further assist you:
      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

      Reference Ticket number: 1144213217

      Thank you for choosing Samsung. Have a great day.

      -Trisha- Samsung

  • Rated 5 out of 5 stars

    Super quiet

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best value for the money. Typical samsung quality.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    New dishwasher Samsung says drain into bucket

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The dishwasher hasn't been installed for a month yet. On the 4th run, it didn't drain. Even though we bought a 5 year warranty, Samsung has to repair the unit for the first year. Yikes!! A repair person was out and saw an error code for the drain on the dishwasher. His idea of fixing it was to disconnect the tube and drain the water into a bucket. The unit ran one time without an error code. As far as he was concerned, unit fixed. He didn't fix the problem at all. It was clear that he just wanted to make the problem ours not Samsung's. I should mention this is a replacement dishwasher and our plumbing is not a problem. Being forced to go through Samsung is the worst. To even get someone to look at it, they insulted my intelligence with various questions all directed at a plugged drain in our house. Asked me to run the water for 30 seconds to see if the water was draining and not leaking under the sink. We've been doing dishes by hand so we would know if the sink was leaking. Tried to blame the problem on a "new disposal." Even though we didn't replace our disposal. So now, dishwasher drains into a bucket - Samsung's solution. If we connect it to our plumbing, we get an intermitted error code saying the drain isn't working. We then have to setup the bucket again. Samsung's solution violates so many building codes. Repair guy just looked at us. Very young and inexperience. He didn't understand building codes. Even all his tools were brand new. As a retired General Contractor, it's appalling. BE AWARE!!

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    quiet and works great

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works great and is easy to install. The reason I gave it 4 instead of 5 stars is that the buttons are hard to read and hard to push to get it to start.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Mr

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I shouldn't have had to replace the Samsung I had it was only four years old and sparingly uses.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great Price Great Dishwasher

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy deliver and Installed on 15 April 2022 it’s been 1 year 3 months and is working just fine cleans perfect. Written on 15 July 2023. Terry W

    I would recommend this to a friend
  • Cons mentioned:
    Reliability

    Rated 2 out of 5 stars

    Broke twice in the same month

    |
    |
    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It worked well for two years after it broke three times. The last two times it broke it was within the month of each repair under warranty. We cook daily so it was a huge inconvenience. We getting a replacement with another brand.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi EdgarA,

      We would love to assist you with your appliance. Kindly provide us with more details about the dishwasher.

      Please feel free to get back to us via the following options:

      1. Samsung: Community smsng.us/Samsung-Community
      2. Facebook: smsng.us/Facebook-Messenger
      3. Twitter: smsng.us/Twitter-Messages

      When you message us, please provide us with this reference number (1146305528) to help our team pull up your information.

      Have a great day,

      -Ernest- Samsung

  • Rated 5 out of 5 stars

    Love the Air-Dry Feature

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a very quiet-running dishwasher. One of my favorite features, which I have not seen in any other model, is that the door automatically springs open a few inches at the end of the cycle, allowing the dishes to thoroughly air dry.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    So far so good

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This dishwasher is very versatile and very quiet. It’s holding up so far with daily use. I also purchased Geek Squad protection so I’m covered no matter what.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Delivery Men

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm giving this a 5 star because of the two delivery men. They were respectful and kind.

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 3 out of 5 stars

    Overpriced

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great dishwasher but way overpriced. I think it’s overpriced but really just paying for the brand name.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    diswasher

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product was an excellent choice for a replacement.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good but issues

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love the quality and look of the washer but had an issue without error code where it would t start. Ended up correcting its self before the warrantee tech came out

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good overall.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love all the features and it is a good overall dishwasher. The only thing is you do have to pre-wash the dishes quite a bit more than I would normally like.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Good Quality Washer!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very large capacity washer. Clothes look clear when compared to our 10 year washer. Price was very reasonable. Would highly recomment.

    I would recommend this to a friend