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Customer reviews

Rating 4.3 out of 5 stars with 3541 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

83%would recommend to a friend

Customers are saying

Customers consistently note the product's exceptionally low noise level and excellent cleaning performance. They also appreciate its convenient third rack, user-friendly design, and large capacity. However, some customers express concerns regarding its reliability and the excessive cycle time. A few also find the product to be overpriced.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 118 Showing 2,341-2,360 of 3,541 reviews
  • Rated 5 out of 5 stars

    Good Product

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! Quiet and pretty. Best buy also got it to us quickly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good value

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice product, very easy to operate.its 50% less noise then my old washer.has vibration And led high lights.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Stopped working in 2 weeks

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased this dishwasher about 1 months ago, then for some reason, the whole control panel stopped responding 2 weeks after the installation. We contacted the Best Buy customer service at first but they told us we would need to talked to Samsung. So we did. The technician came in 1 week and told us that the power was on, so there might be something wrong with the mother board. So he ordered the mother board and came in 1 week after. After 20 minutes of trying to fix it, there was still no luck! The technician was frustrating because he had been working for this job for 30 years, and he couldn't figure out what was going on with the dishwasher. He basically told us to never purchase a Samsung appliance because they made it way too complicated to fix. The technician is going to order another part for us and come in again to see if that would work next week. We are crossing our fingers. We have had this dishwasher for 1 month, and half of the time is our of commission (2 week of using, 2 weeks of trying to get it fixed and still waiting)! And based on the fact that this Samsung dishwasher with great reviews broke down in 2 weeks is just unacceptable!

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Good Afternoon YCMILLER! Thanks so much for bringing this matter to our attention. We are happy to hear that you are on your way to getting the issue resolved.
      Thanks for being the best part of Samsung. ^Nic Samsung

  • Rated 5 out of 5 stars

    Dishwasher

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All went very smooth. Was ready for pick up when I arrived

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dishwasher

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    AMAZING DISHWASHER...Highly recommend this. blah blah blah

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy customer

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchase the washer and I am so happy with my purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washing machine

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best washing machine ever! It only takes about one hour and washes clothes perfectly!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good dishwasher

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Renewing my kitchen and needed a whole set of appliances. A little bit pricy but I needed to get this one for the color matching

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Doesn’t dry

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cleans well but doesn’t dry. It pops open to supposedly assist with the drying but it doesn’t work. Dishes come out wet pretty much every other time I wash. Not fun esp, for the price and older Samsung dried after every wash.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Let's go forward and check for a resolution on your Samsung dishwasher, Joanna.

      Here is a link to help you if the dishwasher is not drying. Please click the hyperlink on how to load the dishwasher properly.

      Samsung dishwasher does not dry dishes:
      https://www.samsung.com/us/support/troubleshooting/TSG01001910/

      Should you need support in the future, please feel free to get back to us via the following options:

      1. Facebook Messenger: http://m.me/Samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us

      Please provide us with this reference number, 1145857244, to help our team pull up your information when you message us.

      Have a great day.

      -John Samsung

  • Pros mentioned:
    Cleaning performance

    Rated 4 out of 5 stars

    Effective but noisy

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After one week, the machine does a good job cleaning. It has a good assortment of cycles and temperature. makes relatively loud noises including gurgling noises in operation, which is louder than our dishwasher.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It’s so pretty I can’t stop looking It

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first Samsung dishwasher seems to be doing great just using on express wash but I also prefer the normal wash to buff and happy with using express wash for everything

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Game changer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice and sleek looking. So quiet and washing great. Highly recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Ease of use

    Rated 5 out of 5 stars

    The best machine.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like this design. Function is enough. It's very good working and manual easy.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Best purchase

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best purchase, leave our clothes so soft and clean, and definitely a good size

    I would recommend this to a friend
  • Cons mentioned:
    Reliability

    Rated 1 out of 5 stars

    Incompetent and Insulting Service After the Sale

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is most incompetent customer service we have ever experienced from any company, anywhere, at any time. These bozos have invented new ways to screw up a relatively simple transaction by rolling my new dishwasher across our kitchen floor and running into our kitchen island. The management and leadership of this company is asleep at the switch, and could care less about how customers are treated. This attitude will eventually destroy what is left of the company. Too bad, but richly deserved. It actually is a challenge to maintain this level of value-less service.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Dear Valued BestBuy Client,

      To better assist you with this, don't hesitate to get in touch with our BestBuy Customer Service department at (888) 237-8289. They are available 24 hours a day. They can answer your question or transfer you to your local store to answer your specific inquiry.

      Have a great day.

      Melardo Samsung

  • Cons mentioned:
    Reliability

    Rated 1 out of 5 stars

    Defective 2 months in

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Defective piece. Stopped working 50 days in. Called Best Buy. They sent 3rd party installer for "diagnostic" and they claimed the original installer, another 3rd did a poor job so now its defective. Called Best Buy back, opened a case, got a run around and had to ultimately reach out to Samsung. Always but the best buy warranty, folks.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Dear valued BestBuy client,

      To better assist you with this, don't hesitate to get in touch with our BestBuy Customer Service department at (888) 237-8289. They are available 24 hours a day. They can answer your question or transfer you to your local store to check the available updates regarding your claim.

      Should you need more assistance with the dishwasher, please feel free to get back to us via the following options:

      1. Facebook Messenger: http://m.me/Samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us

      Please provide us with this reference number (1147442960) to help our team pull up your information when you message us.

      Have a great day.

      -Ernest- Samsung

  • Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this dishwasher, Just wish the buttons were on the front instead of on top.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My new washer

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best washer ever. After a few washes, it automatically has a self cleaning program!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super Quiet!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Samsung - Linear Wash 24" is so quiet, I can't even tell that it's running. With the third rack on top for silverware you can fit so much other dishes in the dishwasher.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung Washer

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quiet, energy efficient, and has a HUGE tub! Perfect for our family!

    I would recommend this to a friend