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Customer reviews

Rating 4.3 out of 5 stars with 3541 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

83%would recommend to a friend

Customers are saying

Customers consistently note the product's exceptionally low noise level and excellent cleaning performance. They also appreciate its convenient third rack, user-friendly design, and large capacity. However, some customers express concerns regarding its reliability and the excessive cycle time. A few also find the product to be overpriced.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 119 Showing 2,361-2,380 of 3,541 reviews
  • Rated 5 out of 5 stars

    My Samsung Dishwasher

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First time I have used a Samsung appliance and so far I have no complaints. Am still getting use to it and how to use it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nicewould recominnd it ant one of the nicest thaang i wiuld buy

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Dishwasher

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product other than the dishes don’t dry completely

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Godd Machine. Works Well

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a good machine and works well. I really like all the different racks and adjustable features.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      So happy to hear that you love your dishwasher and all the features that make life easier. Thank you for selecting Samsung, and welcome to the Samsung family! ^Cat Samsung

  • Rated 5 out of 5 stars

    Bestbuy experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The dishwasher is of superior quality ! The service provided by Bestbuy from installation to removal of the old appliance was exceptional and very professional.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Noise level

    Rated 5 out of 5 stars

    Great Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quite! Cleans well, love the multiple functions that are easy to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Recommended

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well. I was skeptical that it would keep everything dry without a heating element, but it does well, even on the top rack. I recommend the rinse aid to help.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Never choose a specific color

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dishwasher was working great, until it didn't. Geek Squad came to look at it and said they were amazed it hadn't leaked sooner. When it did, it leaked through our floor underneath it, and and into our basement, luckily no damage there was done. Geek Squad stated the tub that holds the water while it is working was broken, and allowing water to escape, and the base of the unit was also cracked. Samsung told Best Buy to go ahead and replace it. When we went in to the store to set that up (as we were told to do by Best Buy) they told us this model was no longer being made and wasn't available. So they were sending us a new dishwasher one model down. The problem with that was that its white, and ours is slate blue. Best Buy and Samsung's answer; too bad, buy the new panel yourself ($150) AND pay the $160 installation fee. As "Total Tech Members" I would say we are not impressed at all, and wont be using Best Buy or Samsung again after this treatment. Now I have to choose one star for everything because its the only way these companies actually care

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Dear Valued BestBuy Client,

      We understand that the resolution provided for your dishwasher's problems is unsatisfactory. To better assist you, don't hesitate to contact our BestBuy Customer Service department at (888) 237-8289. They are available 24 hours a day. They can answer your questions or transfer you to your local store to assist you with your concerns and see other available options.

      Have a great day.

      -John Samsung

  • Rated 5 out of 5 stars

    Happy Wife

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The dishwasher was an excellent choice. Installation by Best Buy was a better choice

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great and clean design!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Samsung always seem to be ahead of everyone else in terms of design efficiency and price ! I love these appliances!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New Diswasher

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everthing i read about this diswasher was A+++ I recommand

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great dishwasher

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this for my mother for Mother’s Day and she loves it! She loves how the dishwasher sings to her. It is very easy to install and use. Dishes come out fantastic.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not worth it

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don’t love it - messes up more often than not (clothes are soaked at times as water doesn’t drain properly - has weird U6 message - takes hours to get done correctly) very disappointed

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      We want you to have a working washer for you to have clean clothes, Jovi. Let's go ahead and check this error code.

      Error codes play a vital role in making sure your washer stays in good condition, and give you a starting point if there are ever any issues. Please check this link for details.

      Samsung washing machine information and error codes
      https://www.samsung.com/us/support/troubleshooting/TSG01002001/#washing-machine-displays-an-error-code

      Whether the washer tub is not spinning, kind of spinning, won't stop spinning, has an unbalanced load error, or just runs way too long, the troubleshooting is the same. Usually, improper installation or balancing of the washer is to blame. Please check this link for details.

      Samsung washing machine won't spin or won't stop spinning
      https://www.samsung.com/us/support/troubleshooting/TSG01000997/

      To get the best results when you’re doing laundry, it’s important to consider the weight of each load that you’re washing. Small, heavy items can overload your washing machine and dryer just as much as large, lightweight items. Please check this link for details.

      The best laundry load size for your Samsung washing machine and dryer
      https://www.samsung.com/us/support/answer/ANS00080262/

      When it comes to doing laundry, most of us toss in our jeans and T-shirts, start the Normal cycle, and call it a day. But your Samsung washing machine can do so much more. Please check this link for details.

      Cycles, settings, and features on your Samsung washing machine
      https://www.samsung.com/us/support/answer/ANS00061937/

      Calibration mode should be used right after installing your washer, when you adjust your washer, and when you feel that the weight detection (and amount of water per cycle) is inaccurate. Please check this link for details.

      Install a Samsung washing machine in your home / Calibrate your washing machine https://www.samsung.com/us/support/answer/ANS00051342/

      Should you ever need more assistance, please feel free to get back to us via the following options:

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

      When you message us, please provide us with this reference number (1145422195) to help our team pull up your information.

      Thank you for being a valued customer of Samsung. Have a great day.

      ^Camille Samsung

  • Rated 5 out of 5 stars

    Quiet and spacious dishwasher!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cleans our dishes well and is extremely quiet. Being able to create more space with removable sections is helpful with different dish loads. A bit expensive but worth it for us.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      I completely agree, SJPARK! I absolutely love the versatility of this dishwasher. Thanks for being the best part of Samsung. ^Jecca Samsung

  • Rated 5 out of 5 stars

    samsung

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the Samsung washer on its reviews .made a great choice

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 1 out of 5 stars

    The price is not a reflection of the quality.

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This dishwasher is a hunk of junk. One star because I have to and because it is as quiet as it says it is. It immediately started to fall apart. The top rack is supposed to be adjustable height, but one side of it will not stay up no matter what. The washer blade falls off several times a week. The tines that separate dishes on the bottom rack are loose and fall over. The racks and materials are cheap and break and bend quickly. I wish I had picked something else.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello JulieJones,

      We appreciate you informing us that your Samsung dishwasher started to fall apart. One side of the top rack will not stay up, the washer blade falls off several times a week, and the racks break and bend quickly. We apologize for the inconvenience and will gladly look into this for you.

      Here is a link to our Warranty Page to learn more about the product's warranty coverage for reference.
      https://www.samsung.com/us/support/service/warranty/DW80R9950UT/AA

      For reference, you may check the link below for information about the best way to load your Samsung dishwasher.
      https://www.samsung.com/us/support/answer/ANS00062443/

      Do not hesitate to contact our Support Channels below to speak with a live representative for other concerns.

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us

      When you message us, please provide them with this number (1144873265) to help our team pull up your information.

      Thank you!

      -Angelica Samsung

  • Pros mentioned:
    Cleaning performance, Noise level

    Rated 5 out of 5 stars

    Samsung washer

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quiet and clothes are clean. Great washer. Love the functions.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Quiet

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I do not care for the rack system. It stinks in there sometimes. Never had an oder from my old washer

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    waltke

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    why did it take two months to deliver my washer?waltke

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Save the headache and just do your own dishes.

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wish I could give this piece of junk zero stars. It worked great for about a year. Then it started would randomly stop halfway through a cycle, blink an error code and refuse to start again. Then it would randomly just start working. Then it started leaking, now if I can get it to run at all, I have to have a towel underneath to protect my floor and cabinets. Then, the door stopped popping open like it was supposed to so if it does run, the dishes are soaking wet because they don't go through the air dry cycle. What's even better is that I purchased Geek Squad protection. The tech has been out 2 times (going on 3 now) and each time said, yeah I see there's an issue but don't know how to fix it and leaves, telling me to "monitor it". The Geek Squad warranty has a lemon policy, but they will only replace if parts have actually been replaced. When the tech that gets sent (same tech every time) is inept and leaves without doing anything, that leaves me in a lurch. So, I spent $800 on a leaky dishwasher that only works when it wants and Best Buy won't do anything about it...great.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      HI there coasterjunkie, I understand you are having issues with your Samsung Dishwasher leaking. I understand this is not ideal and very upsetting but I would like to offer some helpful information to ensure you are getting the best performance. See link below: https://www.samsung.com/us/support/troubleshooting/TSG01001021/
      If the issue persist, please contact us via Facebook Messenger (http://m.me/samsungsupport) or Twitter (https://twitter.com/messages/compose?recipient_id=18768513).
      Please reference ticket number 1143377384. We thank you for choosing Samsung for your kitchen needs. ^Brad Samsung