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Customer reviews

Rating 4.3 out of 5 stars with 3541 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

83%would recommend to a friend

Customers are saying

Customers consistently note the product's exceptionally low noise level and excellent cleaning performance. They also appreciate its convenient third rack, user-friendly design, and large capacity. However, some customers express concerns regarding its reliability and the excessive cycle time. A few also find the product to be overpriced.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 120 Showing 2,381-2,400 of 3,541 reviews
  • Rated 1 out of 5 stars

    Extremely disappointing performance for the price

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had high expectations for this dishwasher given its price point, but unfortunately, it’s been a major letdown. Even after pre-rinsing, dishes regularly come out with food residue, grease, and visible stains, especially on plates and utensils. It struggles with even light loads and basic messes like pasta sauce or bits of rice. For a premium model, I expected efficiency and reliability, but this feels more like a downgrade from the older, cheaper unit I used to have. I’ve tried different cycles, loading strategies, and detergents, and nothing makes a difference. This dishwasher simply doesn’t do its core job: clean dishes. Very disappointed and would not recommend.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi DanielL,

      We can feel the disappointment with this dishwasher. We are here to assist you.

      We recommend checking the resources below for steps to take when the dishes are not clean after the dishwasher cycle. Please click on the embedded words for more details.

      Dishwasher cycle ends before dishes are clean:
      https://www.samsung.com/us/support/troubleshoot/TSG10000118/

      Should you still need support, please don’t hesitate to reach out to us through the channels below.

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

      When you message us, provide us with this reference number (1149224992), and it will help our team pull up your information.

      ^Rodel Samsung

  • Pros mentioned:
    Cleaning performance

    Rated 4 out of 5 stars

    Smart Buy

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like this Samsung washer, but the two things that I think that they can improve on is the stain prevention from washing jeans and the vibration could be a little less. It does a great wash and I like all the options.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dishwasher

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this Dishwasher!! The Installer was very professional and did a wonderful job!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung washer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far is awsome and holds alot of clothes and the features are fantastic.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this! Had no issues during my move everything still works durable

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Good product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this machine. Holds lots of clothes and is very quiet.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 3 out of 5 stars

    Samsung dishwasher

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super quiet but auto open failed in first 2 months

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there,
      I see you are experiencing issues with your Samsung Dishwasher door not opening. I would love the opportunity to chat and see how we can help. Please feel free to contact us via Facebook Messenger (http://m.me/samsungsupport) or Twitter (https://twitter.com/messages/compose?recipient_id=18768513)
      Please reference ticket number 1142586023. We thank you for being a part of the Samsung family. ^Brad Samsung

  • Rated 5 out of 5 stars

    Dishwasher Review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great was a little scary when it opened on its own

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smart fridge

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent fridge in regards to space and features, the display is beautiful and helpful. I already added a shopping list and accessed it on my cell phone at the store

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 4 out of 5 stars

    Quiet

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love how quiet this is. Don't even know if it's on. However, the door hinge got messed up within a week, and the doesn't pop open all the way like it use to. A replacement is on the way.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly recommended

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my washer! No issues and plays music when it is done washing.

    I would recommend this to a friend
  • Cons mentioned:
    Reliability

    Rated 2 out of 5 stars

    Lasts only two years

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lasted two years. Just a couple of months over. Motor dead

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello there,

      We would love to discuss your dryer more to determine how we can best assist you.

      Please see page 56 of the manual for the limited warranty coverage for the unit's motor.

      Hi One (1) year parts and labor
      Five (5) years Linear Motion Parts*, Printed Circuit Board, Racking and Stainless Door Liner & Tub for leakage (Parts Only) *Linear Motion Parts: Belt operating AC motor (Motor Geared), Belt V-Timing, Rail, Holder Rail (Front Up, Front Low)

      Manual
      https://downloadcenter.samsung.com/content/UM/202308/20230810135953789/DW9900R_DD68-00209A-06_EN_MES.pdf

      Please feel free to get back to us via the following options:

      1. Facebook Messenger: http://m.me/Samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us

      Please provide us with this reference number (GCIC) to help our team pull up your information when you message us.

      Have a great day.

      ^Charles Samsung

  • Rated 3 out of 5 stars

    Some issues

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’sa great dishwasher but we already had issues with the bottom water bar coming off. Geek squad doesn’t seem to have alot of technicians for Samsung dishwasher repairs. They canceled on me twice because they didn’t have someone available to repair it. I’m thinking that I will go with whirlpool or ge next time.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung washer

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Enjoying my new Samsung washer it’s nice. Will recommend this unit to family & friends.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Washing Machine

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Washes my clothes very well. You can see that your clothes are clean

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dependable Appliances

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely loved the customer service that guys provided for me, love my dishwasher. I’m hooked on Samsung appliances

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This appliance is the best buy for your buck and its worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Satisfied

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quiet and looks great. Had only one issue with the screw that raises and lowers the back leg...it stripped.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    As touted

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was looking for a washer that works well with hard water, this a major improvement

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good product

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well but still trying to understand the different settings.

    I would recommend this to a friend