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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 3541 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

83%would recommend to a friend

Customers are saying

Customers consistently note the product's exceptionally low noise level and excellent cleaning performance. They also appreciate its convenient third rack, user-friendly design, and large capacity. However, some customers express concerns regarding its reliability and the excessive cycle time. A few also find the product to be overpriced.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 124 Showing 2,461-2,480 of 3,541 reviews
  • Rated 3 out of 5 stars

    Bottom washer issues.

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a good machine, but I had 2 problems with the bottom washer. The first time the water disposal fell from its position and the next time it simply stopped working.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use, Noise level

    Rated 5 out of 5 stars

    Good choice

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife like it good performance easy to use and quiet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best color black

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is absolutely what I was looking for. I have not used it as of yet due to my new kitchen isn’t ready yet

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Mr Fry

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I received first one damaged returned second one came worked well but top shelf when pulled out to load would fall out I asked Best Buy to replace it with a Bosch and I am very satisfied with the Bosch

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there, MargoF.

      Thank you for choosing Samsung for your dishwasher needs. We're saddened that you no longer have the product and would love to work with you in the future.

      Please visit www.Samsung.com or one of our partners to explore products that better fit your needs.

      Have a great day.

      ^Camille Samsung

  • Rated 5 out of 5 stars

    Washing and drying machines

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best services and delivery. Help set up those services

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dishwasher

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Door opens on its own before it is dry leaving dishes wet

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washing machine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome works like a charm easy to set up. Geek squad does it all very quickly

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Awesome!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wish the bottom rack had more versatility, overall, love it!!

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Noise level

    Rated 5 out of 5 stars

    Samsung washer machine

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great unit !! We love it , very quiet , over all excellent

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mr Mike

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service and price. Good Financing Good selection

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Satisfied

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought the floor model. I was shocked I could set up WiFi on it and my phone tells me when it’s done.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 1 out of 5 stars

    Not Satisfied with BestBuy Sales Department

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Leaked after 4 years. I did not have the protection plan. I ordered exact same model as it is with my old one as this is a quiet model. Sales depart promised me a discount. I did not get that discount. I wrote a long letter to complain. Nobody responded my complaint letter.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      This experience must've been upsetting. Let's help you with the leaks, KorkutOzuyener.

      To help diagnose the causes of the water leaks, kindly follow the troubleshooting guide below. There are recommended embedded links; kindly visit them.

      The Samsung dishwasher is leaking, or has a leakage error:
      https://www.samsung.com/us/support/troubleshooting/TSG01001021/#dishwasher-is-visibly-leaking

      To better assist you regarding the discount, don't hesitate to contact our BestBuy Customer Service Department at (888) 237-8289. Available 24 hours a day. They can answer your question or transfer you to your local store to answer your specific inquiry.

      Have a great day.

      ^Chrystel Samsung

  • Rated 3 out of 5 stars

    Ehhh Average dishwasher

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So I like features, outside design and how quiet it is however it does not have enough parts on the lower rack to hold large load of dishes. It’s also horrible at drying plastics and does not have a long dry time. Definitely could be better.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Thank you for sharing your experience with us, AADLG. ^Lo Samsung

  • Rated 5 out of 5 stars

    Love Samsung products

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great dishwasher! You can connect it to your Wi-Fi.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Night this a couple weeks ago and is the best dishwasher I’ve owned. It’s whisper quiet, easy to use

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great washer!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this washer. It’s been amazing. I’ve had it since December 2021

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this dishwasher

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far this is been an amazing upgrade. The automatic open to vent is a great idea.

    I would recommend this to a friend
  • Cons mentioned:
    Reliability

    Rated 1 out of 5 stars

    THIS SUCKS

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This worked for 3 days!!! It took a week for a "repair" person who did NOT show up on the scheduled day, but called the following day when I was on my way out of state! My son met them and they couldn't get it to work either so he said he would put in for a replacement. TWO weeks have now passed and I don't even see a replacement order in the system!!! AND now it's too late to return it!!! I am NEVER buying from here again unless they can make this right before I leave again.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Best Dishwasher Ever

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This dishwasher is amazing. You don't even know it's on it is so quiet. Good quality racks. Very pleased with this purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Barbara

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fixed me right up and got me a bran new washer in my range

    I would recommend this to a friend