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Customer reviews

Rating 4.3 out of 5 stars with 3541 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

83%would recommend to a friend

Customers are saying

Customers consistently note the product's exceptionally low noise level and excellent cleaning performance. They also appreciate its convenient third rack, user-friendly design, and large capacity. However, some customers express concerns regarding its reliability and the excessive cycle time. A few also find the product to be overpriced.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 125 Showing 2,481-2,500 of 3,541 reviews
  • Rated 5 out of 5 stars

    Great purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's awesome and have no complaints. It was delivered without issue!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great washer.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Initial review: great washer. After 1 month: great washer.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 4 out of 5 stars

    Samsung 4.4 cu ft agitator washer.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivered on time.old machine was removed and new machine was installed with new hose’s.no leaks and washer performs great.no problems. Great price on washer from Best Buy was on sale.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Wet dishes

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Do not like that the system open during the drying cycle. My dishes are always wet. The system always have water residue and an odor. Don't like that there's no dry only cycle.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi Tay2,

      Let us help you improve the performance of the dishwasher.

      Here are steps to help you dry the dishes. We also suggest clicking on the hyperlinks for additional assistance.

      Samsung dishwasher does not dry dishes.
      https://www.samsung.com/us/support/troubleshooting/TSG01001910/

      Here are steps to ensure the dishwasher does not smell bad after a cycle. Also, please click on the hyperlinks for additional help.

      Samsung Dishwasher Stinks or has a Musty, Mildew Smell.
      https://www.samsung.com/us/support/troubleshooting/TSG01001923/

      Please see the "Auto Release™ Dry" on page 36 of the user's manual to help you understand why the dishwasher door opens when drying.

      https://downloadcenter.samsung.com/content/UM/202105/20210503134711859/MANUAL_USERS_DD68-00209A-04_EN_MES_20210406.pdf

      Should you need more assistance, please feel free to get back to us via the following options:

      1. Facebook Messenger: http://m.me/Samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us

      When you message us, please provide us with this reference number 1145945451 to help our team pull up your information.

      Have a great day.

      ^Aloe Samsung

  • Rated 5 out of 5 stars

    Dishwasher

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like installation, appearance and features dislikes - rack height adjustments

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Noise level

    Rated 5 out of 5 stars

    Samsung

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love everything about it!! Fast, efficient, and quiet

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good quality

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I m enjoying it with no issues, working very smooth

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung Dishwasher

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does a beautiful job with the dishes. Kind of cool it pops open on its own when it is done. The music can get annoying though

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Runs quiet

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We like the read out of timer and that it opens when cycle is completed.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      It's great to hear that you've found the perfect dishwasher for you, Dans. Thank you for being the best part of Samsung. ^Lo Samsung

  • Cons mentioned:
    Reliability

    Rated 2 out of 5 stars

    Made it 18 months before it broke

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for 1.5 years now is throwing a LC code so already has issues. It’s a shame you can’t buy something this expensive and expect it to work long term.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi There,

      We're here to help with what you are experiencing with your dishwasher. We recommend following these helpful details below.

      If you receive the error codes LE or LC, moisture is detected where it doesn't belong, even if a leak isn't visible or noticeable. Learn more from these details.

      Samsung dishwasher is displaying an error code:
      https://www.samsung.com/us/support/troubleshooting/TSG01002074/

      Samsung dishwasher is leaking:
      https://www.samsung.com/us/support/troubleshooting/TSG01001021/#dishwasher-displays-a-leakage-error-code

      You may also watch our youtube video about "Troubleshooting dishwasher error codes":
      https://www.youtube.com/watch?v=xCY2C3KzdRc

      Should you need more assistance, please feel free to get back to us via the following options:

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

      When you message us, please provide us with this reference number 1145308776, to help our team pull up your information.

      Have a great day!

      ^Chrystel Samsung

  • Rated 4 out of 5 stars

    NikkiP

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good, washed good, I like this was better than old Samsung that detected your water level with this one you can add more water needed to wash better and has an agitator. Overall good washer

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there Jahan, I want to say congratulations on your new Samsung Washer and appreciate you taking the time to share your feedback. We are glad to see that you are pleased with our newer design. We want to send you a great big welcome and thank you for choosing Samsung for your family's home. ^Brad Samsung

  • Rated 5 out of 5 stars

    Amazing washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing, I absolutely love my this washer. It works great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Recommend!

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My mom loves this washer! No problems for the past 4 months+.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hard Worker

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Liked automatic door open cool down feature when completed

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Great washing machine

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's beautiful and it works well. I have been using it regularly and haven't had any issue's. My old washer was so noisy and always going off balance. This Samsung washing machine is so much better and really cleans the clothing well. Everything comes out so fresh and clean! I highly recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung dishwasher

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new dishwasher very happy with the employees but not with the delivery company

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Slick look

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Work great and no complaint with Samsung. It looks very slick

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Insanely Quiet

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ive owned several quiet dishwashers and this one by far beats all of them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very easy to operate

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works perfectly. The delivery team was excellent and friendly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great machine will definitely purchase again Highly recommended!

    I would recommend this to a friend