Customer Ratings & Reviews
- Model:
- WA44A3405AV/A4
- SKU:
- 6447499
Rating by feature
- Value
Rating 4.2 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
- Ease of Use
Rating 4.5 out of 5 stars
Customers are saying
Customers consistently note the product's exceptionally low noise level and excellent cleaning performance. They also appreciate its convenient third rack, user-friendly design, and large capacity. However, some customers express concerns regarding its reliability and the excessive cycle time. A few also find the product to be overpriced.
This summary was generated by AI based on customer reviews.
DO NOT BUY THIS LEMON OF A MODEL
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I 1st bought is in April 22. By June of 23 they replaced it. Now it is Apr 24. They have been to my house EVERY month to work on it. Replaced the belt, the motor, the DOOR, and the machine is still not working. Samsung sent awful people to my house that damaged my floor. I have seen the repair man so much now I can text him directly. I can't believe they replaced this machine in '23 and it has had so many problems. It was not the unit itself, it is the MODEL. Sounds cool and fancy, but it DOES NOT WORK. Also the repair man told me he works on this machie ALL THE TIME. Next replacement, I will not be getting this machine.
No, I would not recommend this to a friendBrand response from Samsung
Posted .We understand your disappointment in experiencing one issue after another with your dishwasher, EricP. We want to speak to you directly, offer our support, and see what options we can offer you to make things right.
Please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with this reference number, 1147053172, to help our team pull up your information when you message us.
Have a great day.
-John
Love it so far
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great washer. It’s gotten off balance or something a couple times and I’ve had to unplug it to get it to reset. If it happens again I’m calling for service.
I would recommend this to a friendBrand response from Samsung
Posted .Hello, we certainly understand how frustrating that is. If the issue continues please reach out to us directly on Facebook at (http://m.me/samsungsupport) or on Twitter at (https://twitter.com/messages/compose?recipient_id=18768513). Thank you for being the best part of Samsung! ^Shay
dishwasher
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.great product. excellent delivery and installation
I would recommend this to a friendGreat washer at affordable price.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent washer. Fast delivery and installation.
I would recommend this to a friendAuto release doesn’t work
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After using for about 4 months I started having issue with auto release. After looking up on google found out that most of the Samsung’s dishwasher with auto release feature is having issue!
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Dhruv,
Thank you for bringing this to our attention.
We apologize for any inconvenience this may have caused you.
The experience is not what we expect from our customers.
to help you with your concern,
Here's the warranty information for your product
https://www.samsung.com/us/support/service/warranty/DW80R9950US/AA
In case you need to purchase dishwasher parts you may check this link
https://www.samsungparts.com/Default.aspx
For immediate resolution with regards to your issue, you may reach us via the following links.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
4. Phone Customer Care: 1-800-726-7864 (1-800-SAMSUNG)
Reference number:
1144522276
Thank you for choosing Samsung,
^Ross
owner
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love my dishwasher, especially the top row. I was surprised that the dishwasher opens when finished
I would recommend this to a friendSamsung washers
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it its a grate washer. The service was amazing
I would recommend this to a friendVery Disappointed with this dishwasher
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased this dishwasher September 2019, worked great for a while until it didn’t. Top (extra third rack) is stuck & won’t open, the dishwasher doesn’t dry dishes unless you have the sanitize option always on, the water wall bar constantly falls off, & gets stuck where it prevents the door from closing, & the dishwasher sometimes runs without water actually being distributed inside it, so you open it to find it bone dry & dishes still dirty & soap still sitting in it. I have always been happy with everything I’ve ever bought from Best Buy. This is junk compared to the previous Samsung dishwasher we had. We are very disappointed. Thank goodness it’s still under manufacture warranty & that we also purchased a protection plan with Best Buy Geek Squad. We called, they ordered parts & scheduled their guy to come out, he gets here the day of the appointment only to find that all the parts he needs weren’t here so he had to order them himself & reschedule the repair. If I a could get a new dishwasher I would, it’s a shame to have this happen & we haven’t even had this dishwasher for a year.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi there,
I see you are having issues with your Samsung Dishwasher. I am glad that a service technician was quickly able to jump on the job to get your issue resolved. We thank you for being a part of the Samsung family. ^Brad
Wash 2 weeks experience
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The dishwasher works great thus far. Only been 2 weeks but the WiFi capabilities seems to be good.
I would recommend this to a friend- Pros mentioned:Noise level
Waste of money
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this together with Samsung slide in electric range but waiting to replace this dishwasher. I tried so many settings but it won't wash some dishes, it doesn't dry completely and leaves stains on dishes. It looks nice and quiet but doesn't do the job. Waste of money. My old Maytag was even far better. I should have even kept that instead of this white elephant.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi rajaspito,
Thank you for sharing your experience with our dryer. Samsung always intends to provide great products and satisfaction to our customers. And I want to apologize if it doesn't dry completely and leaves stains on dishes. When your dishes aren't clean after a dishwasher cycle, you'll want to make sure that you're doing everything right, using detergent and rinse aid as directed.
This link will help you make sure your dishwasher is being used to its fullest.
https://www.samsung.com/us/support/troubleshooting/TSG01000962/
Also, this link shows you how to maximize your dishwasher's drying performance.
https://www.samsung.com/us/support/troubleshooting/TSG01001910/
Moving forward here are other options to speak with our representatives for further assistance.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community:
https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
4. Samsung Customer Support:
1-800-726-7864
Stay safe,
Reference Ticket Number: 1144314985
^Mila
Happy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very happy and it has met all expectations. The installation was perfect.
I would recommend this to a friendSamsung dishwaser
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product, but I'm not surprise, it's a Samsung.
I would recommend this to a friend- Pros mentioned:Cleaning performance
Washer So Far So Good
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far this washer is good. Its still early to tell. I haven't had any problems yet. I only had it for over a month. It cleans the clothes a lot better than my old one.
I would recommend this to a friend Pick something else
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This thing is terrible. The water sprayer falls off every time you pull out the top drawer. It's gotten crazy loud after just a few wash cycles. Samsung pretends to care, but the service center they use is terrible. They did not show up after giving me an appointment window of 9 hours. A phone call would've been cool. I hate this thing and the whole experience with my whole heart.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Having a functional dishwasher is what we need for doing our dishes, and we understand that AmandaG. Let us help you with the appliance.
Generally, the Samsung dishwasher is quiet and if it makes a loud noise it can be fixed with a little effort.
Samsung dishwasher is noisy:
https://www.samsung.com/us/support/troubleshooting/TSG01002056/
Normal dishwasher sounds and their meanings:
https://www.youtube.com/watch?v=UCU1FVp06MQ
See page 50.
https://downloadcenter.samsung.com/content/UM/202105/20210503134711859/MANUAL_USERS_DD68-00209A-04_EN_MES_20210406.pdf
To better assist you with the Samsung dishwasher's water spray, it would be best to reach us with the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
4. Phone Customer Care: 1-800-726-7864 (1-800-SAMSUNG)
You may provide this reference number (1145355257) to help our team pull up your information.
Thank you for choosing Samsung. Have a great day.
-Trisha-
Our second one and nice space
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a newer model of one that we already have with some nice noise reduction and cleaning efficiency features
I would recommend this to a friendBrand response from Samsung
Posted .Samsung would like to thank you, Jimc, for choosing us once again! ^Jecca
Dishwasher
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good dishwasher. Fast wash function is great and saves energy
I would recommend this to a friendDelivery problem
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worst delivery service. One of the delivery team member was rude, unprofessional, discriminatory, and non cooperative.
I would recommend this to a friendBrand response from Samsung
Posted .Dear Valued BestBuy Client,
Thank you for leaving a review. Don't hesitate to contact our BestBuy Customer Service department at (888) 237-8289 to assist you better. They are available 24 hours a day. They can answer your question or transfer you to give feedback about your overall experience with the service and attitude of the delivery staff.
Have a great day.
-John
- Cons mentioned:Reliability
Was working great
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was doing a great job dor the first few months. Unfortunately it stopped working and have a tech scheduled for repair.
I would recommend this to a friend Well worth the cost!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Such a great upgrade from our old washer! This washer has been great in the month we've had it.
I would recommend this to a friend- Pros mentioned:Cleaning performance
Cleanduds
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.No problems so far.Cleans great.Wish there was a more complete guide to different fabric settings but it runs and cleans great.
I would recommend this to a friend