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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 3541 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

83%would recommend to a friend

Customers are saying

Customers consistently note the product's exceptionally low noise level and excellent cleaning performance. They also appreciate its convenient third rack, user-friendly design, and large capacity. However, some customers express concerns regarding its reliability and the excessive cycle time. A few also find the product to be overpriced.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 130 Showing 2,581-2,600 of 3,541 reviews
  • Rated 2 out of 5 stars

    Ok not great ! Never again for dishwashers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s an ok device . My wife says it does not clean well . Its WiFi functionality has never worked . They charge 149 just to look at it for service . It’s not a winner .

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Greetings,

      We understand how important it is to have a reliable appliance at home. Let us help you with your dishwasher.

      Here is a link for troubleshooting steps for your dishwasher that doesn't clean well; kindly choose the one that matches and click the embedded words.

      Dishwasher cycle ends before dishes are clean.
      https://www.samsung.com/us/support/troubleshoot/TSG10000118/

      If you have further questions or inquiries, these are the platforms that you can reach in the future:

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us

      Please provide us with this reference number (1149078834) to help our team pull up your information when you message us.

      Thank you.

      -Ricardo Samsung

  • Rated 5 out of 5 stars

    Samsung amazing

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has been the best dishwasher we have ever purchased!

    I would recommend this to a friend
  • Cons mentioned:
    Reliability

    Rated 1 out of 5 stars

    Do not buy

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had this dishwasher for less then 2 years and the water wall motor stopped working. Do you self a favor and don’t buy Samsung appliances.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      MeganC, we understand the importance of a reliable dishwasher at home. Let's get the help you need.

      Here is a guide to help you with your water wall motor that stopped working. Please click on the embedded word.

      Samsung dishwasher Waterwall reflector error code 7E or 7C
      https://www.samsung.com/us/support/troubleshooting/TSG01001927/

      Should you need more assistance, please feel free to get back to us via the following options:

      1. Facebook Messenger: http://m.me/Samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us

      When you message us, please provide us with this reference number (1148773417) to help our team pull up your information.

      Have a great day.

      ^Camille Samsung

  • Rated 5 out of 5 stars

    Love it!!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this dishwasher. So far I haven’t had any problems with it. If that changes I’ll edit this review

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Need it!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product….you cannot go wrong with any of their products, they just work!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cleans beautifully

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loved this dishwasher so much I bought two in total!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dishwasher

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Greater than we than we were expecting thanks we love it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beautiful dishwasher

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We haven't used this item as of yet. Waiting for our kitchen to be completed before we can hook it up

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not impressed with samsung

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I thought a Samsung brand would be much better than this. I don't think it cleans as well as it should

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      We can feel how important it is for you to have clean dishes at home for your peace of mind, CarolO. Let's get the information you need to get the best results after each cycle.

      The link below will help ensure your dishes are sparkly clean after using the dishwasher. Please follow the instructions, select the scenario that fits your situation, and get additional information by checking the hyperlinks.

      Dishes are not clean:
      https://www.samsung.com/us/support/troubleshooting/TSG01000962/

      Should you need more assistance with the dishwasher, please feel free to get back to us via the following options:

      1. Facebook Messenger: http://m.me/Samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us

      Please provide us with this reference number (1146817472) to help our team pull up your information when you message us.

      Have a great day.

      -Ernest- Samsung

  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Shemeka

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer is of good quality. The tub has a huge amount of space. It can fit my king cal comforter with a breeze. My clothes comes clean as they should. I have the Samsung dryer already. My washer went out so we decided to get the matching Samsung washer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    SAMSUNG DISHWASHER

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great dishwasher and bought this one for the vacation home.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very pleased

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very please with it so far. I like the styling and the function of this unit

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Neato

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a neat neat neat neat oven. Neat clean.. I like that it’s neat

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Opened It And It Was Banged Up. No Replacement...

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This dishwasher came dented and banged up in multiple places...I ordered it for a new home I was building so it sat in the garage for a few weeks before we opened it. When we opened it, it looked like it had been beat to death with a bat...unfortunately by that time it was too late to return (outside 15 days from delivery date), even though we had just unwrapped the thing...Best Buy would not take it back and did not send a replacement. Very disappointed. Hope it works and doesn't leak when when we cut it on...

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Dear Valued BestBuy Client,

      To better assist you with this issue, don't hesitate to get in touch with our BestBuy Customer Service department at (888) 237-8289. They are available 24 hours a day. They can answer your question or transfer you to your local store to answer your specific inquiry.

      Reference Number: 1144745161

      Have a great day.

      Melardo Samsung

  • Rated 5 out of 5 stars

    Great upgrade

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love this. It was a definite needed upgrade in our kitchen and its been wonderful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    quite

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wow, it is so quite that I keep going back and checking if it's on. This is amazing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung Dishwasher

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Item works like a charm. I would recommend if your looking for one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best dishwasher

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i have never had such a great dishwasher. Good space! You can modify the racks as you stack your dishes! Love it!

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      It's fantastic to hear that this dishwasher has been such a welcomed addition to your household. Thank you for choosing Samsung. ^Lo Samsung

  • Rated 5 out of 5 stars

    Love It

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First time owning a dishwasher. I love it. My dishes comes out clean and shining.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 4 out of 5 stars

    Fantastic thanks

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quiet definitely would recommend this washer actually my wife said she likes it better than the front end washer she had prior great washer,!,!,!,!,

    I would recommend this to a friend