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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 3541 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

83%would recommend to a friend

Customers are saying

Customers consistently note the product's exceptionally low noise level and excellent cleaning performance. They also appreciate its convenient third rack, user-friendly design, and large capacity. However, some customers express concerns regarding its reliability and the excessive cycle time. A few also find the product to be overpriced.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 133 Showing 2,641-2,660 of 3,541 reviews
  • Rated 5 out of 5 stars

    Good

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks good haven’t used it yet but hope all is well will update after I install

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Whisper quiet. Never knew any washer could be noi

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Clean lines and many option choices for the actual cleaning operation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dish washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great and like the idea that the door pops open when done

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super Quiet

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product super quiet and everything is clean and dry when done

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Open box purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Open box purchase. Best dishwasher i have owned so far

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 3rd rack is great for knives, cutting board, etc. so far it was a good purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quiet dishwasher

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has a lot of nice features. Top rack for utensils is handy. Also 60 minute speed wash.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung 24” linear wash

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dishes are spotless. Love the third rack. We highly recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So far so good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great so far - have had dishwasher for about 3 weeks. Our dishes are coming out so much cleaner!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very satisfied

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was so happy of this brand and quality. I recommend this product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy with product and install

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product at a great price with excellent installation.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello 1234! We appreciate you taking the time to share your feedback. We are happy to know that this unit is meeting your expectations and we thank you for being a valued Samsung customer. ^Nic Samsung

  • Rated 5 out of 5 stars

    Dishwasher Purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice product, it works very well and it is recommended.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung washer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seems to be a very good machine, works well so far.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Dishwasher dud

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sometimes our dishes are dry when wash is complete , and sometimes not. Not impressed at all.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Greetings,

      We want you to find pleasure in washing dishes. We would love to help you with your dishwasher.

      Suppose your dishwasher is not drying your dishes. Please click the links below, Hover your mouse over the hyperlinks, and watch the instructional video for tips.

      The Samsung dishwasher does not dry dishes:
      https://www.samsung.com/us/support/troubleshooting/TSG01001910/

      Should you ever need more assistance, please feel free to get back to us via the following options:

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

      Please provide us with this reference number, 1146551965, to help our team pull up your information when you message us.

      Have a great day.

      -John Samsung

  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This item is great!! Everybody should shop at Best Buy!!

    I would recommend this to a friend
  • Cons mentioned:
    Reliability

    Rated 1 out of 5 stars

    Do not buy this product!!!!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this dishwasher new from Best Buy on 12/21/2020 and It’s no longer working, it has been less than a month and it is no longer returnable??? Phones at Best Buy Otay Ranch either not working or not taking calls, so now I am stuck with a useless appliance from Samsung 15 days working That’s it !!!!!

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there,
      I see you are experiencing issues with your Samsung Dishwasher. You stated that your appliance was less than 1 month old. I would love the opportunity to chat and see when we could get a certified Samsung Technician scheduled to resolve your issue. Please contact us at your earliest convenience via Facebook Messenger (http://m.me/samsungsupport) or Twitter (https://twitter.com/messages/compose?recipient_id=18768513)
      Please reference ticket number #. We thank you for being a part of our growing Samsung family. ^Brad Samsung

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Washer!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Washer, very easy to use. I love the WaterJet feature. Allows you to soak the clothes a little prior to washing. Also, easy to clean detergent cup without moving away from the laundry area. Clothes always come out very clean.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great dishwasher

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent dishwasher I strongly recommend this product

    I would recommend this to a friend
  • Pros mentioned:
    Third rack

    Rated 1 out of 5 stars

    The worst

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is by far the WORST dishwasher I have ever had. The third row and WiFi are great, but how about cleaning my dishes?!? I’d really like to know if I can exchange it or have someone look at it as I have tried everything. A new dishwasher should not be this challenging to use and get you dishes clean

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there,
      I see you are experiencing issues with your Samsung Dishwasher and I would like to make sure that you are getting best performance from your machine. See link below:
      https://www.samsung.com/us/support/troubleshooting/TSG01000962/
      Thank you for choosing Samsung. ^Brad Samsung

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Better than my front loaders!!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought the washer dryer combo and I am not disappointed. Replaced an older set of Frigidaire front loads that we’re having issues. Samsung is a great value for the price. Tons of features and easy to use!

    I would recommend this to a friend