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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 3541 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

83%would recommend to a friend

Customers are saying

Customers consistently note the product's exceptionally low noise level and excellent cleaning performance. They also appreciate its convenient third rack, user-friendly design, and large capacity. However, some customers express concerns regarding its reliability and the excessive cycle time. A few also find the product to be overpriced.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 136 Showing 2,701-2,720 of 3,541 reviews
  • Rated 2 out of 5 stars

    Good until it wasn’t.

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quit working within 6 months. Tried to get it repaired and Samsung couldn’t find anyone willing to come out. I wanted a replacement but was given a full refund but I had to pay to get it removed from my home. Worked great and was quiet until a Pc Error.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello there, John.

      Thank you for choosing Samsung for your dishwasher needs. We're saddened that you no longer have the product and would love to work with you in the future.

      Please visit www.Samsung.com or one of our partners to explore products that better fit your needs.

      Have a great day.

      ^Camille Samsung

  • Rated 5 out of 5 stars

    It’s a very good dishwasher

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s very quite, and so far very reliable. Works great for the family

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dishwasher

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Work good, luck nice, ease to clean, nice color, exselent wash

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great appliance but terrible delivery process.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing appliance, but the third party delivery process was awful. The drilled a hole in my cabinet and were so unprofessional in so many ways.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Dear Valued BestBuy Client,

      To better assist you with this concern, please get in touch with our BestBuy Customer Service Department at (888) 237-8289. Available 24 hours a day. They can either answer your question or transfer you to your local store to answer your specific inquiry.

      Thank you, and stay safe!

      ^Chrystel Samsung

  • Rated 5 out of 5 stars

    Dishwasher

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The purchase was simple and the warehouse pickup was easy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great dishwasher

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the color and style of this dishwasher. The silverware drawer is great.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Samsung is excited to hear that you've found the perfect dishwasher for your household. ^Lo Samsung

  • Rated 3 out of 5 stars

    Dishwasher

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does the job, but it’s not exactly what I expected based off of what I read in the description.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi Mallory,

      Thank you very much for your observation of our products. Should you need support in the future, please don't hesitate to contact us at www.Samsung.com or by calling 1-800-7267864 (1800-SAMSUNG).

      Have a great day.

      -John Samsung

  • Pros mentioned:
    Noise level

    Rated 1 out of 5 stars

    Worked fine for a couple months

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've only had this since July, it is now October, and the top rack is stuck, the auto open won't work, it isn't cleaning my dishes well, I constantly rewash bowls, and it won't hook up to smart things. The only thing good about it, is how quiet it is. I'm so disappointed in this, I paid way too much for it to stop working right so fast.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there,
      I see you are experiencing issues with your Samsung Dishwasher. I would love the opportunity to chat and see how we can help. Please feel free to contact us via Facebook Messenger (http://m.me/samsungsupport) or Twitter (https://twitter.com/messages/compose?recipient_id=18768513)
      Please reference ticket number 1142564368. We thank you for being a part of the Samsung family. ^Brad Samsung

  • Rated 5 out of 5 stars

    Awesome dishwasher!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really cool dishwasher, the top shelf makes cleaning the utensils easy too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dishwasher

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchase the set back on March. Would recommended to everyone.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Wish they were more durable

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Plastic parts break off to easily. Front door plastic bezel has huge crack. Water bar that moves undernieth is missing a piece of plastice. But everything is working so far.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 4 out of 5 stars

    Maintenance Man

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. Nice quiet appliance. Only used for about a month but would highly recommend as of today.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    One in a million

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love of Samsung products. Everyone should buy them for their own home.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very quite

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dishwasher is beautiful. Operates very quite. Very easy to operate.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product. No issues so far. Time will tell. Recommend

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Washer Samsung

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded from an older model of a Samsung Washer. Could not beat the open box price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beautiful

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this fridge, it works beautifully and is as described.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent ExcellentExcellentExcellentExcellentExcellent

    I would recommend this to a friend
  • Cons mentioned:
    Reliability

    Rated 1 out of 5 stars

    Waste of money

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s about a year since we purchased this product. Issues - does not do the job, even small stains don’t clear. I soap and rinse before I put them, If I miss a stain it remains - the front under the buttons has 3 cracks and I use it pretty gently go figure - the spoon upper tray does not open all the way, tried to fix it does not work

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    None

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very expensive, even though the product is excellent

    I would recommend this to a friend