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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 3541 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

83%would recommend to a friend

Customers are saying

Customers consistently note the product's exceptionally low noise level and excellent cleaning performance. They also appreciate its convenient third rack, user-friendly design, and large capacity. However, some customers express concerns regarding its reliability and the excessive cycle time. A few also find the product to be overpriced.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 137 Showing 2,721-2,740 of 3,541 reviews
  • Rated 5 out of 5 stars

    Glad I purchased this model

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has been installed for a few weeks and so-far-so-good!!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Nice washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Functions are easy to understand and washes really well. Door locks when washer starts and you have to hit pause and wait for the washer to stop for it to unlock. Overall very happy with it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for wife

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife is so happy. And so perfect style happiness.....

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Don't even hear it running

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has worked well. first samsung products and am pleased.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Doesn't dry well.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Doesn't fit a lot of dishes and the dishes are still wet when you take them out.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great dish washer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife absolutely loves this dish washer so easy to use

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks like a great dishwasher for the price. Haven't installed it yet.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Great news! Thank you for choosing Samsung. ^Lo Samsung

  • Rated 5 out of 5 stars

    Samsung washer is all good.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Washer works great. Holds a bigger load than our old washer. See-through top is very helpful to check cycle. Detergent and fabric softener dispenser are must-haves.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Doesn’t do it’s job

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don’t waste your time if you care about dishes being dry. We tried everything.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Great machine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good washing machine and has a lot of capacity. If your shirt you may need a stool as it’s very deep.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Average washer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had this less than 3 weeks and it’s just ok. The water spigot and detergent tray are nice features but sometimes the clothes still feel wet at the end of the cycle like they don’t spin out well enough.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there Keh1234, I see that you are experiencing issues with your Samsung Washer leaving your clothes soaking wet at the end of the cycle and know that can be very upsetting. It seems that you are are having some spin issues and would like to provide some helpful information to ensure only the best quality results. See link below:
      https://www.samsung.com/us/support/troubleshooting/TSG01000997/
      If issue persists, please reach out to us at your convenience via Facebook Messenger (http://m.me/samsungsupport) or Twitter (https://twitter.com/messages/compose?recipient_id=18768513). Please reference ticket number 1143514464. We would like to welcome you to our Samsung family. ^Brad Samsung

  • Rated 5 out of 5 stars

    In Love!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like the updated features it has to offer with the wifi!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good one

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice. For the price and looks full Marks. Vey stylish with excellent washing. Completely satisfactory.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung linear wash 24”

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This mashine is perfect when wash dishes is not laut

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 1 out of 5 stars

    Stick to a spinner

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When it works it is awesome and quiet - but not happy with the reliability on the linear wash. Had it worked on and the parts replaced, getting a new Nonlinear wash that is a little louder next.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Smaller inside

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Much smaller inside than I thought and does not clean as well as our old dishwasher.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi BrianS,

      Let us help you improve the cleaning performance of your Dishwasher.

      Below are steps to help you properly wash the dishes. Also, please click on the hyperlinks for further help.

      Dishes are not clean after dishwasher cycle.
      https://www.samsung.com/us/support/troubleshooting/TSG01000962/#food-particles-on-dishes

      Should you need more assistance, please feel free to get back to us via the following options:

      1. Facebook Messenger: http://m.me/Samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us

      When you message us, please provide us with this reference number 1145941705 to help our team pull up your information.

      Have a great day.

      ^Aloe Samsung

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Loving it!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product. I love the whole look of this washer machine. It works great and I love the see through top. It is so easy to operate. I’m very happy that I got the set.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not Easy!!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Directions are not easy to follow for tech morons like us. Our old dishwasher, fill the dishwasher, add detergent, close select(only 3 options) and start!! This has to be balanced, rotors not blocked, dirtiest in a certain area, push this push that don't push this and that. OMG!! I wish I could get rid of it!!

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Had to return

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The machines waterwall stopped moving and wouldn't clean lower rack dishes. It would also stop running in the middle of its cycle and drain itself, leaving dirty dishes. Samsung stood behind it under its 6 month warranty and refunded the full purchase price. We are Samsung loyal but purchased a different brand of dishwasher after this flop. 2 stars instead of 1 only because Samsung refunded.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    4 Mos Device Dead-Samsung Customer Service NONE

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After 4 months of ownership, the unit started throwing error codes and would not run. Samsung sent 4 technicians to our home to attempt repairs. The most recent tech found that some part was leaking and now rusted on the unit. Samsung refuses to provide an exchange or refund, indicating they provide only a repair warranty. They continue to send technicians to our home. We have now been without a dishwasher for over a month. We have always purchased Samsung products, which currently fill our home and have never had this experience with a device failure. However, the lack of quality customer service and issue resolution will impact our future buying decisions.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello, I definitely understand the frustration of purchasing a dishwasher and it does not meet your expectations. We are continuously working to improve the quality of our products and your review is vital for that process. We would like to inquire further about the concerns that you are having. Please reach out to us directly on Facebook at (http://m.me/samsungsupport) or on Twitter at (https://twitter.com/messages/compose?recipient_id=18768513). When you message us, give them this number (1144140556) and it will help our team pull up your information. Thank you for being a Samsung customer. ^Shay Samsung