4th of July SaleEnds Sunday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.3 out of 5 stars with 3541 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

83%would recommend to a friend

Customers are saying

Customers consistently note the product's exceptionally low noise level and excellent cleaning performance. They also appreciate its convenient third rack, user-friendly design, and large capacity. However, some customers express concerns regarding its reliability and the excessive cycle time. A few also find the product to be overpriced.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 138 Showing 2,741-2,760 of 3,541 reviews
  • Cons mentioned:
    Cycle time

    Rated 2 out of 5 stars

    Overhyped

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lacks power To get the clothes clean. Too long to get anything properly wash not worth the money

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello there! We appreciate you taking the time to leave a review. I understand that your dishes are not coming clean at the end of the cycle. Below I have provided a link that will address your concern. (http://www.samsung.com/us/support/troubleshooting/TSG01000962/)

      If you need further assistance, please feel free to reach out to us via any of the following using the ticket number: 1143953419
      Facebook Messenger:  http://m.me/samsungsupport or
      Twitter:  https://twitter.com/messages/compose?recipient_id=18768513
      Thank you for being the best part of Samsung. ^Nic Samsung

  • Rated 5 out of 5 stars

    Very quiet

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good , seems to do an excellent job! Runs smoothly

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      We're so delighted to know how happy you are with this dishwasher, Bill! ^Jecca Samsung

  • Rated 5 out of 5 stars

    Great

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All the features you could reasonably hope for, and more.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great washer

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washer and very easy to use. I’ve always been hesitant with the new smart washers but with this one all settings are straight forward

    I would recommend this to a friend
  • Pros mentioned:
    Third rack

    Rated 5 out of 5 stars

    So far so good

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. Does what it is supposed to do. Has a cool third rack up top for utensils and smaller items. Looks sharp. Overall I'm happy.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Purchased in Aug. Still not usable!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upon favorable reviews bought Samsung Linear dishwasher. Del.men said bad water valve and left it in the garage. Hired plumber to install new shut off valve. Immediately called for new install date which was a week later. 4 men from Geek squad installed it. Dishwasher worked 12 loads or so & started leaking and would shut off & 57-to 55 min. to go. Restarts didn't work. Called Samsung and serviceman came out 9-23 and added an update gasket,ran it thru 1 time &said it's good to go. We ran it for 2 different loads & noticed a puddle of water on the floor! I took a short video of dripping. Immediately dried our hardwood floor,& restarted it. Machine shut off @ 57 min. it seemed that the door would not stay closed, restart lasted until 54 min. & quit. Called Unique (Samsung authorized service co.) They couldn't schedule us till Friday 9-27. 2 men came out and said nothing they could do about it! They said it was "improper installation!" The drain was leaking. They took a pict. of floor behind machine and it was wet! We called Best buy and they are scheduled to come out next Tuesday. I hope this will take care of this problem. We wanted to give a great review! But not yet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New Dishwasher

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice to have a new dishwasher. Love the silverware rack.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    works

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was very happy. This product does the job very well.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Nice machines

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Both appliances are great. Easy to use. Best buy techs were professional and courteous when setting up. I am skeptical about machines being all electronic but so far not disappointed

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Nightmare!

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had this dishwasher a month when we noticed water seeping up from our flooring- dishwasher has been leaking from the bottom right of the door, ruined all our flooring. Samsung sent a technician out 4 times- last time he was here samsung told him to close the ticket and someone would be in touch with me in 24-48 hours. Never heard from anyone. I have called about 15 times always same thing- someone will get ahold of you in 24-48 hours. Still waiting…..3 months later. So not buy! Horrible customer service.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi Karlihall,

      We truly understand how you feel regarding your dishwasher. We are here to assist you with it.

      We recommend checking the resources below for steps to take when the dishwasher is leaking. Please click on the embedded words for more details.

      The dishwasher is visibly leaking:
      https://www.samsung.com/us/support/troubleshooting/TSG01001021/#dishwasher-is-visibly-leaking

      Should you still need support, please don’t hesitate to reach out to us through the channels below.

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

      When you message us, provide us with this reference number (1147207025), and it will help our team pull up your information.

      ^Rodel Samsung

  • Rated 5 out of 5 stars

    Great products

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Samsung make a great appliance Very happy with my new set

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Washer

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I LOVE the fact that it has an agitator and that you can control your water level. Those were the top 2 items that I was looking for!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing washer

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing dish washer and I like adjustable shelves.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cant wait.

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Item has not been installed yet. Still waiting for delivery.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      We're excited for you to get your new dishwasher soon, Buyer19! We hope you love it as much as Samsung loves you. ^Jecca Samsung

  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    BUY THEM

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ABSOULUTELY LOVE MT WASHER AND DRYER COMBO. I BOUGHT THERE FOR MYSELF AS A 21ST BDAY PRESENT AND I LOVE THEM SO MUCH. MY CLOTHES LOOK AND FEEL BRAND NEW WITH EACH WASH.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Amazing Samsung washer!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lovin this machine. My clothes get so clean, i feel as if they havent really gotten clean the last couple of years using commercial laundromat machines.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very satisfied

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just purchased very much satisfied with service and product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ok

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thanks great job done great product the job was done well

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Love them.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. Very user-friendly. We got this at the matching dryer on sale for the new year and they have been a great buy so. I would definitely recommend these.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    traditional washer for the win

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had bought a washer with an innovative look (side ways) worked horrible, went back to the old school design and runs smooth and washes fast

    I would recommend this to a friend