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Customer reviews

Rating 4.3 out of 5 stars with 3541 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

83%would recommend to a friend

Customers are saying

Customers consistently note the product's exceptionally low noise level and excellent cleaning performance. They also appreciate its convenient third rack, user-friendly design, and large capacity. However, some customers express concerns regarding its reliability and the excessive cycle time. A few also find the product to be overpriced.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 139 Showing 2,761-2,780 of 3,541 reviews
  • Rated 5 out of 5 stars

    Dishwasher is great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product !!! Love all my Samsung appliance love it

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    It’s okay // gets the job done

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First time using it, it left marks all over my clothes

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Good Day,

      Let's increase your washer's cleaning ability and get your clothes as fresh as possible, Marie!

      We have guidelines for you, so you'll know how to do everything right, and your clothes will always come out clean. Learn more from these details.

      Clothes are not clean after washing in the Samsung washer:
      https://www.samsung.com/us/support/troubleshooting/TSG01108627/

      Get cleaner clothes with your Samsung washing machine:
      https://www.samsung.com/us/support/answer/ANS00084866/

      The best laundry load size for your washing machine:
      https://www.samsung.com/us/support/answer/ANS00080262/

      Using the right cycle for the job will improve its cleaning performance; see our guide for "Cycles, settings, and features on your Samsung washer":
      https://www.samsung.com/us/support/answer/ANS00061937/

      Should you need more assistance, please feel free to get back to us via the following options:

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

      When you message us, please provide us with this reference number 1145348561, to help our team pull up your information.

      Have a great day!

      ^Chrystel Samsung

  • Rated 4 out of 5 stars

    So far so good

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good; It is big enough for bedding and has several handy washing options.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Samsun 4.4 Washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Compliments the 7.4 Samsung dryer. Quiet and alerts when done with nice melody. Clean wash and can hold various load with ease with a top see thru top open door. No regrets!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Woe is me

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well, let's just say this is our third dishwasher. Over the past three years, each of the Samsung dishwashers failed in the first year. Samsung does not have an authorized service center near us, so they have replaced the unit each time. I have heard the third time is a charm, but also heard 3 strikes and your OUT. We will see in 5 months.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there Sniperworm, I would like to say congratulations on your new Samsung Dishwasher and thank you for taking the time to post your review. I apologize for any inconvenience but glad to see that the issue was resolved. We thank you for choosing Samsung in your home. ^Brad Samsung

  • Pros mentioned:
    Design

    Rated 4 out of 5 stars

    Very user friendly

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very visually appealing and user friendly. Also satisfied with the way it washes my clothes

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there GoodPurchse, I want to congratulate you on your new Samsung Washer purchase and appreciate you pausing your day to share your feedback. we are glad to see that you are enjoying your new machine and are happy to welcome you to our Samsung family. Thank you for choosing Samsung in your home. ^Brad Samsung

  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Awesome!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love love love this machine. Actually gets the dog hair off of my black clothes. Will never go back to a front load again.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there Mandybu, I would like to congratulate you on your new Samsung Washer and appreciate you taking the time to share your feedback on your new appliance. We are pleased to see you are happy with your new machine providing great results. We welcome you to our family and thank you for choosing Samsung in your home. ^Brad Samsung

  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Solid washer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does what it should and gets the clothes clean. I got this on sale otherwise it is over priced. Hopefully it lasts a few years.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Stay Away

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very dissatisfied. This comes with a premium price tag and delivers mediocre performance. The door pops open automatically when it’s done to allow the steam to escape while drying. This is billed as a “feature” but is really just a pain in the butt. All it does is allow steam to attack the underside of your countertop causing it to swell and crack. The third Top rack” is completely useless. There’s no room to place anything larger than a spoon or other utensil and what’s worse is that you can’t put anything like a tall glass on the middle shelf without it interfering with the top shelf. I finally removed the top rack just to be able to load the middle rack. Basically removing a piece that I paid extra for. Lastly the cleaning performance is average to poor. I had better results from a low end GE

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there,
      I see that you are having issues with your Samsung Dishwasher. I have located some helpful information to make sure that you are getting the best performance from your machine. See link below:
      https://www.samsung.com/us/support/troubleshooting/TSG01000962/
      Thank you for choosing Samsung. ^Brad Samsung

  • Rated 5 out of 5 stars

    So many features.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't installed it yet... will update this later.

    I would recommend this to a friend
  • Pros mentioned:
    Third rack

    Rated 5 out of 5 stars

    Pretty pretty pretty good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic. All settings work as advertised. Top rack is great for the silverware. Don’t even use the baskets. Highly recommend

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not worth the investment

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product but the customer service team is not to part. If for some reason your dishwasher breaks expect months prior to it being fixed.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Thank you so much, CrisM, for sharing your experience with us. Samsung appreciates your patience during this difficult time. We certainly hope you'll be able to continue enjoying your dishwasher for a very long time. ^Jecca Samsung

  • Rated 5 out of 5 stars

    Excellent service. Washer tub too deep.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The delivery was earlier which made it a wonderful start. The 2 delivery technicians were what we’d all want: knowledgeable, pleasant and as helpful as the could be. Instruction given to operate washer, no spills, no damage. Exceptional experience. The washing machine has a problem for me. At 5’1”, I cannot reach all my laundry at the bottom . I can barely reach it at all. I was told that it’s a common problem with newer top loading machines. Be aware when purchasing any washing machine.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great replacement

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My washer broke at home and I went to beat buy and was able to find this washer on sale and delivered within 3 days. Very easy to assemble myself. The only reason I didn’t give it 5 stars is because the washer chimes a long chime at the end of every wash and drives me crazy. Other than that washes well, quite and efficient.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there Tito, I want to congratulate you on your brand new Samsung Washer and am glad to see you were able to receive it in such a small amount of time. I appreciate you taking time out of your day to share your feedback. We are glad that to see that you enjoy the machine. We welcome you to our family and thank you for choosing Samsung. ^Brad Samsung

  • Rated 1 out of 5 stars

    Leaks Leaks Leaks!!!!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seemed like it would be a nice dishwasher however after about 4 months of owning it, it started to leak in both sides of the front of the door. I have called Samsung out to repair it, they ended up giving me a whole new door, and yet again it started to happen again. This device was installed professionally by Best Buy installer so it's not a install situation. It randomly happens, now the device gives LC errors which apparently mean water leak. I will be trying to exchange it at the store due to very poor performance for a device not even a year old. I recommend to stay away from this device, unless you want to risk issues.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello Luke! We are sorry to hear that your unit is leaking even after having the door replaced. Please know that we are here to help by providing a link that will help rectify your concern. (http://www.samsung.com/us/support/troubleshooting/TSG01001021/)

      If you find that this information is not helpful regarding your concerns, please feel free to reach out to us via any of the following:
      1. Facebook Messenger:  http://m.me/samsungsupport
      2. Twitter:  https://twitter.com/messages/compose?recipient_id=18768513
      Please use the following ticket number for your reference: 1143821989
      Thank you for choosing Samsung. ^Nic Samsung

  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best dishwasher we've ever owned. Love the 3rd rack.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Amazing washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer exceeds my expectations. Holds plenty and does a great job getting everything clean. My mom was so impressed she came to visit she ordered one for herself!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Samsung dishwawher

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They brought the dishwasher on Tuesday, and we installed today. Ran an empty load on the 60 min cycle. The main thing I noticed was water spots all over the dishwasher. Loaded the dishwasher this evening, and tried to change the cycle to auto. None of the buttons worked! Powered off, changes, buttons, nothing worked. The dishwasher would not even start! We bought a Samsung refrigerator, and not happy with that, so not sure why we bought a Samsung dishwasher! Samsung TV's. etc. are great, but I am not impressed with Samsung appliances! We will be calling Best Buy tomorrow to return this to the store and buy the KitchenAid I originally wanted! So disappointed in this dishwasher!

    No, I would not recommend this to a friend
  • Cons mentioned:
    Reliability

    Rated 1 out of 5 stars

    If i could gove ZERO stars, I would.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have had two, both stopped working about a month after install.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Melissa, a working dishwasher, is needed to clean your dishes. Let's get this back up and running.

      We recommend checking the troubleshooting link below for assistance if your dishwasher has stopped working. Please click on the embedded word.

      Samsung dishwasher does not start or fill with water
      https://www.samsung.com/us/support/troubleshooting/TSG01000965/

      Should you need more assistance, please feel free to get back to us via the following options:

      1. Facebook Messenger: http://m.me/Samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us

      When you message us, please provide us with this reference number (1148872460) to help our team pull up your information.

      Have a great day.

      ^Camille Samsung

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Love my washing machine

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This machine is very easy to use. I bought the matching dryer and they work great together.. I highly recommend this washing machine !

    I would recommend this to a friend