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Customer reviews

Rating 4.3 out of 5 stars with 3541 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

83%would recommend to a friend

Customers are saying

Customers consistently note the product's exceptionally low noise level and excellent cleaning performance. They also appreciate its convenient third rack, user-friendly design, and large capacity. However, some customers express concerns regarding its reliability and the excessive cycle time. A few also find the product to be overpriced.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 140 Showing 2,781-2,800 of 3,541 reviews
  • Pros mentioned:
    Cleaning performance

    Rated 4 out of 5 stars

    Great product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This item works very well and it showed up very fast

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, I bought this to replace a whirlpool washer that was a fiasco since day one , I’m amazed with the great performance of this Samsung washer

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Washer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Another Samsung product that has not let me down. I’ve owned so many different brand washing machines and none will ever work as great as this washer.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Next Level

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my Samsung washer … it has the Active WaterJet that lets you pretreat your clothes before watching. It’s quite quiet with a groovy blue display set up.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      I couldn't agree more, aljspr70! The Active WaterJet is just one of the totally awesome features this model has to offer. ^Jecca Samsung

  • Cons mentioned:
    Cycle time

    Rated 4 out of 5 stars

    Washer Review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works great! The cycles are a little long but outside of that it's perfect.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there ShaA, I want to say congratulations on your new Samsung Washer and thank you for taking the time to share your experience. We are happy to know that you are so pleased with your machine and want to welcome you to our family. Thank you for choosing Samsung in your home. ^Brad Samsung

  • Cons mentioned:
    Reliability

    Rated 1 out of 5 stars

    Failed within 4 months of normal everyday use.

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivered Dec 30, 2022 - Failed (PC Error code) first week of May 2023. Samsung tech came out and fixed the PC error only to now have a water supply error. Unbelievable that a new unit fails in 4 months of normal everyday use.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Good washer

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not a fan of Samsung products but this washer does it’s job. Not a fan of the matching dryer- will address that in the dryers review

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It washes and practically dries them

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been using this washer for 6 months and no problems. Installation was easy and had it running in no time. Don't forget to balance it according to instructions when you install it. (very easy). It has a nice big bin for large loads. It has many wash features. I like the quick wash options. (medium load takes about 40 mins). The spin cycle is very thorough and practically dries them, which makes drying time a lot shorter.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Just getting the points for the review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is alright, i don't like the third rack, but they ask had that. The top rack keeps getting stuck

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello Bethany, I understand where you are coming from. At Samsung, we manufacture several products that all come with different features. It is only through feedback from customers like yourself that we are able to make our products better. If you have any further concerns, please feel free to reach out to us directly on Facebook at (http://m.me/samsungsupport) or on Twitter at (https://twitter.com/messages/compose?recipient_id=18768513). When you message us, give them this number (1144146525) and it will help our team pull up your information. Thank you for being a Samsung customer. ^Shay Samsung

  • Rated 5 out of 5 stars

    Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very large. I do have trouble reaching bottom of washer and I’m 5’2”. Haha but I still love it. Very quiet. Plays a little tune at end of cycle!

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Satisfied

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No complaints so far, we've had the washer for about a month now. It washes well and i am able to fit a king size comforter in it.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Garbage!!!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Complete garbage. Have had this repaired 4 times now going in the 5th. First the electronics went out and were replaced. The rock came apart which was repaired. Now for the 3rd time, the water bar broke and keeps falling off. It also does a subpar job cleaning Stay away from this dishwasher. Run as fast as you can

    No, I would not recommend this to a friend
  • Cons mentioned:
    Reliability

    Rated 1 out of 5 stars

    Samsung Dishwasher - Bad Experience

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this dishwasher in June 2021 for just under $500 and it no longer works requiring a visit by a service repair person at a cost of ~ $300

    No, I would not recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Black brilliance!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loved the black matching color of my washer and dryer. Both work very well for the price I paid for the matching pair! Totally satisfied.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    great Dishwasher

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This dishwasher is super quiet looks great and so far so good. The install was quick and easy with total tech

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Washer of wonders

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great item! Quiet! Many different settings to choose from and plays a little tune to notify you when it’s done. Happy with my purchase

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Short Life Span, Short warranty, Expensive repair

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this Jul 4, 2022, to replace my GE of 10 years after it started to leak. It is now Mar 2, 2024 "18 months" this $900 unit is dead and out of warranty. Spoke with support and the minimal estimate is $300 and could be more depending on what parts. There is no option for a tech to diagnose the issue and let me decide if I would like to fix. Kind of like going to the doctors and getting the bill, you have no idea how much. Maybe I expect too much from appliances these days.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Happy

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer is where it is at. Cleans well, it’s quiet. Actually light enough that I can slide it by myself.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Mid

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mid washer, nothing special does the job, nothing special.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi Gordon,

      Thank you very much for your observation for our washer. Should you need support in the future, please don't hesitate to reach out to us at www.Samsung.com or by calling 1-800-7267864 (1800-SAMSUNG).

      Have a great day.

      Melardo Samsung

  • Rated 1 out of 5 stars

    Broke after 2 years

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quit working after only 2 years. First, the detergent door quit opening. Now, it keeps tripping the breaker on the gfci outlet. Repair tech said either take the gfci out of the kitchen or replace the dishwasher. It was never very good at cleaning dishes anyway.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      We aim to ensure your dishwasher always functions at its best, Michael. Let's help you.

      We recommend following the resources below to rectify your dishwasher's concerns. Please browse the hyperlink and watch the embedded video (See hyperlink "load your dishwasher") for tips.

      Detergent does not dispense or dissolve in the Samsung dishwasher (See Step 4: Check for obstructions):
      https://www.samsung.com/us/support/troubleshooting/TSG01000970/

      Dishwasher cycle ends before dishes are clean:
      https://www.samsung.com/us/support/troubleshoot/TSG10000118/

      Should you ever need more assistance, please feel free to get back to us via the following options:

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

      Please provide us with the reference number, 1149908862, to help our team locate your information when you message us.

      Have a great day.

      -John Samsung