Customer Ratings & Reviews
- Model:
- WA44A3405AV/A4
- SKU:
- 6447499
Rating by feature
- Value
Rating 4.2 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
- Ease of Use
Rating 4.5 out of 5 stars
Customers are saying
Customers consistently note the product's exceptionally low noise level and excellent cleaning performance. They also appreciate its convenient third rack, user-friendly design, and large capacity. However, some customers express concerns regarding its reliability and the excessive cycle time. A few also find the product to be overpriced.
This summary was generated by AI based on customer reviews.
Known issue with door release - Samsung disappoint
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We bought this for a seasonal home. According to the unit it ran 35 cycles before the auto release door feature broke. A known issue if you look at Samsung community - because a seasonal home it broke 5 months outside of warranty - Samsung will not ship me the $20 part they will only accept sending a $300 service reapair (but the part will be free)
No, I would not recommend this to a friendBrand response from Samsung
Posted .Greetings!
I understand your frustration and can appreciate the challenges you're facing with your Samsung dishwasher at your seasonal home. Let us help you.
I have shared the website of our authorized distributor for parts and accessories below. Please visit the link to check on the availability of a compatible part for your dishwasher model.
https://samsungparts.com/pages/supports
We would love to speak to you directly as well about your experience and determine what steps can be taken to help with your dishwasher model:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
4. Phone Customer Care: 1-800-726-7864 (1-800-SAMSUNG)
When you message us, please provide us with this reference number 1147349658 to help our team pull up your information.
Leo
- Pros mentioned:Ease of use
Samsung
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product very simple and easy to use. Washes clothes great and leaves them clean. Would buy more Samsung products.
I would recommend this to a friend - Pros mentioned:Noise level
Washer and dryer
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have had both washer and dryer about 3 weeks. They both work wonderfully. They are so quiet you can’t hear them run.
I would recommend this to a friend Buy this if want induced dry rot
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worst purchase ever. Leaks every cycle under the door and has ruined the cabinets and flooring in my new house that we just built. I've done all troubleshooting suggested by Samsung online. Bestbuy won't provide any assistance or exchange it for a replacement becuase it's been 20 days since it was delivered - they say this can only be done within 15 days. They suggest I have this 20 day old appliance repaired. Im so frusterated and disappointed with Bestbuy.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Greetings,
We're happy to be of service, JillD! We'd like to speak to you directly and get more information about your unit for better assistance.
Please feel free to get back to us the soonest via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number 1145348782, to help our team pull up your information.
Have a great day!
^Chrystel
- Pros mentioned:Cleaning performance
Terrific and sleek washer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a really nice washer. Very sleek looking and efficient. Clean clothes very well.
I would recommend this to a friend - Pros mentioned:Ease of use
Washer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love it so far. No issues shipping was fast pickup was easy. Washer has so many options.
I would recommend this to a friend - Pros mentioned:Cleaning performance
My new washer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.In love with my new samsung washer that helps me reduce housework, keeps everything clean in no time.
I would recommend this to a friend - Cons mentioned:Reliability
Unreliable
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Failing less that 1 year after purchase and install. Just turns off during the washing cycle. Trying to get repairs is a nightmare, - Samsung is saying BestBuy did not enter the information for the item/SN number.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi there,
I see you are having issues with your warranty. Simply provide us with your Bill of Sale with your purchase date on it and we will update your warranty information. Thank you for choosing Samsung. ^Brad
- Cons mentioned:Reliability
Garbage!!!
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is just a garbage that it was broken within one year!!!!!!!!
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello there.
We understand a working dishwasher is needed to have clean dishes Let's have this back on track to determine the best way we can help you.
Please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number (1146074974) to help our team pull up your information.
Have a great day.
^Camille
- Cons mentioned:Reliability
Coulsve had better luck.
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Broke after 13 months. Couksve had better luck i suppose
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Meghan B,
We appreciate you sharing your sentiments about what happened to your Samsung washer. Let us help you.
We would like to speak with you more about this experience and determine what steps can be taken to help with your Samsung washing machine.
Please feel free to reach us via the options below, as we look forward to assisting you in the best possible way.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number 1147430130, which will help our team pull up your information.
^Rainly
Will not be purchasing from Samsung again.
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.When you spend over 1k on an appliance, you fully expect to have it work for longer than a year and half. I noticed the Waterwall was no longer going back in place and my dishes were not clean. Samsung customer service was fine but when I received my service order request it said it was Out of Warranty. I don’t even want to think about how much this is going to cost us, especially when we just bought it August of 2020. Just recently our Samsung Washer had exploded on us. Literally EXPLODED. They are still not showing any type of sense of urgency to fix this when there is an obvious lawsuit against them on this. I used to love Samsung products, but holy cow - do not waste your money on products that don’t last and a company that doesn’t fix the crappy products they sell.
No, I would not recommend this to a friendGreat value
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am living n.y purchase with this washer. Great price and value compared to others. I would definitely recommend.
I would recommend this to a friend- Pros mentioned:Cleaning performance
Best washing machine I ever owned!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My old washing machine would still leave my clothes dirty. This washing machine gets the job done!
I would recommend this to a friend - Pros mentioned:Ease of use
Flawless
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We are very pleased with this washer and dryer. They are easy to use and work flawlessly.
I would recommend this to a friend - Pros mentioned:Ease of use
Excellent product!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great purchase! Easy to use, samsung always is quality. Buying the washer and the dryer I got big discount .
I would recommend this to a friend Don’t recommend to buy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I paid 1,000 dollars for this Samsung dishwasher and it filete even dry my dishes
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello GilbertR,
We know the inconvenience of dealing with a dishwasher that does not dry the dishes. Let us assist.
We recommend checking the link below for troubleshooting steps when the dishwasher does not dry the dishes. It also includes the links for more information about loading the dishwasher properly and when the unit displays an error code or blinking lights, which we suggest checking too.
Samsung dishwasher does not dry dishes:
https://www.samsung.com/us/support/troubleshooting/TSG01001910/
You may also refer to the user manual for other solutions when the dishes are not dry after a dishwasher cycle. Turn to page 49.
https://downloadcenter.samsung.com/content/UM/202308/20230810135953789/DW9900R_DD68-00209A-06_EN_MES.pdf
We have also included links to improve the unit's drying performance, cycle, options, and settings. Please watch the video of the first link from 1:26 until the end.
Improve your dishwasher's drying performance:
https://www.youtube.com/watch?v=bajCw_H-njg
Samsung dishwasher cycles, options, and settings:
https://www.samsung.com/us/support/answer/ANS00084182/
If you have further questions or inquiries, these are the platforms that you can reach in the future:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with this reference number (1148244007) to help our team pull up your information when you message us.
Thank you.
-Angelica
Not so good at drying
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We do like the dishwasher overall, but it doesn’t dry as well as our previous dishwasher did.
I would recommend this to a friendBrand response from Samsung
Posted .Hi Kelly! I think this link (https://bit.ly/2GUQQVf) may be able to help! It has some great tips on how to get the best drying performance from the dishwasher. ^Jecca
Best machine for the price!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it! Its huge! It fits 2 weeks of clothes! It even sings a cute little melody when it ends!!!
I would recommend this to a friend- Pros mentioned:Design
Beauty and a Beast
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The design is true to Samsung's form, as is the quality of this product. Looks great and performs very well.
I would recommend this to a friend - Pros mentioned:Cleaning performance
SAMSUNG WASHER AND DRYER SET
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love my new samsung washer and dryer set!! They are the best washer and dryer set that I have ever had!!
I would recommend this to a friend