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Customer reviews

Rating 4.3 out of 5 stars with 3541 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

83%would recommend to a friend

Customers are saying

Customers consistently note the product's exceptionally low noise level and excellent cleaning performance. They also appreciate its convenient third rack, user-friendly design, and large capacity. However, some customers express concerns regarding its reliability and the excessive cycle time. A few also find the product to be overpriced.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 146 Showing 2,901-2,920 of 3,541 reviews
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Samsung washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Washer is great. Couldn't get the one I ordered so they up graded for me, that was awesome.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good! Very happy with purchase & delivery. Washer is very large

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Waterwall motor broke after 15 months

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I thought I was getting a good product from Samsung. Dishes were getting washed from such a nearly quiet dishwasher. It was fantastic. Then after 15 months, the Waterwall would not stop moving after cleaning. And a few days later, the Waterwall stopped moving completely. Without the Waterwall moving, dishes at the bottom were no longer getting cleaned. The cost to get it repaired will be 1/2 the amount I paid for it since it was no longer in warranty. I thought I was getting a premium with Samsung. I cannot risk paying for the repair with another breakdown occurring in the next several months. I'm just going to bite the bullet and purchase another dishwasher. I will not make the same mistake again.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi Poxie,

      We appreciate your time reaching out to us, and we are glad you purchased and chose our product. We apologize for the inconvenience of the Samsung dishwasher not cleaning dishes properly and not turning on. We understand the importance of having a working dishwasher, especially when running our machine during busy schedules. We will surely notate this feedback for better products in the future.

      For future reference, I highly recommend clicking these links for a basic troubleshooting guide:
      https://www.samsung.com/us/support/search/?query=dishwasher&referrerPageUrl=https://www.samsung.com/us/support/

      The dishwasher does not start or fill water:
      https://www.samsung.com/us/support/troubleshooting/TSG01000965/

      Samsung dishwasher Waterwall reflector error code 7E:
      https://www.samsung.com/us/support/troubleshooting/TSG01001927/

      Dishes aren't clean after a dishwasher cycle:
      https://www.samsung.com/us/support/troubleshooting/TSG01000962/

      You may check this link for future reference to reduce unnecessary repairs over the dishwasher's lifetime.
      https://www.samsung.com/us/support/answer/ANS00076793/

      If repair is needed, please take note of your warranty coverage:
      https://www.samsung.com/us/support/service/warranty/DW80R9950UG/AA

      If you continue to get this kind of problem, please reach us with the following options so that we can further assist you with options.
      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

      Reference Ticket number: 1144705982

      Thank you for choosing Samsung. Have a great day.

      -Trisha- Samsung

  • Rated 5 out of 5 stars

    Great washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer capacity is huge! I can launder all my towels at once. Instead of 2 loads.

    I would recommend this to a friend
  • Cons mentioned:
    Reliability

    Rated 1 out of 5 stars

    Junk, broke after less than a year.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Junk. Broke after less than a year. Best Buy and Samsung won't honor the warranty even though they delivered it two months after i paid for it. Buyer beware.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi Doug,

      Thank you for reaching out and we hope that you are in good health. We are saddened to know that your dishwasher broke less than a year. This isn't the experience we would want you to encounter. I wish to share with you warranty coverage for your dishwasher.

      One (1) year parts and labor.

      Five (5) years Linear Motion Parts, Printed Circuit Board, Racking and Stainless Door Liner & Tub for leakage (Parts Only).

      Linear Motion Parts: Belt operating AC motor (Motor Geared), Belt V-Timing, Rail, Holder Rail (Front Up, Front Low) Please click on the link below for warranty coverage.

      https://www.samsung.com/us/support/service/warranty/DW80R9950UT/AA

      Please feel free to communicate with us through the channels below if you have additional questions.

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

      Your reference number: 1144207849

      Leo Samsung

  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Samsung - Linear Wash 24"

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quiet - virtually silent. Washes the dishes incredibly well.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Two Lemons. Months without a dishwasher

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this unit back on 1/3/23. It took until March to get an install scheduled. The unit failed with an LC error within two weeks. Thankfully I had total support so I was able to trade for another unit, but spent three weeks hand washing dishes for my whole family while waiting for another install date. The second unit failed with an LC error within one week of install. I have now shelled out more money for a Bosch. Never again with a Samsung dishwasher.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Good day, Alex.

      We want you to have the best experience possible when using your dishwasher.

      A dishwasher that is displaying an LC indicates a leakage error. When this code occurs, the dishwasher will turn itself on and not turn off. During this time, it will attempt to drain the water away. Please click the link below for details.

      Samsung dishwasher is displaying an error code:
      https://www.samsung.com/us/support/troubleshooting/TSG01002074/

      If you see a leak, see our guide for dishwasher leaks for troubleshooting.

      Samsung dishwasher is leaking:
      https://www.samsung.com/us/support/troubleshooting/TSG01001021/

      Leveling the dishwasher is just one step in the installation process, but it's an important one. Proper leveling will help prevent leaks and other performance issues. For best results, the dishwasher needs to be level both vertically and horizontally.

      Level your Samsung dishwasher:
      https://www.samsung.com/us/support/answer/ANS00080768/

      You may also skip to 2:27 of this video below for additional help.

      Troubleshooting dishwasher error codes:
      https://www.youtube.com/watch?v=xCY2C3KzdRc

      You can read more details on page 51 of the user manual:
      https://downloadcenter.samsung.com/content/UM/202105/20210503134711859/MANUAL_USERS_DD68-00209A-04_EN_MES_20210406.pdf

      If you require further assistance in the future, please do not hesitate to reach us through the channels listed below:
      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

      Please provide us with this reference number (1145700880) to help our team pull up your information when you message us.

      Have a wonderful day!

      —Vannesa Samsung

  • Cons mentioned:
    Price

    Rated 1 out of 5 stars

    Don’t recommend

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don’t recommend. Leaves water marks & soap residue. Plus was told by Samsung that the Best Buy installer did a bad install. No happy with product considering the price. Not cheap.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there,
      I see you are having some concerns with your Samsung Dishwasher not cleaning your dishes properly and I would like to offer some assistance to ensure you are getting the best results from your unit. See link below:
      https://www.samsung.com/us/support/troubleshooting/TSG01000962/
      Thank you for choosing Samsung and welcome to our family. ^Brad Samsung

  • Rated 5 out of 5 stars

    Looks great!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product for a great price. Looks great in our freshly painted laundry room.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Very, Very Disappointed

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this dishwasher 10 months ago and I absolutely hate it. It does not get the dishes clean. I pretty much have to give my dishes, including utensils, a good scrubbing before putting them in the dishwasher or they likely will not be clean after the cycle. The dishes also never dry. The door is supposed to automatically open to release steam, but it doesn't work. I have followed the user manual instructions to try and fix this, but to no avail. The door popped open the first few times and has never worked again. I would not recommend this dishwasher and it was definitely NOT worth how much it cost me to purchase and have installed.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello, here at Samsung we value your time, and we appreciate your honesty in your review. We would like to look into any concerns you have with your appliance. For more assistance, please reach out to us on Facebook at (http://m.me/samsungsupport) or on Twitter at (https://twitter.com/messages/compose?recipient_id=18768513). When you message us, give them this number (1143051226) and it will help our team pull up your information. We look forward to hearing from you. ^Lena Samsung

  • Rated 2 out of 5 stars

    Nice Dishwasher but....

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would be in love with this dishwasher if only the AutoRelease™ Door Drying feature worked correctly and consistently! Drives me crazy. It works once or twice out of every 20 washes if I had to guess.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Thanks so much for your feedback, Shades8! Samsung values your opinion. ^Jecca Samsung

  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Great machine!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great purchase! Works exactly as advertised and up to expectations

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very quiet...... i love this machine!!!!!!!!!!!!!!!!!!!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good washer

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product.. went with this once cause it’s cheaper than LG and have not been disappointed.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Customer for life

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can’t believe how quite this machine is. Incredible look

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Washer!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife loves the washer it does a very good job cleaning clothes!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Very pleased!

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent washer! Cleans well and looks great. Easy to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New top loader

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Went from a front load back to a top load. So much more room! Love it

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Good one

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its been a few days but works like a dream. Replaced my expensive LG so heres to 10 more years

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Very Nice Washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer works great. It plays a nice little chime when clothes are done.

    I would recommend this to a friend