4th of July SaleEnds Sunday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.3 out of 5 stars with 3541 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

83%would recommend to a friend

Customers are saying

Customers consistently note the product's exceptionally low noise level and excellent cleaning performance. They also appreciate its convenient third rack, user-friendly design, and large capacity. However, some customers express concerns regarding its reliability and the excessive cycle time. A few also find the product to be overpriced.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 148 Showing 2,941-2,960 of 3,541 reviews
  • Rated 1 out of 5 stars

    Have not got my Dishwasher

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I do not Know how it work, The First delivery It was Damaged 2 dents and a bowed door. the 2nd Delivery they did not have it on the truck. I lost 2 days of work a total of 368.00. the 3rd delivery was to be done i 3 days, the 1st on the 5th to deliver of the dishwasher on the 7th to install the dishwasher on the 8th to hull away the old one. i was told that a manager would call me. never got a call so i called and cancel the 3rd delivery and set up a 4th delivery for every thing to be done on the same day.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Dear Valued Best Buy Client,

      We appreciate you informing us of your overall experience with the delivery and installation of the dishwasher.

      Please contact our Best Buy customer service department at (888) 237-8289 to better assist you. Call 24 hours a day. They can answer your question or transfer you to your local store to answer your inquiry.

      Thank you.

      -Angelica Samsung

  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    A WELL PRICED WASHER!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GREAT WASHER! GREAT QUALITY IN WASH! WILL HOPEFULLY LAST LONGER THAN MY PREVIOUS WASHER!

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Good looking and quiet

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect so far , I just hope it lasts a long time . It is very spacious and quiet.

    I would recommend this to a friend
  • Cons mentioned:
    Cycle time

    Rated 5 out of 5 stars

    Good washer !

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Washer works amazing, but takes over an hour and a half to wash one load.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Great Samung.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great product. It works great on my clothing.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Excellent product

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product - works as advertised, high quality, easy to use

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Review

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product! Easy to use and efficient. Delivery and installation was quick as well

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Worst of 4

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Of the four dishwashers Ive owned through the course of my home ownerships, this is the worst one. Not only does it fail to clean anything on the top rack but the middle rack suffers the same fate. Having to load the same item multiple times or hand wash manually is not the purpose of owning a dishwasher.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hey there, TomG. We understand you're frustration and would love to help. Here is a link that explains how to get optimal cleaning performance from this dishwasher (http://bit.ly/2GuqLJp). We hope you find it benaficial! ^Lo Samsung

  • Rated 1 out of 5 stars

    Poor dependability, I do not reccommend.

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ater 6 months of use, the dishwasher nolonger cleans the dishes on the bottom rack. Samsung offers very little information on how to resolve the issue, I believe it has something to do with the design of the bottom water vane not functioning properly. Tried to find an appliance repai=r shop here in New Bern, NC but nobody works on Samsung's. Very dissatisfied with Samsung appliances........had several issues with their refigerator and their stove as well.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there,

      We understand where your dissatisfaction is coming from. We will do our best to help you with it.

      We recommend checking the resources below for the steps to do when the dishes are not clean after the cycle. Please click on the embedded words as well for more information.

      Dishes are not clean after the dishwasher cycle:
      https://www.samsung.com/us/support/troubleshooting/TSG01000962/

      Should you still need support, please don’t hesitate to reach out to us through the channels below.

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

      When you message us, provide us with this reference number (1146601321), and it will help our team pull up your information.

      ^Rodel Samsung

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    washer & dryer

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    they work awesome easy to use & install. i would dfinitly recomend them

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice Washer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced my old washer for this washer with an agitator. Best decision ever

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Best washing machine i've used

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So easy to use, looks amazing and works better than expected

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Amazing

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing quick and easy wouldn't have it any other way

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Do not buy

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Do not buy! Shakes like crazy and it washes for hours unless you don’t manually move it from cycles

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi JuanJ,

      We are here to help you with the experience of vibration on this Samsung washing machine model.

      Shared below is a Samsung video and links that will cover the basics and will guide you through the steps to take with the washing machine.

      Washing machine shakes & vibrates or is noisy:
      https://www.youtube.com/watch?v=ywOrH59K9Rw

      Samsung washing machine is shaking:
      https://www.samsung.com/us/support/troubleshooting/TSG01001016

      The best laundry load size for your Samsung washing machine and dryer:
      https://www.samsung.com/us/support/answer/ANS00080262/

      I have also shared the user manual link of this model below. Please turn to page 18 for additional steps to take.

      https://downloadcenter.samsung.com/content/UM/202302/20230210095148138/AUTOWASHER_SG_DC68-04037S-00_EN_CFR_MES_2022.06.23.pdf

      Should you need more assistance, please feel free to get back to us via the following options:

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

      When you message us, please provide us with this reference number 1145642980 to help our team pull up your information.

      Leo Samsung

  • Cons mentioned:
    Reliability

    Rated 1 out of 5 stars

    Samsung Disappoints AGAIN.

    |
    |
    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Do yourself a favor and skip all Samsung appliances they are complete waste of money this dishwasher lasted less than a year .I have a refrigerator (Samsung ) $5000 dollars completely wasted for a year

    No, I would not recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Washer

    |
    |
    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Greet washer with many features and good cleaning of clothes

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Excellent product

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent! Very nice product, compact design, strong build quality product.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Love it!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it!! I wanted a simple but elegant set and this is it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer worth the money

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love all of the options - it is great with the agitator

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Loving it!

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to understand and handle! Washes clothes amazingly well. Very good purchase

    I would recommend this to a friend